I ordered a pomade on July 15th, and I still haven’t received my order. I have contacted FINI several times regarding the missing delivery, but I haven’t received any response.
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See FìNì pop up on my Instagram story once, and was really intregued on trying a new hair styler, although they were sold out of the actual one I wanted, I side drifted to a diff product could o... Toon meer
Bedrijf heeft geantwoord
I have ordered 2 products from their website about a week ago and haven’t even received an email confirming my order and that it’s on its way… send them 2 emails and left a note in their contact for... Toon meer
Bedrijf heeft geantwoord
Che dire, faccio il mio ordine ( il pacchetto completo di tutti i prodotti) il 4 settembre, siamo al 23 settembre e ancora del mio pacco non so nulla . Impossibile contattare qualcuno che non sia AI... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
FINI By A-Star is the first hair styling product to infuse an Oud fragrance. We have combined the most premium Oud ingredients and the finest product performance to create a Matte Paste and Sea Salt Spray that smells like nothing before it.
Contactgegevens
Verenigd Koninkrijk
- finibyastar.com
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Have not received my produkt
I ordered a pomade on July 15th, and I still haven’t received my order. I have contacted FINI several times regarding the missing delivery, but I haven’t received any response.
I must say I love the smell of the hair…
I must say I love the smell of the hair products etc 10/10 BUT the candle I bought just has nothing about it, can’t smell a thing really disappointed unfortunately
Never got my product
Been waiting almost 2 months now and I have still not gotten my package. The AI keeps saying I will get a response from a worker but still nothing.
PROFESSIONALITÀ E SERIETÀ PARI A ZERO
Che dire, faccio il mio ordine ( il pacchetto completo di tutti i prodotti) il 4 settembre, siamo al 23 settembre e ancora del mio pacco non so nulla . Impossibile contattare qualcuno che non sia AI , ad ogni mail mi dice che verrà contattato il team e che si muoveranno per capire qualcosa della situazione del pacco… così da 20 giorni.
Aspetterò ancora gli ultimi giorni poi chiederò il rimborso.
10/10 for the matte paste
Shipping was quick and best of all the matte paste was amazing! Smell is superb and great hold all day long. Fini is the new go to 👌
Delivery never received
Delivery never received, no one to contact just AI’s. Despite emailing they just told me to track the parcel, asked for refund as product obviously not going to come to me now and still nothing.
Amazing product!!
Amazing product!!
Holds hair well and smells amazing!!
Wouldn’t buy anything else
Brilliant product
Game changing hair products. Totally changed my hair and I absolutely love their natural products and they smell amazing 🤩!!!
I ordered from fini and never received…
I ordered a pomade and a sea salt spray. Took me two months to get my order, because it was sent back for some reason i don't know of. I contacted fini and we wrote back and forth. Until i now finally received my order. They were very kind and helpful.

Antwoord van FINI By A-Star
See FìNì pop up on my Instagram story…
See FìNì pop up on my Instagram story once, and was really intregued on trying a new hair styler, although they were sold out of the actual one I wanted, I side drifted to a diff product could only grab the original Matt paste
Which regardless was amazing and does exactly what it says on the tin
Also leaves you with a nice scent
But overall quality and am looking into trying new products very soon 5⭐️

Antwoord van FINI By A-Star
No response to emails
I have ordered 2 products from their website about a week ago and haven’t even received an email confirming my order and that it’s on its way… send them 2 emails and left a note in their contact form and still haven’t received a reply.
Hoping my package will still come because I already paid for it because Klarna did not work on their website for some reason.
I’ve heard good experiences about the product so I’m hoping for the best.

Antwoord van FINI By A-Star
ordered the pomade to Norway
ordered to Norway, recieved it within 8 days after ordering! fast deliviery, at the door as well. i ordered the pomade after seeing it on tiktok, and i love it. £30 after shipping is a little expensive for 80 grams of product, but i only use a little bit everyday so the box lasts me several months. 100% worth it.

Antwoord van FINI By A-Star
have not received my products
I have been waiting for 2 products for over a week now and they do not respond to my emails.

Antwoord van FINI By A-Star
No responds to refund about lost package
I have ordered a number of products worth 100+ euros from fini. In the end, the package turned out to be missing, of course this can happen. After this, I received an email saying to wait for the investigation at the carrier 14 days after the last tracking update. Should it not be delivered and nothing become known from the investigation I got my money back. Now this has gone on for quite some time and I get no response from Fini. Customer service is at a poor level.

Antwoord van FINI By A-Star
Such an amazing product and so long…
Such an amazing product and so long lasting!
By far the best product I’ve ever used!
Fini is a top product
Fini is a top product and worth it. All of my clients love and it’s a great product to hold the style your looking for with a natural look and a nice long lasting smell.
Great product would recommend
I got the Sea Salt Spray and the smell was great, ordered the paste today and cannot wait for it to come. Shipping was quick also.
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