Had two orders from them. First order delivered on time and was perfect. Great experience. Second order wasn’t delivered. Courier messed up. They refunded my money in full quickly and with little fus... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Easy to order on the website. plenty of correspondence from when the order was placed to when the order was delivered. 100% recommend and will be ordering again.
Bedrijf heeft geantwoord
Bought a Pitbarrel (PBX) Noel and Sharon know their onions and can’t do enough to help! Great service and phenomenal rubs/sauces. Absolute bonus they also sell pimento wood! Highly recommended
Bedrijf heeft geantwoord
Sauces weren’t particularly great tasting when considering the cost and also very watery in consistency. Same for the rubs - just a bit bland. Just pretty average all told, and no better than cheaper... Toon meer
Bedrijfsgegevens
Over FireFly Barbecue Limited
Geschreven door het bedrijf
FireFly Barbecue is an award-winning British barbecue specialist based in Greater Manchester, UK. Since 2013, we have been crafting competition-grade, all-natural BBQ seasonings, hot sauces, and marinades made without MSG, artificial preservatives, or anti-caking agents, earning 28 Great Taste Awards, NYC Sauce King Grand Champion, and American Royal honours.
As the ultimate one-stop shop for outdoor cooking, backyard pitmasters, and competition cooks, our product range covers every stage of the barbecue experience:
- Award-Winning BBQ Rubs & Seasonings: Hand-blended dry rubs, brisket seasonings, pork butt rubs, chicken dry glazes, and all-purpose BBQ spice blends designed for smoking, roasting, and high-heat grilling.
- Authentic BBQ Sauces & Glazes: Small-batch Kansas City-style sweet BBQ sauces, smoky mop sauces, rib glazes, chipotle marinades, and artisanal barbecue dipping sauces.
- Chilli Sauces & Hot Wings Glazes: Mild to extreme hot sauces, smoky jalapeño hot sauces, fruity habanero sauces, and extreme heat wing sauces made with authentic Mexican chillies.
- Barbecue Grills & Meat Smokers: Authorised UK stockists of world-renowned outdoor cookers, including barrel smokers (Pit Barrel Cooker), wood pellet grills (Pit Boss Pellet Grills), electric hot and cold food smokers (Borniak Smokers), and ceramic charcoal kamado grills (Monolith Kamado).
- BBQ Accessories, Charcoal & Woods: Premium wood pellets, lumpwood charcoal, smoking wood chunks, meat thermometers, cast iron grill accessories, and butcher paper.
Whether you cook low 'n slow on an offset smoker, sear steaks over a charcoal grill, or glaze ribs in the kitchen, FireFly Barbecue delivers authentic American-style pitmaster flavours with quick UK delivery and dedicated customer support.
Contactgegevens
A3 Newton Business Park, SK14 4UQ, Hyde, Verenigd Koninkrijk
- 07391066325
- pitmaster@fireflybbq.co.uk
- fireflybbq.co.uk
4,6
Uitstekend
36 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to order on the website
Easy to order on the website. plenty of correspondence from when the order was placed to when the order was delivered. 100% recommend and will be ordering again.
20 augustus 2026
Antwoord van FireFly Barbecue Limited
Hi Daniel,
Thank you so much for taking the time to leave us a review! As a small business, honest feedback means the world to our team. We really appreciate your support and hope whatever you're cooking up next turns out delicious.
Thanks again,
Noel & the FireFly BBQ Team
Firefly have nailed this sauce,it is…
Firefly have nailed this sauce,it is hot hot hot
30 augustus 2026
Antwoord van FireFly Barbecue Limited
Hi Andy,
Thanks for sharing your feedback with us! We truly appreciate you taking a few moments out of your day to leave a review. Your support keeps our fires burning.
Happy grilling,
The FireFly Barbecue Team
1st class service and exceptional…
1st class service and exceptional products
Highly recommend all of Firefly rubs and sauces,they don’t come much better
9 augustus 2026
Antwoord van FireFly Barbecue Limited
Thank you, Jon. :)
Very helpful on the phone with some…
Very helpful on the phone with some great advice on charcoal, and rubs and sauces. Delivery can within a couple of days. Very Pleased
4 augustus 2026
Review zonder uitnodiging
Antwoord van FireFly Barbecue Limited
Thanks You.
Great customer experience.
Had two orders from them. First order delivered on time and was perfect. Great experience. Second order wasn’t delivered. Courier messed up. They refunded my money in full quickly and with little fuss. Customer service is about how you handle problems when they occur and I felt this lot did a great job. It seems they genuinely care about their customers.
28 juli 2026
Antwoord van FireFly Barbecue Limited
Stephen
Thank you so much for taking the time to leave us a review! As a small business, honest feedback means the world to our team. We really appreciate your support and hope whatever you're cooking up next turns out delicious. Again, we apologise for the courier but i am glad that it was all sorted out in the end.
Thanks again,
Noel & the FireFly BBQ Team
Website has a good UI
17 augustus 2026
Great experience and service
Quick personal return call to clarify order with corrective advise. Great service.
17 augustus 2026
Excellent Service
Great product, clearly explained especially in terms of accessories that are most useful. Very helpful with the purchase and delivery and somebody always available on the phone.
4 augustus 2026
The best BBQ rubs on the market…
The best BBQ rubs on the market hands down. No fillers, not RAMMED full of sugar, ingredients you know and love. Insane flavour combinations and sauces to die for.
10 augustus 2026
Review zonder uitnodiging
Antwoord van FireFly Barbecue Limited
Thank you Duncan. :)
Highly recommended
Bought a Pitbarrel (PBX) Noel and Sharon know their onions and can’t do enough to help! Great service and phenomenal rubs/sauces. Absolute bonus they also sell pimento wood! Highly recommended
3 november 2025
Review zonder uitnodiging
Antwoord van FireFly Barbecue Limited
Thank you so much. :)
Huge variety of rubs and sauces with my…
Huge variety of rubs and sauces with my personal favourites being the Lone Star SPG and the Raspberry Chipotle BBQ Sauce. Absolutely banging everytime. Great value, great products. Massive fan 👏
8 augustus 2026
Review zonder uitnodiging
Antwoord van FireFly Barbecue Limited
Thank you Adam
Awesome BBQ products
I ordered a variety of the Firefly sauces and rubs. I was extremely impressed with the high quality products and speedy delivery. Highly recommended!
8 augustus 2026
Review zonder uitnodiging
Antwoord van FireFly Barbecue Limited
Means a lot to us Matt.
Fantastic company
Fantastic company, the absolute best products in BBQ all made in house by a fantastic team of people. Cant rate them highly ebough
8 augustus 2026
Review zonder uitnodiging
Antwoord van FireFly Barbecue Limited
Cheers, Gareth
The rubs and sauces ordered arrived…
The rubs and sauces ordered arrived quickly and were perfect for our planned bbq !! Highly recommend
28 juli 2026
Antwoord van FireFly Barbecue Limited
Thank you, Debs. :)
No sign of items and no updates
Order accepted 27/7 items shown as I stock. estimated delivery between 31/7 and 4/8 nothing received no information, website says order being processed no further information. Disappointing especially when charged £35 for delivery some kind of update would be nice. The ordered item even nicer
28 juli 2026
Antwoord van FireFly Barbecue Limited
Chris, I am sorry you had a problem with your order, and I wish you had contacted us before leaving a review. Our spare parts page clearly shows delivery times because some parts we have, some are in the UK, but some parts coming from Germany may take 8 weeks.
Monolith kamado
Buy my rubs and sauces from firefly always great products. But met them again at Meatup festival. And bought a Monolith kamado from them . Super helpful and friendly. Thank you.
3 augustus 2026
Antwoord van FireFly Barbecue Limited
Great to meet you Ben :)
Antwoord van FireFly Barbecue Limited
Thank you, Matt
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.