Great and thorough full strip down service. Figured out the previous bottom bracket installation was faulty and had put the bearing cups on the wrong way round fixing the most annoying issue with my D... Toon meer
Bedrijf heeft geantwoord
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Great and thorough full strip down service. Figured out the previous bottom bracket installation was faulty and had put the bearing cups on the wrong way round fixing the most annoying issue with my D... Toon meer
Bedrijf heeft geantwoord
I’m very happy with the service I received today! Rafael was absolutely fantastic — friendly, professional and very efficient. He replaced my inner tube and tyre in just 15–20 minutes and also g... Toon meer
Bedrijf heeft geantwoord
These guys are so awesome - the process of organising collection and repair of my bikes couldn’t have been easier and they came back looking good as new. The team even managed to source a difficult to... Toon meer
Bedrijf heeft geantwoord
The staff were very helpful and the service was very quick. They kept me informed on what was happening. They are very organised and efficient.
Bedrijf heeft geantwoord
At fettle, we’ve put the ‘service' back into bike servicing by providing the fastest, simplest and most convenient way of helping you get back on the road and keep safe in the saddle. With all services and repairs bookable online and through the app, we're combining old school expertise with tech-led innovation. With a network of repair workshops across London (we'll also collect your bike from you), we're currently crowdfunding to take fettle to the rest of the UK.
London, Verenigd Koninkrijk
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Heeft 68% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Responsive team and thorough service
Will use again. Thanks!
Straightforward and honest assessment, followed by faff-free service, exactly as they say. Just like the time before, and the time before that too
Really straightforward- no hidden costs and excellent service. We will be back next time!
Fantastic fast, friendly service. These guys are great
Friendly efficient service of my bike
Thanks
would like to share some positive feedback about Kareem at Fettle Finsbury Park. He was extremely friendly, professional and approachable, and he provided outstanding service when I had an issue with my VanMoof S3.
Kareem took the time to listen carefully, explained everything clearly and made sure the issue was properly handled. His attitude and customer care really stood out and made the whole experience smooth and reassuring. It’s clear he genuinely cares about helping customers.
A big thank you to Kareem for the excellent service , it’s very much appreciated.
Every time we use Fettle it is a five star experience. So friendly and accommodating, the team are brilliant and literally keep the whole family cycling. Thank you so much.
Awesome guys, know their stuff would recommend time and time again
Sorted my puncture out in minutes. Super speedy plus great service.
Brilliant experience
Hadn't ridden my bike in 2 years which made it impossible to even take to a repair shop. Great pick up and drop off service and delivered something good as new. Everyone interacted with very clearly too
Great service and fast.
Booking system super easy and friendly staff.
Card machine not working on the day but link provided to pay so very efficient and technical people.
My experience at Fettle was really good and just goes to that a bit of genuine friendliness and personal interest is all it takes to get someone like me to write a review because I want to!
Excellent service at a fair price. Very helpful and responsive. Good explanation of what needed to be done and carried out quickly and efficiently. Would recommend without hesitation. Bike mechanic- Nelson.
I had another fantastic experience with Fettle Putney! They brought my bicycle back to life once again — it’s riding like brand new. The folding mechanism is smooth and effortless, everything feels sturdy and safe, and I can already tell it’s ready for many long cycling journeys ahead.
The team is always professional, friendly, and reliable. They explain everything clearly and deliver such high-quality work every single time. It’s such a relief knowing my bike is in good hands — I always feel confident after a service with them.
Thank you, Fettle Putney, for making my bike feel amazing again! 🚲✨
Highly recommend.
Excellent customer service, will be recommending to anyone while who needs any work done on their bike!
Brilliant service by Finsbury Park team, they picked up and fixed my bike which had been broken by an independent shop which was nothing to do with Fettle. Great service and communication. Recommend very highly.
Got puncture on Brompton bike. Called lots of bike shops nobody would see me until next week, remembered Fettle who had helped me before. They said they will see me on the spot and I had my bike returned fully functional in 30 minutes. Excellent standard of service Heidi recommended
“I had such a great experience with the Fettle team! I needed my bike fixed ASAP and they sorted it out in no time. They explained everything clearly, showed me the product I was buying, and even made time for a good laugh. Fair prices, super friendly service — I’ll definitely be back to get my bike checked. These guys truly made my day!”
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