The communication was not good, could be better but trike eventually arrived pre-assembled ,luke stayed and assembled trike for me he was very polite & helpful went through everything...I got £50.00 r... Toon meer
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The communication was not good, could be better but trike eventually arrived pre-assembled ,luke stayed and assembled trike for me he was very polite & helpful went through everything...I got £50.00 r... Toon meer
The team have been 1st class my ranger tryke arrived in time and with little assembly it's ready for tomorrow 1st February The V5C arrived before the ranger and was able to tax and insure on the ro... Toon meer
That u paid all that money and u had to put all together yourself. Customer service is very hard to get a reply. I have been ringing them for a few days no reply sent them an email a couple of days... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
FatWheelScoot is a small, UK based business passionate about getting you quality electrically powered scooters direct from the factory. Similar (or better) prices as sellers from China or the EU, but with fast delivery from our London warehouse, two year warranties and support from a UK company as well as extensive parts availability.
Contactgegevens
Verenigd Koninkrijk
- 02035511491
- hello@fatwheelscoot.com
- fatwheelscoot.com
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Zo gebruikt dit bedrijf Trustpilot
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Great customer service
Great customer service, the guys were helpful all the way. Everything is cool!
These guys went the extra mile for us
These guys went the extra mile for us. Appreciated their service.
Fatwheelscoot
The team have been 1st class my ranger tryke arrived in time and with little assembly it's ready for tomorrow 1st February
The V5C arrived before the ranger and was able to tax and insure on the road tomorrow thanks to the team
Very unsatisfactory service :(
I am still waiting for my order :( its taken almost a full month now. This is not bvery impresive.
Very poor service.
After a little mix up in the beginning…
After a little mix up in the beginning the guys came through shining putting any dobts i had at bay ... this is my second scootay from these guys so thats a review in itself
Good quality product, with ace service
The order went well, scooter came earlier that expected. The extra parts I ordered were of brill quality as expecte. Great Thanks
Professional service with great…
Professional service with great communication, all queries dealt with quickly.
Still waiting for damaged and replacement parts to arrive, but as they were promised I’m confident in your process they will be sent.
Positive comments from all and hopping to put orders your way
Very Quick delivery
Very Quick delivery. Trike looks amazing.
Be aware, there is a lot of building required, some a two person job, like fitting the axle and wheels.
Excellent service and delivery time…
Excellent service and delivery time plus after sales support is amazingly good.
M1 chopper.
Fantastic product, delivered early! Great styling and fun to ride. My short commute to work has just become enjoyable!
Customer service
Great customer service ,I ordered the wrong item & the team sorted it out first class service I would advise anyone to deal with them
Everything about this company is…
Everything about this company is fantastic from ordering to the after received trike in phone calls in finding out if I was happy.there were a little couple of teething issues in relation to the body work buT the guys were very quick to rectify. Would definitely recommend FATWHEEL to anyone interested I getting a scooter
Fantastic service delivbrery searvis spot…
Fantastic service delivery searvis spot on package rap up 100percent
Delivery time thou it was bank holiday
I am still waiting for this trike to be registered
I am still waiting for this trike to be registered with DVLA, and getting no response from fatwheels scoot so this will stay on here until it is sorted out I paid fat wheel scoot to register my purchase since then I have had no response from them take care with your purchase
It started with so much promise...
Experience first time round was good very helpful I got the max first in October and was going to upgrade to the trike for a new job back in November but since then it's gone down hill had to change my bank info and tried changing it through pay then as was paying for the max of over 6 months and can't access the email account they are going to as my phone died and the email account was very old tried contacting Luke via his work and personal number, email that he left me with and live chat had no response for 4 months now and have a bike from them i only paid £200 for so far as the payment info is now wrong and can't change it and I actually wanted to pay it off to then get the trike so they are actually loosing business and I basically got a free max because they can't be bothered to talk with paying customers it's really sad to see as they started so well 😞
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