Fidelcrest ltd Reviews 1.768

TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

the company has always behaved quite well, paid regularly even if always late.. but it has never returned the refund fees it owes me of about 700€ and has not honored two payouts of over 2k gross for... Toon meer

Beoordeeld met 5 van de 5 sterren

Just spoke with Arthur. What a star!!!! I purchased a 2 for 1 offer back in January thinking it was immediate 2 accounts but was an additional after passing first. New offer at the moment for instant... Toon meer

Beoordeeld met 5 van de 5 sterren

I can’t speak for everyone else but anytime I’ve contacted Juan at customer service the guy has made all my problems go away in minutes. Cheers to more business with Fidelcrest.

Beoordeeld met 5 van de 5 sterren

I contacted the customer support via chat to get answers to my questions prior to signing up with Fidelcrest. Even on a Sunday, I was immediately connected to Juan, who kindly answered all my question... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

We Fund Traders Up To $1M


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 1 van de 5 sterren

Stay away from this firm!

Stay away from this firm. I had a terrible experience with them, and I ended up losing all I have got. Their support wasn't helpful, and they ignored my email messages. They are unreliable and not consistent. I wouldn't recommend them to anyone. I recommend PAIVA. They do pay.

4 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Estafa Fidelcrest, no devuelven el dinero

Compré la promoción que sacaron de dos cuentas por el precio de una de 200k, las cuales a inicio de año las empecé a operar. Me dejaron pasar a la fase 1 sin ningún problema utilizando un bot que lo utilizo en otras empresas de fondeo sin ningún problema y operación manual. Al final, pasé la fase 2 y se demoraron 2 meses en decirme que estaba prohibido el uso de bots y que no podían darme la cuenta verificada. Mínimo deberían de devolverme el dinero pagado porque esto ya no puede seguir pasando en estas empresas que ponen cualquier escusa para no pagarte ni darte la cuenta final.

8 april 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

How they have been able to disappear…

How they have been able to disappear with people's funds was really disappointing. I think the main reason people are losing money to different companies is due to lack of knowing the right place. Only Abhash platform is the most consistent and real. I get my payouts there regularly.

27 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I bought a 15,000 account before the…

I bought a 15,000 account before the rules were changed, and then the site rules were changed. I completely followed all prop rules, including Dradon. I passed the first step and got the second free account and after two weeks they deleted both my accounts and I sent a message to Ms. Rene and they did not solve my problem and told me to send an email to the technical support. I emailed them and they said you haven't violated any of the terms but tech support has decided to delete your account. And they took my account without any reason. After changing its rules, this website has become a theft website, don't trust it at all.

24 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Cuentas de 1 M bloqueadas desde abril…

Cuentas de 1 M bloqueadas desde abril 2024. Al día de hoy siguen sin contestar.. La página web de FidelCrest está deshabilitada y nadie responde. ¿Está empresa ha quebrado y no responde ni devuelve el dinero a sus clientes? En teoria habia un seguro que aseguraba el dinero, pero nadie de soporte técnico contesta. A alguien le ha pasado lo mismo??

15 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

It is a pure scam

It’s a pure scam, really beware! They will not fund you, they will claim some BS excuse and not fund you. You can never pass the challenge.

13 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Karma will get u Fidelscammers

Sorry to say i went with this scammers based on positive reviews. They are gone! With all the money they stole with common people trying their best on trading including myself.
Stay away with anything this bast*rds touched.

1 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Fate attenzione io avevo una 60k con…

Fate attenzione io avevo una 60k con opzione una volta superate le 2 fasi diventava una 90k. Ero a 1200 dal superamento della 1 fase poi per il problema della MT4 con le Prop hanno bloccato i conti per cambiare,da quel momento sono spariti hai primi Ticket aperti mi dicevano che al più presto avrei riavuto il mio conto adesso non rispondono più aperti almeno 4 Ticket in 2 mesi state alla larga la reputavo una buona prop FATE ATTENZIONE!!!!!!!!!!

2 november 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

A complete SCAM

A complete SCAM. Opened an account several months ago and I never been able to place one trade. No reply to my emails. Textbook SCAM.

13 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Fidelcrest Scam: Trading Platform Shuts Down and Refuses Refunds

A couple of months ago, Fidelcrest shut down their trading operations due to losing their Metaquotes licensing and liquidity provider. They assured clients that the issue would be fixed and operations would resume within a few weeks.

Since the shutdown, there have only been two updates. The first update came on the day of the halt, and the second arrived about three weeks later, suggesting that services would resume in about three days (by the end of the month). However, this same message also mentioned that they had not yet found a solution to the provider issue, creating confusion.

As expected, Fidelcrest did not resume operations within the promised timeframe, nor have they resumed services since. There have been no messages on the internal member platform before or after the shutdown. Support has also stopped responding to messages. They are not providing refunds to active challenge accounts in good standing, even after a couple of months.

At this point, it is clear that this is fraudulent. Fidelcrest took money for a service they can no longer provide and refuse to return entry fees or even communicate. They are essentially stealing money from small traders trying to establish themselves in the business.

It's also important to note that many firms went through a similar problem when Metaquotes exited the retail prop trading space. About a month before the shutdown, while other firms were restructuring and no longer accepting US-based clients, I asked Fidelcrest support if this was going to be a problem for their services. They assured me it would not be a problem. To me, this shows intent to defraud clients by continuing to accept payments for new challenge accounts when they knew this problem was coming well in advance.

I highly recommend pursuing regulatory and legal channels to ensure Fidelcrest can never defraud people again, regardless of the company name they operate under in the future.

2 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Se volete buttare via soldi e tempo…

Se volete buttare via soldi e tempo questa e' l'azienda giusta! Non capisco come fanno ad avere recensioni positive. Secondo me se le fanno da soli. Tutto bloccato da mesi!

Dopo aver fatto la recensione su Trustpilot Fidelcrest richiede informazioni peccato che non risponde ai svariati contatti al centro assistenza e alle varie mail.

25 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Conta de desafio e site fora do ar a dois meses

Estou com problema com a empresa, já faz mais de dois meses que nossas contas de desafio estão desativadas e o site está fora do ar devido a um problema com a MetaQuotes e o MetaTrader. A Fidelcrest não nos atualiza sobre a solução do problema a um mês.

17 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No Response From Their Customer Service for Over 2 Months !

I entered their Proprietary Challenge 2 years ago having read the positive reviews left by other traders, at the time.

I thought I found a good trading product as there was the usual for 2FOR1 Promo !.I bought these Challenges with protective add-ons including Insurance I started one of the Challenges and then decided to take a break .

In policy they state after 6 months of not trading , the Challenge becomes null and void, and I accepted that but then realized that I protected their longevity with the insurance bundle , so in my mind the Challenge should still be active!!!

Currently both of these Challenges are appearing as FAILED , so when I communicated that to their support team over two months ago in April 2024 they said that they were in process of upgrading their MT4 Trading servers and then assured me that within a few months the accounts will be become active again!

I felt confident that the Challenge accounts would become reactivated again , especially as I did protect the longevity of the Challenge with Insurance and at the time I felt their explanation of the upgrade to their servers being plausible for the inactivity of the accounts

However, since April I have incessantly been reaching out to their support team, and despite receiving email notification from their automated system that the ticket has been logged and created , I have not received any communication from their support team whatsoever !!

What compounds this frustrating experience , is that there is no customer number to reach to them on so now feel helpless that that 500 Euro that I spent on these Challenges has been wasted and lost!!

I feel that they are scam artists who have took my money and haven't had the decency to return any of my messages , one of the worst experiences of dealing with a commercial entity ,

For this reason I would strongly discourage anyone who is thinking of embarking on a Fidelcrest Challenge and treat them with the contempt that they show their Customers !

13 juni 2024
Review zonder uitnodiging

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