Fireguardplus Reviews 

I placed my first order at the beginning December and it was delivered within a few days. On arrival, I set all out on the floor and ‘paired’ them, the process is truly simple. As, at the time I was unable to fit them, they sat in their box for some time. During this time, I ordered two more sets for friends, that was January 18th but they took until February 2nd to get to me. I understood the reason for the delay and I have since installed them all using the adhesive rings supplied (I also added good quality double side tape in the middle for added security). Whilst putting mine up I triggered them all by accidently pressing on the surface, lesson learnt. The next two sets I stuck to the ceiling then removed them, pressed the base plate firmly to ensure adhesion. I then set them out, paired them and was then able to re-position the detectors.
At the time of my first purchase there were only a few 1-star reviews, I see that has grown somewhat, the delayed or non-deliveries didn’t put me off as these things happen and are usually remedied fairly swiftly. However, the alarms sounding though the night did disturb me a bit especially as there was no response from the company.
I guess it’s a case of QED although I have had no issues with mine and let’s face it, I don’t think anybody wants to have them tested in the conditions they are designed for. I am going to test mine with real smoke, i.e., a snuffed candle and perhaps a hairdryer for the heat alarm as it is just possible for the great little remote to trigger them but for them not to work as they should. One thing is for sure that you will be hard pushed to find a better looking or designed alarm kit, unobtrusive. I find the remote to be an excellent idea as if the alarms sound, while you are looking for the source the last thing you need is all that noise to distract you.
It is always reassuring to get a review from someone like Mr martin mcguinness who has experience.
I shall update if I encounter any problems.

Very easy to install and Very easy to connect (link) devices, other reviews on here say that they had problems connecting the devises but I suspect this user error on what is a very simple process. If you are able to work the remote for your telly this is far far simpler...

Delivery time was about a week in my case. I image demand is very high atm.

The detectors are very sleek, and you barely notice them.

Ordered a bundle and one of the smoke alarms failed to light or beep on testing. Have asked Fireguard to replace.

Got the middle bundle of three smoke and one heat detector.
GOOD delivery times ,
GOOD quality alarms ,
GOOD easy to follow instructions ,
GOOD time saved on fitting ,
Have a GOOD day and thanks again ,
Dougy Cameron .

I ordered a Starter pack from Fireguard+ due to the new Scottish Laws, company were excellent letting me know there would be a slight delay. I received them before the February deadline and they were easy to install, the instructions were great. I prepared my cielings by gloss painting a circle for each alarm, after reading some reviews about the 3m pads not working. I used the pads and screw fitting to be extra sure. Brilliant product so far, cannot see why others had problems ?

The 3M stick pads supplied with this product are absolutely useless and I didn't want to put screw holes in my ceiling. All of my alarms have fallen off my unpapered ceilings. I've had to resort to other methods. Sorely disappointed!

Long wait for order - perhaps understandable given present situation. No excuse for their carrier DPD. One hour delivery slot given. Tracked the delivery to be told 45 minutes away. Next thing an email to say nobody in when they attempted to deliver and I will now have to travel to the next town to pick it up. Really poor

Not Good Enough. Instructions supplied useless,
missing sections and pages. Can't set with this information. What is there roughly photocopied, scrappy done. NOT GOOD ENOUGH.

Excellent product, easy to set up and install. The customer service team is second to none. They always reply to e-mails and, when I found one of the heat alarms wasn't working, sent a replacement out quickly. Would highly recommend them.

Ordered a starter pack of interlinked alarms for the Feb 2022 Scottish law changes, order arrived quickly, items were easy to set up and install. I had a query about false alarms and the company responded quickly and courteously. All good for me.

poor delivery times. the detectors are easy to install and work well but poor delivery lapses

I fitted 3 smoke, 1 heat and 3 carbon monoxide detectors, in the last few days the alarms sound off about an hour and a half after we go to bed and the heating is switched of, on one night they went off four times in less than four hours, at just after 4 AM I emailed the company to complain and ask for advice and assistance and threatened to send them back, got an email back next day saying if I sent them back they would check them and may refund my costs, I don't want a refund I just want smoke alarms that work properly, surely that's not to much to ask for! I would have thought that they would be interested in investigating potential problems with their equipment!

Dispatch date fulfilled. Easily paired.

Received alarms and fitted within 15 minutes good service thank you

Thank you fireguard + received fire alarms Friday 21/01/2022 and my neighbour fitted them for me today (Sunday) (as i am over 70) it took him 15 minutes to unbox pair units and install he said they are a quality product and like myself we are definitely going recommend Fireguard + i would like to say a special thanks to Peter in customer service for the help he gave me in sourcing the product Excellent customer service and email's answered immediately

I am an electrician and normally install hard wired smoke and heat detectors but on occasion its not possible to do so. I have tried various battery wireless detectors and have found them to be a total pain to set up these are the easiest I have came across for setting up. Unless you want to spend double the amount for one of the mainline brands I have actually shot myself in the foot with these as I can't justify charging for install and usually just give out the link and suggest they install themselves. A good product and top of the budget brands I have had zero issues with them apart from delivery time due to demand but that has to be expected and understood.

I ordered 3 smoke alarms and a heat alarm. Delivery was prompt and the customer service is excellent. I am not top of the class for diy so before I fitted the alarms I asked a few questions which were answered courteously and within a few days. Each alarm has a label inside explaining that they do meet the required standards. I fitted them myself easily and I can say that anyone who is diy competent could fit these alarms with their eyes closed.

So I had ordered two sets of smoke and heat alarms and received them without a problem in December, they seem to work and pair together without a problem. I was planning to order more for other family and friends but the recent revelation through Trustpilot that they do not have, or aren't willing to share, proof that these alarms conform to the standards that they advertise, and they have removed links to Trustpilot from their website make me fear I have made a huge mistake in trusting them. I have ordered from another company who have actual physical shops and have been in business for years for the alarms I require to fit for other members of my family and friends. I am now wondering whether I need to remove them from my house and that of my mothers because I have lost trust in them. What a dilemma.