Lovely range of clothes, however would like to see more within the petite range of jeans, particularly a shorter length in 26 inches. Overall ordering and collection from my very local store in Welwyn... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 19/20 Howard Centre, AL8 6HA Welwyn�Garden�City, Hertfordshire, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Pleased with my items, namely very good discount on a leather bag. Also got a new summer hat which was pricey, but unique in it's own way. However, when I had ordered them online, there was no indic... Toon meer
Bedrijf heeft geantwoord
I have been shopping a Fatface for years. They used to make pretty good parkers and jackets but this has been patchy over recent years. I saw this tan suede bomber jacket on offer. As it... Toon meer
Bedrijf heeft geantwoord
I love visiting this shop! The layout is always fresh, with items always thoughtfully rearranged to create a new experience every time. It keeps things interesting and makes browsing really enjoya... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
Unit 19/20 Howard Centre, AL8 6HA, Welwyn�Garden�City, Hertfordshire, Verenigd Koninkrijk
- 01707 328158
4,8
Uitstekend
99 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent customer service by staff …
Excellent customer service by staff in store, Welwyn Garden City.
Beautiful clothes and excellent quality!
13 juni 2025
Antwoord van FatFace - WELWYN GARDEN CITY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - WELWYN GARDEN CITY
Hello! Thank you for leaving your kind review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! CM
Antwoord van FatFace - WELWYN GARDEN CITY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
One of my favourite shops
Easy to order for click and collect, and easy to obtain refund. Always good quality of clothes and accessories. Staff always very friendly and happy to help.
11 april 2025
Antwoord van FatFace - WELWYN GARDEN CITY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Bought some fantastic sweatshirts
Bought some fantastic sweatshirts. Lovely colours .
Staff always friendly and helpful
7 maart 2025
Antwoord van FatFace - WELWYN GARDEN CITY
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Antwoord van FatFace - WELWYN GARDEN CITY
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Welwyn garden city store - this is great to hear. Take care, CT
I ordered blouse for my husband and…
I ordered blouse for my husband and order was delayed but still customer service and ladies in shops very nice and helpful, explained everything quickly.
Definitely I will order again and will use shop in WGC regularly.
31 januari 2025
Antwoord van FatFace - WELWYN GARDEN CITY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - WELWYN GARDEN CITY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
It could stock in its Welwyn branch…
It could stock in its Welwyn branch more types of items we see on line but not in store.
7 november 2024
Antwoord van FatFace - WELWYN GARDEN CITY
Hello Zandra
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - WELWYN GARDEN CITY
Hello Annmarie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality and style
Great quality and style. Easy ordering, collection return and refund. Will be returning soon. Very impressed.
13 oktober 2024
Antwoord van FatFace - WELWYN GARDEN CITY
Hello Terry
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good value sale item
4 september 2024
Antwoord van FatFace - WELWYN GARDEN CITY
Hello Janet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I’ve been shopping at Fatface in WGC…
I’ve been shopping at Fatface in WGC and around for quite a few years. I love the service you get. The Sales Assistants are always very friendly and helpful. The clothes are comfortable, stylish but not too overdressed. The material is soft and the colours so beautiful. I love their handbags and boots. You can’t walk past the shop without going in. The window displays entice you in. 🤩🌷
3 september 2024
Antwoord van FatFace - WELWYN GARDEN CITY
Hello Linda
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Welwyn Garden City store - this is great to hear. Take care, LE
Another good quality product from …
Another good quality product from Fatface, the Mawes chino shorts fit perfectly and nice cut, have got 3 now and go well with smart casual shirts, t shirts and polo tops.
Staff in store are excellent! And very helpful, friendly and professional
24 juli 2024
Antwoord van FatFace - WELWYN GARDEN CITY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very efficient service
Very efficient service, friendly and helpful staff plus excellent product
23 juni 2024
Antwoord van FatFace - WELWYN GARDEN CITY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I did click and collect
I did click and collect, tried my items on in store, one item was returned and a refund made. All actions were seamless and all l had to do was show my order number. Friendly and efficient service. Job done with thanks
14 juni 2024
Antwoord van FatFace - WELWYN GARDEN CITY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Trousers too tapered
Ordered tapered cropped trousers in green. Liked the material, liked the elasticated waist, very comfy fit. However, they were quite fitted and about 3 inches from my ankle. They didn’t look right on me so returned, sadly.
20 mei 2024
Antwoord van FatFace - WELWYN GARDEN CITY
Hello Valerie
Thank you for your review.
I am so sorry to hear of your recent experience with one of our items. I have raised this with the appropriate department for future consideration.
EP
Antwoord van FatFace - WELWYN GARDEN CITY
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your new order. I hope you continue to enjoy our products.
Take care, MM
Antwoord van FatFace - WELWYN GARDEN CITY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Well done fat face
Able to return shorts that didn't fit able to buy top that did fit . I always had a problem with fat face not stocking larger sizes of shirts / t shirts xxl they now seemed to have addressed this .
14 mei 2024
Antwoord van FatFace - WELWYN GARDEN CITY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.