FatFace - ST ANDREWS Reviews 

Helpful, friendly efficient staff.

Very abrupt member of staff

Lovely shop with super friendly and helpful staff. Today we were helped by June and Robyn who always seem to be happy at their work. All of the staff in this store are amazing and we really appreciate them. We love the clothes and the pyjamas are the only lounge wear we would wear! The quality excellent! Such a fantastic store. Thank you fatface, St Andrews!

Excellent quality.
Excellent service.

Good quality, helpful and friendly staff

Delivery to store was delayed by 4 days. Update wasn't communicated in time to stop me travelling to store on the day of original collection date and I'd waited in town to get to the collection time. The sales assistant/manager wasn't apologetic, to the point it was like we'd inconvenienced her. Once we got our order, items in the purchase were damaged/stained. This was our worst experience to date.

Great shop in St Andrews! Very friendly and helpful staff. 😊

Received excellent service from the staff in store today - very attentive. Some great deals in store too. Will definitely be back.

FatFace clothing is beautiful, it always has such a lovely feel to it. I particularly like the St Andrews shop as it’s not too big and overwhelming. The staff are super friendly, and they’ve recently updated their mirrors with Disney characters- some of them even wearing Fatface clothes. Well done to their team for creating such a lovely environment 👏🏻 and to the artist on the team adding in beautiful drawings, it was a lovely surprise to see

I went to Fatface in St Andrews today. I had a voucher to spend and I encountered a bit of difficulty getting it put through. It all worked out in the end but throughout the whole process June and Niamh could not have been more helpful and pleasant. Thank you so much to them.

Was in looking for a present for my wife. Staff were very knowledgeable and young lady Natasha was a great help as I was clueless. 1st time visiting the store but will definitely be back again 1dt class service

Lady who served us was so helpful, put it as ease.vrry very helpful. A pleasure to shop in Fat Face.St Andrews.

Helpful and attentive staff. Very clean shop and changing rooms

I had a great experience, very helpful and lovely.

Great value. We love the quality and sizes of your range. Some items were too small but easily returned at local St Andrews store. Thank you.

Have just spent a lovely hour in the St Andrews store and it was honestly one of my best shopping experiences in a long time! I was spoilt for choice, so many gorgeous things in stock at the moment. Staff are amazing (Sophie and Chiara I think?) They gave great, and honest, advice on what I was trying on and I managed to “limit” what I bought to 4 beautiful items which I know I will get plenty wear of! Thank you so much, will be back!

I popped into the St Andrews store today to pick up a pair of jeans I had ordered in another store and had a fantastic experience. The click and collect process was prompt and effective - and free! As always the staff were wonderful, really helpful and went above and beyond to ensure I had a great customer experience. I will be stopping by more often!

The St Andrew's fatface staff were outstanding!! They went above and beyond to help me out. I went in for a bit of holiday shopping and I was blown away by the lovely selection they had in store. The staff very kindly gave me advice on style and fit. Can't wait to wear my new Mariah Dress on my holiday!

Great customer service at FatFace St Andrews!
I recently bought my partner a few pairs of shorts for our upcoming holiday, unfortunately they didn't quite fit, so I had to return them for an exchange!
Usually I dread having to return items to shops, but Natasha was super helpful and helped me find what I needed to replace the items.
Will definitely be returning to this branch!