Great and thorough full strip down service. Figured out the previous bottom bracket installation was faulty and had put the bearing cups on the wrong way round fixing the most annoying issue with my D... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I’m very happy with the service I received today! Rafael was absolutely fantastic — friendly, professional and very efficient. He replaced my inner tube and tyre in just 15–20 minutes and also g... Toon meer
Bedrijf heeft geantwoord
These guys are so awesome - the process of organising collection and repair of my bikes couldn’t have been easier and they came back looking good as new. The team even managed to source a difficult to... Toon meer
Bedrijf heeft geantwoord
The staff were very helpful and the service was very quick. They kept me informed on what was happening. They are very organised and efficient.
Bedrijfsgegevens
Geschreven door het bedrijf
At fettle, we’ve put the ‘service' back into bike servicing by providing the fastest, simplest and most convenient way of helping you get back on the road and keep safe in the saddle. With all services and repairs bookable online and through the app, we're combining old school expertise with tech-led innovation. With a network of repair workshops across London (we'll also collect your bike from you), we're currently crowdfunding to take fettle to the rest of the UK.
Contactgegevens
London, Verenigd Koninkrijk
- 020348 81130
- hello@fettle.cc
- fettle.cc
4,7
Uitstekend
898 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 68% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Excellent service as always
I've used Fettle Hyde Park several times now, and I've received excellent service every single time. Thank you very much.
5 juni 2026
Review zonder uitnodiging
Antwoord van Fettle. Faff-free bike repair | fettle.cc
Hi Andreas, thank you so much for your kind feedback! We're over the moon to hear that you feel you have always received excellent service from the team each time you have visited. Your feedback means everything to us, and we hope to have the pleasure of assisting you again in the future. Thank you!
Friendly, efficient, affordable
Friendly, quick and affordable service! Will be going back whenever I need support with my bike again.
5 juni 2026
Review zonder uitnodiging
Antwoord van Fettle. Faff-free bike repair | fettle.cc
Hi Ryan, thank you so much for the excellent review! We're so pleased to hear that you found the service you received friendly, quick and affordable. We truly appreciate your feedback, and we'll be sure to share your kind words with the rest of the team. Thank you!
Fantastic service
Fantastic service: Reliable, fast, and with transparent pricing. Always again!
3 juni 2026
Review zonder uitnodiging
Antwoord van Fettle. Faff-free bike repair | fettle.cc
Hi there, thank you for the lovely review. We're so pleased to hear that you feel you received fantastic service from the team on your recent visit. We truly appreciate your feedback and hope to have the pleasure of assisting you again in the future.
Easy and straightforward
Easy and straightforward. They also saw that the quick release was wrong and fixed that as well
27 mei 2026
Review zonder uitnodiging
Antwoord van Fettle. Faff-free bike repair | fettle.cc
Hi there, thank you so much for the lovely review! We're delighted to hear that you had a positive experience with us recently. We're happy to have helped, and we'll be sure to share your feedback with the rest of the team. Thank you!
Antwoord van Fettle. Faff-free bike repair | fettle.cc
Hi Pim, thank you for taking the time to share your experience. We're delighted to hear that you found Kez very helpful and responsive on your visit. We truly appreciate your kind words, and we hope to have the pleasure of assisting you again in the future.
As always a great service
As always a great service. Transparent and fair with the costs and always keep you updated.
21 mei 2026
Review zonder uitnodiging
Antwoord van Fettle. Faff-free bike repair | fettle.cc
Hi there, thank you so much for taking the time to share your feedback. We're over the moon to hear you feel you have always received great service on your visits. We truly appreciate your kind words, and we'll be sure to share them with the rest of the team.
Excellent service from Sam
Excellent service from Sam - fast, helpful, friendly, reasonable price.
Highly recommended!
20 mei 2026
Review zonder uitnodiging
Antwoord van Fettle. Faff-free bike repair | fettle.cc
A quick and efficient service is always what we strive to deliver and we are grateful for you sharing your comments about the quick and helpful service we deliver. We just know that Sam will really appreciate your kind words and if we can ever do more for you again in the future, please don't hesitate to reach out and let us know. Many thanks.
This is a great place
This is a great place. I love it, really quick and knowledgeable team of people. Thank you Andrew!
18 mei 2026
Review zonder uitnodiging
Antwoord van Fettle. Faff-free bike repair | fettle.cc
You're very welcome! It's great to read how quick and knowledgeable you found the team and we are grateful for you taking the time to share this excellent review and rating. If there's ever anything more we can do for you, please don't hesitate to reach out and let us know. Many thanks.
Very helpful chaps in the Norwich…
Very helpful chaps in the Norwich store, Richard even give me a few pointers! Happy to take my bike there for a service anytime 😄
15 mei 2026
Review zonder uitnodiging
Antwoord van Fettle. Faff-free bike repair | fettle.cc
Richard and the team will be really pleased to see this and it's fantastic that you appreciated the helpful advice that we could give you. Thank you so much for the positive review and if we can ever do more for you, please don't hesitate to reach out and let us know. Many thanks.
Great service
The Fettle team gave my neglected bike major surgery and it is now riding like new again. The price also seemed reasonable for central London. The staff were very nice too.
15 mei 2026
Review zonder uitnodiging
Antwoord van Fettle. Faff-free bike repair | fettle.cc
Hey! Thanks for getting in touch. We're so pleased that the team could impress you and help get your bike back to how it should be! Thank you so much for your kind comments and if we can ever lend a hand again, please don't hesitate to reach out and let us know. Many thanks.
Regular Fettle customer
I've been to Fettle a few times now and it's just really easy and hassle free. Plus they do a fast job and are really nice about it. Nothing to complain about!
14 mei 2026
Review zonder uitnodiging
Antwoord van Fettle. Faff-free bike repair | fettle.cc
Amazing! It's fantastic that we could impress you with the hassle-free service and we are grateful for you taking the time to share this excellent review and rating! If we can ever lend a hand again, we're always happy to help. Many thanks.
Great service
Great service, efficient, fast & friendly, everything you can ask for. They changed the crank of my bike, their app is amazing as it lets you know instantly of every step of the process
9 mei 2026
Review zonder uitnodiging
Antwoord van Fettle. Faff-free bike repair | fettle.cc
What an absolutely amazing review! We're over the moon that you found us to be so quick and friendly and we truly appreciate your fantastic feedback about the whole process. Thank you so much for sharing this and if we can ever do more for you, please don't hesitate to reach out and let us know. Many thanks.
absolute dream of a transformation
absolute dream of a transformation..
my “refurbed when bought” Gomier trike needed a bit of a refit after 2 good years
Patrik worked his magic, new tyres, gear shifter tinkering and a couple other things as well as getting it all tuned up.
All for about the same I paid for the beastie originally and runs like brand new. Having 1st gear and solid grippy from wheels and breaks definitely makes Glasgow hills less scary.
8 mei 2026
Review zonder uitnodiging
Antwoord van Fettle. Faff-free bike repair | fettle.cc
What a wonderful review! We know that Patrik will be so proud to see this and it' excellent that your happy with your new tyres. Thank you so much for sharing your positive comments and if we can ever do more for you, please don't hesitate to let us know. Many thanks.
Antwoord van Fettle. Faff-free bike repair | fettle.cc
We always strive to deliver a friendly service and we are grateful for the positive comments. Thank you so much and if we can ever do anything more for you, please don't hesitate to let us know. Many thanks.
My bike runs like a dream like a rolls…
My bike runs like a dream like a rolls Royce and freshly layed tarmac now. It wasn’t cheap but quality costs and there were quite a few issues so it was well worth the money. I’m usually disappointed somewhat when after a service but the engineer Patrick loves bikes and his job and I’m more than happy and will definitely return whenever my pride and joy needs some love and attention.
6 mei 2026
Review zonder uitnodiging
Antwoord van Fettle. Faff-free bike repair | fettle.cc
We're so pleased to see this and it's wonderful that we could provide such a wonderful review and rating, we are grateful for your sharing this and if we can ever do anything more for you again, please don't hesitate to reach out and let us know. Many thanks,
Friendly and efficient service
Always had great experience with this bike repair workshop. The booking and comms via the app are excellent, and the service received was friendly and efficient. Highly recommended.
6 mei 2026
Review zonder uitnodiging
Antwoord van Fettle. Faff-free bike repair | fettle.cc
This is great to see and it's excellent that we could provide such a friendly and efficient service. We are grateful for you sharing this and if we can ever do more for you, please don't hesitate to let us know. Many thanks,
Alex at Fettle Chichester was great
Alex at Fettle Chichester was great - really fast and efficient to sort out my two punctures. Great service and good value.
6 mei 2026
Review zonder uitnodiging
Antwoord van Fettle. Faff-free bike repair | fettle.cc
Alex and the team will be so proud to see this and it's great that we could really impress you with the quick and efficient service. Thank you so much and if we can ever do more for you again, please don't hesitate to let us know. Many thanks.
Great service
Great service, super friendly guys and very knowledgeable. Will be back in the future!
6 mei 2026
Review zonder uitnodiging
Antwoord van Fettle. Faff-free bike repair | fettle.cc
We're so pleased that we could impress you with the friendly and knowledgeable service. Thank you very much for the excellent review and if we can ever do more for you, please don't hesitate to let us know. Many thanks.
Great local workshop
Great local workshop. Attentive knowledgeable with fast cost effective repairs. Thanks
28 april 2026
Review zonder uitnodiging
Antwoord van Fettle. Faff-free bike repair | fettle.cc
Thank you so much for the excellent review! We truly appreciate your feedback, and we hope to have the pleasure of assisting you again in the future.
Very efficient
Very efficient. Patrick was very straightforward and honest about price and even gave me personalised advice for my specific situation. Got my bike flying like new
28 april 2026
Review zonder uitnodiging
Antwoord van Fettle. Faff-free bike repair | fettle.cc
Hi Liv, thank you so much for the lovely review! We're thrilled to hear Patrick was able to provide personalised advice for you and get your bike feeling new again. We'll be sure to pass your kind words along.
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