Good price for fire extinguishers, delivered promptly and well packaged. Thank you.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great experience 1st time ordering. Very good prices easy to use website and fast delivery im very pleased Moo brew
Bedrijf heeft geantwoord
The company, its fast delivery, and the fire extinguisher in question were all excellent. My only issue was with their choice of Yodel as a courier, as in my area they leave items at the door and ru... Toon meer
Bedrijf heeft geantwoord
Credit where credit is due. I ordered a small fire extinguisher by mail order and the courier managed to set if off before it got to me. FireSafe absolutely bent over backwards to sort it out and th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Firesafe West Midlands is a family run business providing quality fire extinguishers and fire safety products online at very competitive prices, shipping across the UK & Northern Ireland. We have many years of experience in the industry, having previously run and maintained a fire protection business for over 15 years. One of our family members served as an operational firefighter for 17 years in Mid & West Wales Fire & Rescue Service. Our experience and background make us well placed to help customers to achieve the right level of fire protection and to provide honest advice. We have built strong relationships with the leading manufacturers in the industry and so have access to a wide range of quality fire safety products for every requirement. All our fire extinguishers are kitemarked BSEN3 & are CE approved so you can be confident you are receiving good quality products that conform to the recognised standards in the industry.
Contactgegevens
14 Shaw Lane, B60 4DT, Bromsgrove, Verenigd Koninkrijk
- 01527 332 605
- sales@firesafewestmidlands.co.uk
- firesafewestmidlands.co.uk
4,8
Uitstekend
70 reviews
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Quick and simple to buy the fire…
Quick and simple to buy the fire extinguishers I needed, Cheaper than I had been quoted locally. Delivery was fast and well packaged.
2 juli 2025
Antwoord van Firesafewestmidlands
Hi Tabby,
As a small business we greatly value your positive feedback. Thanks for shopping with us!
Their dedication to detail
Their dedication to detail, and the relentless concern on the product being delivered
21 augustus 2025
Antwoord van Firesafewestmidlands
Hi Stephen,
Really appreciate your feedback. We do try to monitor all deliveries so we can stay one step ahead of any potential issues and I'm glad in this case we got it delivered!
Thanks for your business with us!
Excellent service
Excellent service, very helpful and informative, super fast delivery.
28 augustus 2025
Antwoord van Firesafewestmidlands
Hi Ian,
It was a pleasure dealing with you and I'm glad everything met your expectations. Thanks also for taking time to leave positive feedback. It's incredibly valuable to us.
Excellent service
Great price, fast despatch and good communication throughout. All excellent, thank you.
28 juli 2025
Antwoord van Firesafewestmidlands
Hi Paul,
Thanks for the feedback and I'm so glad you are pleased with the purchase and transaction!
Good Communication and fast delivery
28 juli 2025
Antwoord van Firesafewestmidlands
Hi Sharmaine,
Really appreciate the feedback and look forward to working with you again :)
Antwoord van Firesafewestmidlands
Dear Anna,
Thank you for sharing your feedback and I'm so glad you were happy with the service provided. It's what we aim for! Thanks for shopping with us!
Antwoord van Firesafewestmidlands
Hi Matt,
Thanks so much for leaving us a review - it's greatly appreciated and thanks for the positive feedback.
After placing the order
After placing the order, it appears that they can't process the order as it is out of stock, you should tell before we place the order. Never the less it came quicker than expected. Cheers, would recommend and use again. Price is very cheap compared to others in the market.
20 mei 2025
Antwoord van Firesafewestmidlands
Dear Hafiz,
Thank you for taking the time to leave us a review.
I'm sorry that you didn't get notified of the stock issue prior to ordering. I know we did send a follow up email after receiving the order but I do take your point. It is better for you to have that information before the order is placed. We will change the way we notify low stock in future to try and avoid this and make it more visible prior to ordering.
Thanks for the constructive feedback and I'm glad all worked out well in the end.
Best wishes,
David
I will use them again without hesitation
Excellent range of products at very good prices [including reasonable postal charges] combined with speedy delivery.
26 mei 2025
Antwoord van Firesafewestmidlands
Thanks for taking the time to leave us a review! We greatly value it.
Antwoord van Firesafewestmidlands
Thank you so much for your feedback!
Did not tell me they had sent item and…
Did not tell me they had sent item and were difficult to contact. I had no idea who was delivering the two fire extinguishers or when. The items seem to be ok quality but time will tell. Would look elswhere next time. Thank you for your reply . Would you look at my other reviews and find I am quite generous with companies that deserve five star reviews but you fell a little short of that didn't you and now a poor attitude . You did not send me a notification that you sent the parcel or who was delivering it. As for the quality I won't know until I have a fire . I have reduced my revue to two stars because I really think your attitude is rather poor.
8 mei 2025
Antwoord van Firesafewestmidlands
Dear Alan,
Thank you for sharing your feedback.
On receiving your order, an order processing email was sent out. A second email was sent out on dispatch along with a tracking email from the courier. I would recommend checking your junk folder for these if you've not seen them in your inbox. We are aware from other feedback that the courier email is not being linked to our business and is easy to miss. For this reason we've made a change this week to highlight that it is our parcel the email relates.
As for the quality being "OK", I can confirm you were sent two extinguishers from two of the leading manufacturers in the industry, both CE & Kitemarked and provided with comprehensive 5 year warranties.
I don't accept we are difficult to contact. You made 3 calls within ten minutes at lunchtime. On the third call you left a message. Within five minutes you were called back by my wife confirming the parcel was out for delivery that day, and it was handed to you 20 minutes later by the courier. We are a team of two, in a family business, along with young children, who are equally our priority and just can't always answer the phone instantly. However, we always return any calls/messages as soon as we are able. We generally encourage email contact for this reason.
We greatly value your custom and would be sorry if you went elsewhere in the future. Should you reconsider, I will personally ensure you receive the tracking details by phone and email.
Best wishes,
David
It Doesn't Get Any Better Than This...
It's always a pleasure to leave a 5-Star review, and this one certainly deserves it. I ordered my foam fire extinguisher one day and had it delivered the next, which is quite "exceptional," considering the importance of the product, which came well packaged.
The price was competitive, and the transaction from viewing to purchase was "transparent" and easy to understand from a no-fuss web page.
It's a "sturdy" unit, not a cheap budget option, and it includes a pressure gauge, which I prefer for maintenance reasons. This feature inspires confidence for my home studio and camper van in case I need it on the go. It also has a sturdy wall bracket that not all extinguishers come with.
I'm delighted with the service, and I "highly" recommend FireSafe West Midlands.
Thank you, and long may you prosper.
Mr. Limpopo, on behalf of Dok (Penzance, Cornwall).
30 april 2025
Review zonder uitnodiging
Antwoord van Firesafewestmidlands
Dear Mr Limpopo,
Thank you so much for leaving us such a fantastic review! As a small business we are very grateful for positive feedback such as this and it is hugely helpful to our business.
Best wishes
Antwoord van Firesafewestmidlands
Thank you Lawrence for taking the time to leave us a review. It's much appreciated!
Great helpful advice and very competative pricing
Great service from start to finish. Good value and really pleasant to deal with.
Professional and fast.
5 februari 2025
Antwoord van Firesafewestmidlands
Hi Sam,
Thank you so much for the positive feedback!
Do come back to us if we can be of any help in the future.
Best wishes,
David
Very straightforward
Simple process to purchase. Products came well wrapped up and quickly
12 december 2024
Antwoord van Firesafewestmidlands
Dear Anup,
Thank you for taking the time to leave us a great review! Thank you for your business.
Wishing you a Happy New Year!
Will buy again
Good product, great price, promptly dispatched. What's not to like? Five Stars all around.
19 december 2024
Antwoord van Firesafewestmidlands
Thanks so much for leaving us a review! I'm so glad you were happy with everything and you know where we are if you need anything fire safety related in the future!
Wishing you a Happy New Year!
Antwoord van Firesafewestmidlands
Dear David,
We really appreciate you taking the time to leave us a review, thank you!
Wishing you a Happy New Year!
Antwoord van Firesafewestmidlands
Hi Fred, thank you for taking the time to leave us a review. Thank you for the feedback and for your custom!
All the best!
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