Finmile Reviews 

Finmile has helped us bring much more structure to our delivery operations. Route planning is faster, drivers receive clearer instructions, and the live tracking gives our team a better view of what is happening throughout the day. We spend less time chasing updates manually and can react much faster when a delivery is delayed or needs to be reassigned. The platform was straightforward to implement and the support team was helpful during onboarding. It has made day-to-day logistics noticeably easier to manage

Without doubt one of the worst courier firms currently operating. Had a package that should have arrived several days ago, got sent a delivery timescale, that changed twice. No sign of package, emailed got a response a day later stalling for time and saying it will be on a "priority" service next day. Package was supposed to arrive today, was waiting at home. Got a message stating failed delivery to wrong address?!...Wow. Avoid this company at all costs.

Fin Mile Is A Scam Company They Don't Pay Drivers After Working For 1 Month People Need The Money Always Excuses Also This Company Does Not Give Legal Documents Like Contract When You Start Working Also Unprofessional With Customers Orders

Caught driver on a camera he didn't see taking a pic making out he's delivered my parcel and pocketed it for himself! That was valentines gone out the window they don't respond to emails I'd suggest any company avoiding this shock of a company

worst delivery company im fuming they haven't delivered my parcel 3 days later still no response or updates

Hi I this needs to be monitored as why do they think it's ok to just leave there ugly looking machine on the pavement blocking walk path. This is a health and safety issue and no one seems to care. The council minister needs to look into this because, This looks like a third world 🌎 attitude. JB

DO NOT USE. For your customers sake AVOID. Because you will regret it when all the failed deliveries and customer complaints come in. Worst Delivery company I’ve ever experienced. They delivered my package to the wrong building (proven by the delivery photos), on the second attempt they tried to deliver to a company carpark on the wrong road behind my building (again the incompetence was proven by the attempted delivery photos!) and the delivery guy had the audacity to say the delivery failed because I wasn’t in to receive it! I’ve now sent a marked up map, photo of my building and gps coordinates… who knows if that’ll even work. Only use if you never want your deliveries to arrive and want a complete headache.

Driver cannot read delivery instructions. Ordered something to be delivered in time for Christmas, even left a note for the driver stating "urgently needed for Christmas". Ended up with an attempted delivery notification a week after Christmas. What a joke.

Website is useless.

Inaccurate tracking info that leaves you waiting days on end for an "expected" delivery that never turns up.

No option to collect from locker or post office either.

Just rubbish!

Do not answer emails and absolutely no other way to contact them sent me emails at 10pm at night saying they attempted delivery at 9.50pm ( which I might add they never ) and still never had them delivered the next day! Now on day 3 and they are still NOT here and should have been delivered 4 days ago, the seller is disappointed too … Absolute shameful!! If you are a company reading this avoid it like you would someone with Covid !!

This company Is a shambles, they delivered my parcel to the wrong block of flats, I have now lost a parcel worth £110 due to them not reading an address properly!! You can't contact any humans. I purchased through tiktok and they will not help as stupid finmile have it marked as successfully delivered! Stay clear of this company!!

Worst delivery experience ever. Waiting in for a parcel and checked tracking only to see failed delivery attempt and a picture of a random house up the road even though I live in flats! I left a very clear, detailed description of my address and the second day they still managed to mess up. Took a picture of a field from behind the wheel of their car. Contacted customer service all they could say was that my delivery would be attempted a third time, and haven’t answered any questions since. Useless

Not even worth 1 star!! This company have 4 of my parcels and will not deliver them to my flat. I've given them delivery instructions and my phone number to call me but they've been ignored. Just say failed to deliver and take a photo of the parcel I have a ring doorbell to prove this hasn't been "attempted"

A total joke always say can't deliver dew as can't access the property when I have an open driveway but manage to deliver the next day ... and the other day delivered to a totally different address to mine.. sent the company email and no one gets back to you.. they make E##I look good .. I have photos of where the parcel was left and photos of my property total different and I have CCTV and me and the wife was in .. DONT USE THEM

AVOID.

If i could give no stars I would have.

Phone number wrong.
Website is rubbish the links don’t work.
Email address is not complete.

I have tried to get my parcel for the last 2 weeks nothing.
Says it’s out for delivery. Maybe be they are walking to me from the warehouse.
I didn’t pick to use this delivery company. I have made the company aware of the issues and reviews.

This courier services is the worse I've ever had deliver to me, they are liars and falsely claimed they attempted a delivery but had to take the parcel way, total bullshit as I was in all day, and I have CCTV and nobody attempted any deliveries.

This site is more like a scam. My parcel sat cleared in customs for over a week. They hadn’t delegated a courier. There’s no human, no contact nothing. They do not respond to their form requests.
After complaining to Temu for 2days m, finmile coincidently updated the tracking. As of now everyday the delivery date changes.
Pointless and awful company, im not sure how they’re legally allowed to trade.

this company is useless ordered item and cleared customs on the 30 oct still not forwarded and keep on pushing off estimated delivery date no explanation and wrong contact number on site also no reply to inquiry

I been w as iting for my parcel from TEMU it's been in UK for over a week by this coming Friday its been 3 weeks since I pay for my items I still not received them now I don't think my parcel will ever come

Their portal does not recognise my order number issued by them, there is no contact with them, they do not respond to their forms. Their tracking is not up to date, cannot contact the courier delivering. Cannot divert parcel anywhere and they cannot find a typical London address. Have had to get a refund.

Horrible company who doesn’t pay their staff, expect their staff to be out delivering for 12+ hours and will deduct your payment significantly if you dont deliver all your parcels which will take ages on a big bulky bicycle that can’t go over 15 mph, there have been many occasions where I have been working from 6:45am up to 10-11pm which is abnormal and they haven’t paid me a dime to this day, DO NOT USE THIS SERVICE IF YOU VALUE YOUR PARCELS