Took my order and money knowing full well the item was no longer made. They did not contact me about this and after a week I had to chase the order up only to find out the above.Had to wait ages for t... Toon meer
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Website was easy to navigate and order, the dservice good, and the product a good price. However, when I unpacked both items from their packaging, both plastic wall brackets were smashed into sever... Toon meer
Bedrijf heeft geantwoord
The processing and delivery was fine, but I have a minor issue with the design of the bracket for 2kg ABC rated extinguisher. There is a metal strap which hold the extinguisher in place, and it is fi... Toon meer
I attempted to place an order on line but every time I tried to enter my company credit card details there was an error. I gave up thinking it was a problem with my card. I then received a call from a... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
At Fire Safety UK we are proud to be able to offer high quality products at low prices - in fact probably the best quality available on the internet. Ordering is simple and we offer help and guidance when needed.
Contactgegevens
Verenigd Koninkrijk
- 0800 074 7177
- info@firesafety.uk.com
- firesafety.uk.com
3,3
Gemiddeld
115 reviews
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Excellent Customer Service
I attempted to place an order on line but every time I tried to enter my company credit card details there was an error. I gave up thinking it was a problem with my card. I then received a call from a very helpful staff member from Fire Safety. They explained there was a problem with their on-line site with payments. They asked if I still want to make a purchase & advised they could take the payment if I did. I did still need the items, gave my card details order was placed & received 2 days later. Excellent customer service. Thank-you
12 februari 2022
I buy in fire safty products for our…
I buy in fire safty products for our building complex. Great service from Fire Safety UK, and the delivery is bang on time.
11 februari 2022
Excellent service from Daniel and the…
Excellent service from Daniel and the team. Problem with 3rd party delivery company but Fire Safety took responsibility and sorted it out.
19 januari 2022
Review zonder uitnodiging
Excellent Customer Service
Daniel was very helpful in sorting out some shipping issues we faced with our order. These issues were quickly resolved and we received our shipment shorty afterwards. We would definately use Fire Safety UK again.
17 januari 2022
Review zonder uitnodiging
They just don't care
I have been trying for the last month to arrange an engineer to call to service my fire extinguishers. I have been using this company since 2014 but the service has been deteriorating and despite about six calls to arrange a visit I have not been even given the courtesy of a return call despite them acknowledging they have all my details and would phone me back.
I urge anyone thinking of buying an extinguisher or having one serviced by them to think very carefully indeed !
13 mei 2021
Review zonder uitnodiging
Very poor communication even worse delivery time
Very poor communication, wasn't advised out of stock online, wasn't told it was out of stock, when I asked they promised another date and guess what still no delivery. Paid a premium for delivery. Avoid this company, check competitors addresses as a lot of them have the same address in Derby. Next day delivery is currently next week delivery if your very lucky.
4 december 2020
Review zonder uitnodiging
So far my experience of them has been awful.
My first order was cancelled without explanation, just had an email. Then i reordered and had an email 3rd June saying it has been dispatched but still not received. I've emailed twice with absolutely no contact. They have however taken my money. Still no product though.
17 juni 2019
Review zonder uitnodiging
Good Service
19 februari 2018
Review zonder uitnodiging
A good experience with great prices
A good experience with great prices, easy ordering and a fast delivery of all products. I will use again. Thanks guys 5*
17 februari 2018
Review zonder uitnodiging
Great workmanship and customer service
16 februari 2018
Review zonder uitnodiging
Just what I needed at a great price
Just what I needed st a great price. Delivery service is very good.
15 februari 2018
Review zonder uitnodiging
Good value and pleased to receive goods …
Good value and pleased to receive goods in good time. Delivery went to wrong postcode, even though I did give you the correct one. I can only assume that the address was copied incorrectly on the parcels.
11 februari 2018
Review zonder uitnodiging
Highly Recommended
Highly Recommended, we will definitely be using again in the future.
9 februari 2018
Review zonder uitnodiging
First rate for fire supplies
A company that is exceptional at what it does. Easy and accurate to order online with first class delivery and products. Highly recommended
3 februari 2018
Review zonder uitnodiging
Quick delivery
3 februari 2018
Review zonder uitnodiging
Big Improvement
They actually contacted me for payment instead of me having to try to get someone to take the payment.
22 januari 2018
Review zonder uitnodiging
Arrived promptly and competitively …
Arrived promptly and competitively priced.
17 januari 2018
Review zonder uitnodiging
Good info on web pages about chosen …
Good info on web pages about chosen products. Goods delivered promptly.
15 januari 2018
Review zonder uitnodiging
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