FINI By A-Star Reviews 

30
•
TrustScore 2.5 uit 5

2,6

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I ordered a pomade on July 15th, and I still haven’t received my order. I have contacted FINI several times regarding the missing delivery, but I haven’t received any response.

Beoordeeld met 5 van de 5 sterren

See FìNì pop up on my Instagram story once, and was really intregued on trying a new hair styler, although they were sold out of the actual one I wanted, I side drifted to a diff product could o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I have ordered 2 products from their website about a week ago and haven’t even received an email confirming my order and that it’s on its way… send them 2 emails and left a note in their contact for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Che dire, faccio il mio ordine ( il pacchetto completo di tutti i prodotti) il 4 settembre, siamo al 23 settembre e ancora del mio pacco non so nulla . Impossibile contattare qualcuno che non sia AI... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

FINI By A-Star is the first hair styling product to infuse an Oud fragrance. We have combined the most premium Oud ingredients and the finest product performance to create a Matte Paste and Sea Salt Spray that smells like nothing before it.


Contactgegevens

2,6

Slecht

TrustScore 2.5 uit 5

30 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,6

Alle reviews

(30)

2 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Have not received my produkt

I ordered a pomade on July 15th, and I still haven’t received my order. I have contacted FINI several times regarding the missing delivery, but I haven’t received any response.

8 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Never got my product

Been waiting almost 2 months now and I have still not gotten my package. The AI keeps saying I will get a response from a worker but still nothing.

23 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

PROFESSIONALITÀ E SERIETÀ PARI A ZERO

Che dire, faccio il mio ordine ( il pacchetto completo di tutti i prodotti) il 4 settembre, siamo al 23 settembre e ancora del mio pacco non so nulla . Impossibile contattare qualcuno che non sia AI , ad ogni mail mi dice che verrà contattato il team e che si muoveranno per capire qualcosa della situazione del pacco… così da 20 giorni.
Aspetterò ancora gli ultimi giorni poi chiederò il rimborso.

23 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Delivery never received

Delivery never received, no one to contact just AI’s. Despite emailing they just told me to track the parcel, asked for refund as product obviously not going to come to me now and still nothing.

23 april 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I ordered from fini and never received…

I ordered a pomade and a sea salt spray. Took me two months to get my order, because it was sent back for some reason i don't know of. I contacted fini and we wrote back and forth. Until i now finally received my order. They were very kind and helpful.

28 november 2024
Review zonder uitnodiging
Logo FINI By A-Star

Antwoord van FINI By A-Star

Hi Thor, We were in constant dialogue with you over emails about the whereabouts of your order. Worldwide orders over the Christmas period can encounter delays which is out of our control. I can see your item has been delivered now. We hope you enjoy the products. Thanks, FINI

Beoordeeld met 5 van de 5 sterren

See FìNì pop up on my Instagram story…

See FìNì pop up on my Instagram story once, and was really intregued on trying a new hair styler, although they were sold out of the actual one I wanted, I side drifted to a diff product could only grab the original Matt paste

Which regardless was amazing and does exactly what it says on the tin

Also leaves you with a nice scent

But overall quality and am looking into trying new products very soon 5⭐️

18 november 2024
Review zonder uitnodiging
Logo FINI By A-Star

Antwoord van FINI By A-Star

Thanks so much for your positive feedback! We are back in stock of all items now! Thanks, FINI

Beoordeeld met 5 van de 5 sterren

Love the Pomade

Love the Pomade

29 oktober 2024
Review zonder uitnodiging
Logo FINI By A-Star

Antwoord van FINI By A-Star

Thanks for the positive feedback Lucca! Glad you love the Pomade!

Beoordeeld met 3 van de 5 sterren

No response to emails

I have ordered 2 products from their website about a week ago and haven’t even received an email confirming my order and that it’s on its way… send them 2 emails and left a note in their contact form and still haven’t received a reply.
Hoping my package will still come because I already paid for it because Klarna did not work on their website for some reason.
I’ve heard good experiences about the product so I’m hoping for the best.

27 september 2024
Review zonder uitnodiging
Logo FINI By A-Star

Antwoord van FINI By A-Star

Hi Rick, it seems there has been confusions with your emails. You left a different one on the order and then emailed customer service with a different one with no order number. We have managed to rectify this now and have emailed you with your order updated. Thanks, FINI

Beoordeeld met 5 van de 5 sterren

ordered the pomade to Norway

ordered to Norway, recieved it within 8 days after ordering! fast deliviery, at the door as well. i ordered the pomade after seeing it on tiktok, and i love it. £30 after shipping is a little expensive for 80 grams of product, but i only use a little bit everyday so the box lasts me several months. 100% worth it.

28 augustus 2024
Review zonder uitnodiging
Logo FINI By A-Star

Antwoord van FINI By A-Star

Thanks for the positive feedback! Thanks, FINI

Beoordeeld met 1 van de 5 sterren

have not received my products

I have been waiting for 2 products for over a week now and they do not respond to my emails.

8 september 2024
Review zonder uitnodiging
Logo FINI By A-Star

Antwoord van FINI By A-Star

Hi Benjamin, we have responded to your email saying that the package is with your local delivery provider. We have also said we will be in constant dialogue with you as the parcel makes its way to you. Thanks, FINI

Beoordeeld met 1 van de 5 sterren

No responds to refund about lost package

I have ordered a number of products worth 100+ euros from fini. In the end, the package turned out to be missing, of course this can happen. After this, I received an email saying to wait for the investigation at the carrier 14 days after the last tracking update. Should it not be delivered and nothing become known from the investigation I got my money back. Now this has gone on for quite some time and I get no response from Fini. Customer service is at a poor level.

2 april 2024
Review zonder uitnodiging
Logo FINI By A-Star

Antwoord van FINI By A-Star

Hi Jens, We were in constant dialogue with yourself around your package and the issues created by your local delivery company. We refunded your package after they confirmed the 14 days time was up for them to locate it. Thanks, FINI

Beoordeeld met 5 van de 5 sterren

Fini is a top product

Fini is a top product and worth it. All of my clients love and it’s a great product to hold the style your looking for with a natural look and a nice long lasting smell.

8 april 2023
Review zonder uitnodiging

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