Fièra Cosmetics Reviews 1.900

TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I would appreciate if you gave us more notice that our auto ship is coming earlier. I love this product but find that I need to order earlier, thinking that it counts as my auto ship, then get notific... Toon meer

Beoordeeld met 5 van de 5 sterren

Love the eye shadows - great selection of colors! Also like the mascara colors, but the blue isn't quite navy and i it doesnt seem to go on as heavily as the other colors. Love the eyebrow gel and... Toon meer

Beoordeeld met 5 van de 5 sterren

Fiera products have truly made a difference in my skin and my wellbeing. My face has changed from dry, flaky, and red to smooth, even-toned and better-than-ever skin. I had longed for something better... Toon meer

Beoordeeld met 4 van de 5 sterren

Fiera charged my credit card once they had it with no authorization from me for products that I did not request. I sent the product back according to their instructions and paid for a tracking return... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cosmetica winkel
  2. Cosmetische producten leverancier
  3. Cosmeticabranche

Geschreven door het bedrijf

Fièra Beauty is not just a brand; it's a bold statement in the beauty industry. We cater exclusively to the 40+ woman, empowering her to embrace her age with confidence and vivacity. Our products and philosophy break the mold, challenging conventional beauty standards and celebrating the unique beauty of maturity.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great company and products

Luxury concealer - finally found a product that actually works around my eyes!
Also, excellent customer service every time I have had to email for support. Other companies could learn a lot from them, they definitely put the customer first!

11 februari 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I like your products but I want to…

I like your products but I want to order when i need something. Not you just send product out!
Right now I'm loaded up on somethings and not on others. I'm trying your products as I go too see what will be my set order.

26 januari 2026
Beoordeeld met 1 van de 5 sterren

Deceptive practices! Relabelled old stock with short expiry dates.

I am extremely disappointed and feel deceived by Fièra Cosmetics. I ordered three concealers and received products expiring in just 2 months (April 2026). When I complained, the "Customer Happiness Team" offered a replacement.

To my horror, the replacements I received today are from the exact same batch! Even worse, the company attempted to hide this by placing a new sticker (Lot: C49) over the original batch number (Lot: C47). It is the same short-dated stock, just masked with a label.

Sending products that expire in 8 weeks as "new" and then trying to trick a loyal customer with stickers is an unacceptable and dishonest business practice. I am a returning customer, but after this experience, I will never buy from them again.

I strongly advise against ordering from this company unless you want old, relabelled stock.

7 februari 2026
Review zonder uitnodiging
Logo Fièra Cosmetics

Antwoord van Fièra Cosmetics

Hi Katarzyna,

Thank you for sharing your experience and for your thoughtful feedback. We’re glad you liked the shade and how it wears, but we’re sorry to hear the consistency and coverage didn’t meet expectations — that’s definitely frustrating.

We are truly sorry for your experience. You were absolutely right to expect a replacement with a longer shelf life, and we regret that this was not handled correctly the first time. That was our mistake, and we take full responsibility for not ensuring the issue was properly resolved before the reshipment was sent.

To clarify, the lot code update was part of an internal correction process and not an attempt to mislead. However, we completely understand how this appeared and why it caused concern.

We have since reviewed our internal procedures to prevent this from happening again and have reached out to you directly to make this right.

Victoria from Fièra Cosmetics

Beoordeeld met 5 van de 5 sterren

I ordered the lip plumper from Fiera

I ordered the lip plumper from Fiera, and sadly, was disappointed with the product. When I emailed the company to inform them of this, they replied IMMEDIATELY with a very positive vibe, suggesting I try a couple of things to see if that would help. After doing that, and still not happy, they refunded me immediately, with NO hassle at all. It’s been a VERY long time since I have received that kind of fantastic customer service. Well done, Fiera!

6 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous concealer

I have been using this fabulous concealer for quite some time & because of its creamy, long lasting coverage, I can recommend this product for ladies 60 & up!

5 februari 2026
Beoordeeld met 5 van de 5 sterren

My favorite is the concealer /makeup

My favorite is the concealer /makeup - amazing! I am 60 yrs old and everyone I met says my skin looks radiant.
I work in the hospital - 10 hrs shift, and the morning shift made a comment - is that what a 10 hrs face look like??? So happy

18 januari 2026
Beoordeeld met 5 van de 5 sterren

Love your product

Love your product and making an exchange for something was very easy, I was very happy with the way your telephone person handled everything. Thank you

13 januari 2026
Beoordeeld met 3 van de 5 sterren

Product doesn't meet expectations

Customer service always quick to respond
Liked rhe concealer. Didn't like concealer foundation. Product keeps separating in tube even after shaking. Wouldn't buy again.

5 januari 2026
Logo Fièra Cosmetics

Antwoord van Fièra Cosmetics

Hi Roberta,

Glad to hear your feedback on our customer service team, that makes me very happy.

I also hear your feedback on the All-In-Wonder Concealer and Foundation - since your order, we've revamped the formula to make sure you don't see the same separation issue! I'll reach out to you separately to provide a special discount code to try out the revised formula.

Thank you, as always, for your honest feedback!

Amy
Fièra team

Beoordeeld met 4 van de 5 sterren

Wait for it!!

When I first used the Luxury Concealer.....I panicked....it was soooo light--I looked like a ghost. I had used Fiera's color selector questioneer and guide. I said to myself.....Ohhhhh this is not working. Neither did I like the thick texture--thus only 4 stars. I left the mirror to go do something, came back and WALLA, I could not tell where the line was. It had completely morphed into my regular skin, was so perfect, and I could tell no difference. But I freaked out at the first look when applying. So after that, I knew the morph would happen and all was good. I look forward to trying the concealer + foundation, and hope the same color choice will still be in effect.

5 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A 73 year old woman!

I’m 73; I’ve seen a big improvement in my dark spots, wrinkles around eyes and mouth have diminished and my face looks and feels so soft and younge. I highly recommend it.

10 januari 2026

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer