fillerdirect.co.uk Reviews 303

Always super reliable. I’ve even had an issue before with my order that was my own fault for selecting something incorrect on site and it was dealt with so quickly, while it was close of play they managed to still get my order out for next day delivery. My children always love to indulge in the sweets that come with the package every time too which is a nice touch.

Thank you guys!

DON'T BUY FROM fillerdirect.co.uk! I am writing with extreme dismay and frustration regarding our recent experience with your lipo-lap products. At London Finsbury Clinic, we have been loyal customers of your brand, but the quality of your recent products has left us utterly dismayed.

I'm editing this to say they are trying to put this into another company which is not. They are the ones who put our company at risk. The reply does not make any sense. Please don't trust them with your purchases.

Your lipo-lap products, which we recently purchased after being enticed by your promotions, have proven to be nothing short of disastrous. Within hours of application, three out of four clients, along with several members of our internal team, suffered severe allergic reactions. This is not just unacceptable; it's downright appalling.

The fact that your faulty products have not only endangered the health and safety of our clients but have also disrupted our operations due to their inadvertent mixing with our existing stock is beyond infuriating. We have been forced to discard over 20 boxes of your defective lipo-lap, an utterly wasteful and unnecessary expense brought about solely by your incompetence.

While we appreciate your offer of a refund, it does little to address the havoc wreaked by your subpar products. Our trust in your brand has been shattered, and we cannot in good conscience recommend your products to anyone else.

We demand immediate action to rectify this situation and prevent such egregious failures from occurring in the future. Your negligence has cost us dearly, both in terms of finances and reputation, and it's high time you took responsibility for it.

Here are screenshots of the order. put h to open screenshots.

Kenny has been great helping me sort out my account. I’m looking forward to purchasing from you.

What a fantastic company! Always the cheapest products, all VAT is included in their prices so it's easy to work out costs.
They are always at the end of a text when you need advice, they send personal messages to let you know your package as been dispatched. And they send sweets with your package! Such a winning touch.
Thank you so much for everything you do; Jade, Paul and the Filler Direct Team!

Filler Direct are my favourite aesthetic wholesalers ever, I would never choose anyone else. Their customer service is 10/10, if I have a delivery issue, it's fixed within 5 mins. They have some absolutely fantastic products, with unreal prices AND they include the cutest freebies! I cannot fault this company xx

Absolutely fantastic service, ordered and delivered the next day, the team are extremely helpful, my email was responded to immediately, I am soooo happy with the service I received. Thanks so much xxx

Excellent customer service . Really helpful and polite. Phoned at 16.45pm in a panic as delivery driver had sent my parcel back. I needed products my clinic following day..delivered by 10 am next day. Thank you so much .. really appreciated!
There is great range of product at a good price and I really like the fact that the price you see is the price you pay, so no big surprise at check out! (as VAT already added in price). Happy customer. Thank you 😊

Excellent customer service. So helpful and quick to respond. Fast dispatch time too. Ordered products at 17.10 and they were delivered by lunchtime the following day. Very impressive!

Quick delivery and some goodies sent with the order 🥰 would highly recommend! Thank you Jade &Paul 🙏

Brilliant service, consistent in updates of delivery. customer service has been great I feel looked after x

Responsive, accessible and a great range of products and services.10/10 since I have been using Filler direct. I would highly recommend.

Really fast and efficient service and little gifts of lip moisturiser included with the order very thoughtful

Always well packaged, kept well informed and speedy delivery

Very good communication from the team as always, packaged well, always happy and even better when they have items in the sale too!

The best and trusted aesthetics products to buy from always receive in a timely manner

Emma xx

Excellent service 👏
Very professional 👏
Fast delivery 💙
Highly recommended 👌
Definitely use agin ❤️

Filler Direct are great.. excellent customer service.
large range of products and brands to choose from.

Always excellent service, and super quick delivery