They're the only shop in Whiteley that offer customer service. They say hello, they ask if you need help then...get this as it'll blow your mind- they find your size, go upstairs to see if they're def... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit E5 Whiteley Village Shopping Centre, PO15 7PD Whiteley, Hampshire, GB
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Lees wat reviewers zeggen
I collected an online order at your Whiteley store where I found the staff were efficient, helpful & friendly There was a good selection of stock in-store, I bought a nice top, (lovely soft cotton)... Toon meer
Bedrijf heeft geantwoord
Excellent Clothes shame about online ordering when requiring a delivery to a local store. Twice on 2 orders weeks apart I've had an issue with delivery to my local store. One order took three weeks a... Toon meer
Bedrijf heeft geantwoord
Easy website to negotiate. Click and collect to choice of shops and refunds available in store. Couldn't get online in store to retrieve my order details but the friendly and efficient assistant just... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
Unit E5 Whiteley Village Shopping Centre, PO15 7PD, Whiteley, Hampshire, Verenigd Koninkrijk
- 01489 557170
4,7
Uitstekend
179 reviews
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Antwoord van FatFace - WHITELEY
Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
The staff in whiteley store are very…
The staff in whiteley store are very friendly and helpful
13 mei 2026
Antwoord van FatFace - WHITELEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Better customer service than Mark's and Spencers
They're the only shop in Whiteley that offer customer service. They say hello, they ask if you need help then...get this as it'll blow your mind- they find your size, go upstairs to see if they're definitely out of that particular stock, they remind you to use your loyalty card, then they tell you how much the total is and thank you for shopping there. It's almost like a shop should be. Madness I tell you
1 mei 2026
Antwoord van FatFace - WHITELEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Staff were great
Staff were great, helped me decide on the right size and reordered when they didn’t have my size in stock.
6 mei 2026
Antwoord van FatFace - WHITELEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Easy to order on line and clear…
Easy to order on line and clear communication around delivery .
The jacket is great, light weight and great for this time of year. Very pleased with it and even better at a sale price.
25 april 2026
Antwoord van FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always good
Sizes consistent Ethical product sourcing /manufacture.
Friendly ,efficient staff .Clean, tidy store. Easy parking. Click and collect ,speedy delivery.
8 april 2026
Antwoord van FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy order and good communication
Easy order and good communication. Always found Fatface products good quality.
1 april 2026
Antwoord van FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent experience
Easy website to negotiate. Click and collect to choice of shops and refunds available in store. Couldn't get online in store to retrieve my order details but the friendly and efficient assistant just looked it up on system with no issues.
16 februari 2026
Antwoord van FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Well made and true to size
26 januari 2026
Antwoord van FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
It was easy to order online
It was easy to order online. My goods arrived early into the store and I was informed via email. The assistant in the store at Whiteley was welcoming and friendly and dealt with me quickly. The product is extremely good quality.
10 januari 2026
Antwoord van FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly & helpful staff
Friendly & helpful staff. My order was collected very easily indeed. Thank
You.
10 januari 2026
Antwoord van FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick and easy online purchase
Quick and easy online purchase. Lovely, good quality jumper bought in the sales. Quick and easy collection as well, from the store.
7 januari 2026
Antwoord van FatFace - WHITELEY
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Great price
Great price, easy pick up, quality item.
Friendly, professional staff in store.
7 januari 2026
Antwoord van FatFace - WHITELEY
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Antwoord van FatFace - WHITELEY
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Excellent service
6 januari 2026
Antwoord van FatFace - WHITELEY
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Good prompt service
Website was easy to use, could pay as a guest without having to get an account, goods arrived on time and notifications to me were prompt.
Service in the shop as I collected were very efficient.
6 december 2025
Antwoord van FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great experience
FatFace in Whiteley are great, love shopping in there and can always find something to wear.
4 december 2025
Antwoord van FatFace - WHITELEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
the menswear combines original design…
the menswear combines original design with quality at value for money prices
4 december 2025
Antwoord van FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Beautiful jacket
Beautiful jacket. The leather is soft, slightly quilted so warmer than others. Great shape and a fit, can’t wait to wear it.
16 november 2025
Antwoord van FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast delivery to store
Fast delivery to store
Helpful staff when I picked up
Fit of item perfect
True to size
8 oktober 2025
Antwoord van FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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