Fergus Reviews 11

Started using Fergus around June/July last year - find it really useful and very straight forward to use. Has everything we as a company are looking for. Anytime I need support Tom is always very helpful and does everything he can to help. Thanks Tom for all your help!. Would definitely recommend fergus :)

Xero intergration Broken. Blank emails being sent to invoice. Supplier integration doesnt work. More bugs than i can poke a stick at.

From the beginning of our changeover to Fergus software for our company it has been absolute smooth sailing. The time and commitment the advisors have given, where just answering general questions and holding training sessions with our engineers has been fantastic.

Even a good few months down the line, it is super easy to get advice in no time at all and someone is always on hand to help.

Fantastic!

We have been using Fergus for 3 years, it has streamlined our business doing away with spreadsheets, scheduling software, estimating software and much more.
It saves us many times what it costs.
Thanks Fergus, and you are never sick or late for work !!!!!!

We have used Fergus for over 2 years now our team of 15 find the software very user friendly, and easy to navigate around.
From day one the support team have been amazing, from explaining how Fergus could help our business, to induction and more importantly the after service, when we have a problem, you simply make a call and someone will always help you.
I can highly recommend Ferus

Fergus is an excellent platform for trades, especially if you're constantly on the road. It's got an easy-to-use mobile app which handles the essentials. Customer support from Tom is next level.

Excellent system for our electrician company and an extremely helpful team!

Tom has provided outstanding service throughout my usage of Fergus. Any issues I’ve come across he has sorted for me straight away and explained everything in detail so it all works smoothly in the future.

Fergus is a good system, there are still quite a few parts of it that are in progress such as Asset Management which for my company is essential. However, the training and support that I have received from Tom Kearns has bee excellent.

Toujours ces problèmes de serviettes alors il y a depuis 1 jour un jeune homme de l hôtel qui viens à 10h et qui enlève les serviettes non occupées mais c est à 7h 30 qu il faut venir ce matin une quinzaine de serviettes y étaient posés franchement de l irrespect totale

We've been using Fergus for a long time and initially found it to be a reliable platform. However, over time, we've noticed a consistent pattern: the pricing changes every 6 to 12 months, usually increasing without clear added value.

Most frustratingly, after a recent demo with Tom, we discovered that features we were actively using have now been locked—features that were part of our plan when we signed up. It’s very disappointing to see Fergus restrict core functionality just to push existing users toward upgrading their plans.

This kind of practice feels more like a sales tactic than customer support, and it's a shame to see long-term users being treated this way. We expected better transparency and respect for existing users.