Richard in customer services was brilliant. When we received a lock and a part was missing, manufacturer fault not supplier, he immediately dispatched a new one which we were able to fit the following... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The locks arrived on time and where a perfect quality replacement for the locks we had to replace in the doors, fixings for all scenario's were included within each lockset. There was only one minor... Toon meer
Bedrijf heeft geantwoord
Super impressed! I bought Lorient batwing seals and a Surface Mounted Drop Down Seal. I actually used ChatGPT to help me find these products and it was the AI that recommended it form FireSealsDirect.... Toon meer
Bedrijf heeft geantwoord
Easy to place an order, I am satisfied with the item I ordered as of my expectation. Most of all is fast delivery.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Brandveiligheidssystemen leverancier
- ook in
- Bouwgereedschap leverancier
- Brandbeveiliging
- Brandbeveiligingsdienst
Over FireSealsDirect
Geschreven door het bedrijf
FireSealsDirect
Geschreven door het bedrijf
- Your Trusted Supplier of Fire Door & Fire Stopping Products
- With over 50 years of fire safety experience, we serve fire door installers and firestopping contractors across the UK through our vast portfolio of passive fire protection products from well-known and trusted brands. Choose FireSealsDirect for a seamless online customer experience, large stock holding and range available the next working day, and technical expertise and advice from our trusted Customer Care team.
Our Shipping Promise
Next Working Day Delivery Before 4pm
Receive your order the next working day if you place your order before 4pm and choose next day delivery at the checkout.
Contactgegevens
Dyffryn Park, 1 Alder Ave, CF82 7TW, Hengoed, Verenigd Koninkrijk
- 02920857959
- customercare@firesealsdirect.co.uk
- firesealsdirect.co.uk
4,7
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The intumescent seals
The intumescent seals arrive the following day and were perfect for the job.
Very reliable company will definitely be using Fire Seals Direct again the future.
7 oktober 2026
Antwoord van FireSealsDirect
Hi Simon,
Thank you for your great review!
We’re pleased to hear that your intumescent strips arrived the next day and were perfect for the job.
Many thanks
Liam
Great company
Great company, no problem in ordering, reasonable delivery charges and I got next day delivery. Will order again.
7 oktober 2026
Antwoord van FireSealsDirect
Hi Lesley,
Thank you for your lovely review!
We’re delighted to hear that you had a smooth ordering experience and were happy with our delivery charges and next-day delivery service.
Kind regards
Liam
Antwoord van FireSealsDirect
Good morning Andy,
Thank you for your kind review!
We’re delighted to hear you were happy with our service and the prompt delivery.
Have a lovely day.
Richard
Very helpful sales assistant- good…
Very helpful sales assistant- good price and fast delivery
5 oktober 2026
Antwoord van FireSealsDirect
Hi Jeff,
Thanks so much for the fantastic review!
We really appreciate your support and are delighted you were happy with the service and delivery.
Many thanks
Richard
Antwoord van FireSealsDirect
Good morning,
Thank you for your kind review!
We’re really pleased you were happy with our service and products.
Have a lovely day
Richard
Good company with good experience
Good company with good experience, unlike Trustpilot which is a platform caked in fake reviews, no idea why companies choose it
15 juni 2026
Antwoord van FireSealsDirect
Hi James,
Thank you for your feedback!
We’re really pleased to hear you were happy with our service.
Kind regards
Richard
Antwoord van FireSealsDirect
Hi Nida,
Thank you for your fantastic feedback!
We’re really pleased to hear you were happy with our service, prompt delivery.
Kind regards
Richard
I ordered the Door Grilles prior to…
I ordered the Door Grilles prior to 13:00 and they were on site the next day
Great Service
1 oktober 2026
Antwoord van FireSealsDirect
Hi Wayne,
Thank you for your kind review!
We’re delighted to hear you were happy with our prompt service and delivery.
Thanks again
Richard
Antwoord van FireSealsDirect
Hi Wayne,
Thank you for your fantastic review!
We’re delighted to hear you were happy with the quality and that the product was exactly as advertised.
Many thanks
Liam
Quality of fire door hinges excellent
Quality of fire door hinges excellent. Delivery details very clear and on time.
27 september 2026
Antwoord van FireSealsDirect
Hi Kevin,
Thank you for your excellent review!
We’re delighted to hear you’re pleased with the quality of our fire door hinges and found the delivery information clear and the delivery itself on time.
Many thanks
Liam
Antwoord van FireSealsDirect
Hi Arnie,
Thank you for your kind review!
We’re delighted to hear you were happy with our prompt service and delivery.
Thanks again
Liam
Straight forward ordering process
Straight forward ordering process, quick delivery.
15 september 2026
Antwoord van FireSealsDirect
Hi Imre,
Thank you for your 5* review!
We’re pleased to hear you found the ordering process straightforward and enjoyed our quick delivery.
Many thanks
Liam
Antwoord van FireSealsDirect
Hi Bill,
Thank you for your great review!
We’re delighted to hear that you found the ordering process easy and that our fast delivery helped you meet your deadlines.
Kind regards
Liam
Antwoord van FireSealsDirect
Hi Siobhan,
Thank you for your 5* review!
We’re pleased to hear you’re happy with the product and that it arrived safely and well packaged.
Thanks again
Liam
Antwoord van FireSealsDirect
Hi Maggie,
Thank you for your fantastic feedback!
We’re really pleased to hear you were happy with our service, prompt delivery and pricing.
Kind regards
Liam
It was wanted urgently
It was wanted urgently, it did not arrive as planned, so I rearranged my order of work and avoided the stress.
It arrived, I used it out of synch, job progressing as access permits. I still don't have the patience to make a beautiful job, but it's probably competent. I hope I never have to find out the hard way!
12 september 2026
Antwoord van FireSealsDirect
Hi Brian,
Thank you for your review. We’re sorry that your order didn’t arrive as planned, especially when you needed it urgently, and we understand the inconvenience this caused to your work schedule.
We’re glad it eventually arrived and that you’ve been able to make progress with the job.
Many thanks
Liam
Easy to use portal for purchases
Easy to use portal for purchases, good quality goods, speed of delivery
15 september 2026
Antwoord van FireSealsDirect
Hi Nic,
Thank you for your great review!
We’re pleased to hear that you found our website easy to use, were happy with the quality of the products, and received your order promptly.
Thanks again!
Liam
Antwoord van FireSealsDirect
Hi Mohamed,
Thank you for your kind review!
We’re really pleased you were happy with our service.
Kind regards
Liam
Very happy with the product, price and delivery.
Super impressed! I bought Lorient batwing seals and a Surface Mounted Drop Down Seal. I actually used ChatGPT to help me find these products and it was the AI that recommended it form FireSealsDirect. I was really impressed with the service. The products were delivered within 2 days of ordering and they were packaged really well - especially considering they were nearly 2m long or something like that. Overall, very happy with the product, price and delivery.
6 september 2026
Antwoord van FireSealsDirect
Hi Jackie,
Thank you so much for your fantastic review!
We’re delighted to hear that you’re pleased with your Lorient batwing seals and surface mounted drop down seal.
We’re also really pleased that your order arrived quickly and safely.
Many thanks
Liam
Absolute pleasure using this company.
8 september 2026
Antwoord van FireSealsDirect
Hi Sarah,
Thank you so much for your wonderful review!
We’re delighted to hear that you had such a positive experience with us.
Kind regards
Liam
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