We ordered a floor lamp that had style, was well-priced and arrived promptly. There was a broken part, Find A Light customer service responded immediately, and a replacement part was quickly dispatche... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Really impressed with my experience with Findalight.ie. Their customer service was outstanding from start to finish. One of the items arrived damaged in transit, but they quickly arranged a replacemen... Toon meer
Bedrijf heeft geantwoord
Very prompt delivery, with excellent communication at every step of process, and gorgeous bedside lamps... BUT... persistent 'hum' when lit is really irritating when you're reading in bed☹️ UPDATE/ED... Toon meer
Bedrijf heeft geantwoord
Slight problem with my order,phone call from company service agent who was pleasant and helpful. Sorted in minutes and my 1p refund appeared in my account promptly. Excellent customer service. Lights... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Find A Light Ireland
Geschreven door het bedrijf
findalight.com Ireland’s premier online lighting store 100% Irish owned, based in Dublin, Ireland, offering the finest selection of indoor and outdoor lighting at competitive prices.
With 25 year’s experience and knowledge of the lighting industry, we’re here to provide you the customer with the very best service and choice. We believe your space should reflect your unique style.
Lighting does not just illuminate your home. It actually creates an ambience and functions like any other piece of decor.
If you're shopping for new lighting for your home and you're not sure where to start your search, we've got you covered.
And now it’s easier than ever, find exactly what you’re looking for without a trip to a showroom.
Whether you’re renovating or moving into a new space, one of the quickest ways to level up your home is by upgrading your lighting options.
It doesn't matter if you're on a shopping budget or you're looking for some serious high-end style, the perfect lighting for your home is out there—and you can certainly buy it online.
Unique wall sconces, dazzling chandeliers, small space-friendly table lamps, architectural fixtures—you name it, it's out there on the web, waiting to be bought and installed.
We are as selective when sourcing lighting for your home ensuring the highest quality and value, as you are about making your choice.
Contactgegevens
Unit 106C Lagan Road, D11 TX99, Dublin11, Ierland
- (01) 539 2420
- info@findalight.com
- findalight.com
4,8
Uitstekend
176 reviews
Zo gebruikt dit bedrijf Trustpilot
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1st class product and delivery service
20 december 2023
Antwoord van Find A Light Ireland
Hi David
Thank you so much for this review. We appreciate you taking the time to share your rating with us. Should you have any further needs or inquiries, feel free to reach out.
Fast delivery and item perfect
11 december 2023
Antwoord van Find A Light Ireland
Dear Michelle,
Thank you for taking the time to share your experience with us. We are delighted to hear this. Should you have any further needs or inquiries, feel free to reach out.
Antwoord van Find A Light Ireland
Hi Robert,
Thank you so much for this review. We really appreciate you taking the time to share your rating with us.
Should you have any further needs or inquiries, feel free to reach out.
Easy to get in touch by phone with…
Easy to get in touch by phone with queries.
One thing that may be helpful is to have timeline for deliver on website fir each product when ordering .
30 november 2023
Antwoord van Find A Light Ireland
Thank you, Helen, for taking the time to leave a 5-star review on findalight.com! Your suggestion about having delivery timelines for products on our website is noted. We're currently working on implementing this feature and hope to have it available soon.
Antwoord van Find A Light Ireland
Thank you for taking the time to share your experience with us. We are delighted to hear this.
Extremely professional and helpful
Extremely professional and helpful - I would especially like to thank Sandra and the team for their attention to detail in coordinating our order which was shipped overseas from Ireland.
24 november 2023
Antwoord van Find A Light Ireland
Thank you for your kind words! We're thrilled to hear that you found our service extremely professional and helpful. We sincerely hope you find exactly what you're looking for and that you thoroughly enjoy your new lights. Should you have any further needs or inquiries, feel free to reach out. We appreciate your trust in us!
Excellent
Excellent customer service had to call few times s I had issue with online purchase found the lady and gentleman I spoke with very helpful also extremely fast delivery very well wrapped purchased 3 amazing lights
22 november 2023
Antwoord van Find A Light Ireland
Dear Imelda,
Thank you for your positive review! We're glad you found our customer service excellent, and we appreciate your kind words about the helpful assistance you received. Quick delivery and well-packaged lights are our priorities, and we're delighted you had a great experience.
Thanks for choosing us!
Best,
findalight.com team
Highly recommend!
Very prompt delivery, with excellent communication at every step of process, and gorgeous bedside lamps... BUT... persistent 'hum' when lit is really irritating when you're reading in bed☹️
UPDATE/EDIT am editing this review to reflect the prompt message from Customer Service to say the issue may be with lightbulb (which I did not purchase with lamps), so I will see if a change of bulb makes a difference. So impressed by their service. And again, these lamps are stunning (hum or no hum!)
17 november 2023
Antwoord van Find A Light Ireland
Dear Fiona,
Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you appreciated our prompt delivery and excellent communication.
Have you contacted our customer team in the relation to the 'hum noise’ when the lamps are lit? We understand how frustrating that can be.
When reviewing your order, it came to my attention that you haven’t bought a light bulb from us. Because these table lamps are mains operated and no transformers in the fitting, the humming could be caused by different factors. The most common one is the light bulbs. Sometimes the quality of the light bulb could cause this, or if these are maybe connected to a dimmer switch, the bulb could hum if not compatible.
Please feel free to contact us to help you resolve this if necessary.
Great value.
I got 2 lovely touch lamps at a fair price and they arrived so well packaged that they could have survived being dropped from an aeroplane!
17 november 2023
Antwoord van Find A Light Ireland
Dear Stephen,
Thank you for leaving a positive review. Ensuring the safe delivery of delicate products is a key focus for us, and we're pleased to hear about your positive experience. Thank you for shopping with us and we hope to be able to serve you again in the future.
Fast, friendly service
I ordered 3 light bulbs and they were delivered ahead of schedule by a friendly driver and they threw in a 4th lightbulb at no extra cost. Would highly recommend.
17 november 2023
Antwoord van Find A Light Ireland
Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.
Your feedback is really appreciated and has been shared with our Team.
The light is fantastic
The light is fantastic. Really sets off the room. Was waiting a while for it to arrive but it arrived perfectly and very well packaged. I would definitely buy from them again.
17 november 2023
Antwoord van Find A Light Ireland
Dear Owen,
Thank you for taking the time to share your feedback. We're delighted to hear that you find the light fantastic and that it adds to the ambience of your room.
We appreciate your patience during the wait and we're pleased to hear about your positive shopping experience with us.
We look forward to the opportunity to serve you again in the future.
Best regards,
Find A Light Team
Good price and prompt delivery.
8 november 2023
Antwoord van Find A Light Ireland
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
findalight.com
Product arrived in good condition
Product arrived in good condition. It was exactly as
ordered.
14 november 2023
Antwoord van Find A Light Ireland
Hello,
Thank you so much for this review. We really appreciate you taking the time to share your rating with us.
Lampshades came very well packed
Lampshades came very well packed, unfortunately I am awaiting instructions as to how to return as they were too big for my room.
I have sent request of my intention to this,
I would very much appreciate a reply, thanking you in advance.
3 november 2023
Antwoord van Find A Light Ireland
Dear Deirdre,
Thank you for providing your feedback. We're delighted to know that the lampshades were well-packed upon arrival. I want to confirm that we've successfully resolved your case after receiving the unwanted product back. A full refund has been processed for you.
Your understanding and patience during this process are greatly appreciated. If you have any additional questions or concerns, please don't hesitate to contact us. Thank you for choosing our services, and we look forward to the chance to serve you again.
Sandra went above and beyond to help me…
Sandra went above and beyond to help me get lights that I needed in a hurry. Honestly her customer service is second to none. Thanks Sandra for all you did. This was my second brilliant experience with this company and I would highly recommend them to anyone.
7 november 2023
Antwoord van Find A Light Ireland
Hi Siobhan,
Thank you so much for taking the time to leave this fantastic 5-star review! We're thrilled to hear that Sandra was able to assist you promptly and that you had such a positive experience with our customer service. We strive to go above and beyond for our customers, and it's always rewarding to hear when we've succeeded. We appreciate your recommendation and look forward to assisting you with future lighting needs.
Excellent staff & service
20 oktober 2023
Antwoord van Find A Light Ireland
Dear Carolann,
Thank you so much for this review. We really appreciate you taking the time to share your rating with us.
Excellent Service
Would definitely recommend this store. They called before delivering to make sure I’d be home. Great communication & excellent service
11 oktober 2023
Antwoord van Find A Light Ireland
Thank you so much for this review. We really appreciate you taking the time to share your rating with us.
Great service, fast delivery
Was shocked how fast these arrived. No messing, excellent quality - delighted.
Thanks
Emma
16 oktober 2023
Antwoord van Find A Light Ireland
Dear Emma,
Thank you so much for this review. We really appreciate you taking the time to share your rating with us.
Friendly and helpful
12 oktober 2023
Antwoord van Find A Light Ireland
Dear Fiona,
Thank you so much for this review. We really appreciate you taking the time to share your rating with us.
Prompt service and delivery
11 oktober 2023
Antwoord van Find A Light Ireland
Dear Annette,
Thank you so much for this review. We really appreciate you taking the time to share your rating with us.
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