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Firstpoint LogisticsReviews 

335
TrustScore 5 uit 5

5,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Chris, Duncan, Liz, Dan and Patsy have done fantastic work for me since their inception. I've never been let down by them on any occasion, which in an industry like theirs says an awful lot. I'll... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We use Firspoint Logistics for both local and international shipments and I can't fault them in any way. Dan and the team treat every job with professionalism and high priority. Dan has been amazing,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Professional logistics company. I usually deal with Dan who is always happy to help and look for best shipping option for me. He always ensure everything is sorted before goods are collected. Help... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What a fantastic service from first point logistics. This company have enabled us to effectively maintain and run our business efficiently by carrying out every logistic service we have needed. We fin... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Expediteur
  2. Business to Business-service
  3. Koerier- en bezorgdienst
  4. Koeriersbedrijf
  5. Logistieke dienstverlening
  6. Rederij

Over Firstpoint Logistics

Geschreven door het bedrijf

Firstpoint Logistics: Learn why businesses that choose us, stay with us

Choosing a logistics provider is easy. Finding one you can rely on long term is much harder.

At Firstpoint Logistics, we build partnerships that last. Businesses choose us for our expertise, service and technology, but they stay because we consistently deliver reliability, transparency and control across their supply chain.

We provide a complete logistics solution across road, air and sea freight, supported by our carefully developed network of service partners and our proprietary logistics platform, Onepoint. This allows us to manage every shipment with precision while giving our customers full visibility of their deliveries.

Logistics powered by our own technology

Modern logistics demands more than simply moving freight from A to B. Businesses need real-time information, proactive communication and complete confidence in their supply chain.

That is why we have developed our own technology platform, Onepoint.

Through Onepoint, customers benefit from real-time tracking, live ETAs, instant proof of delivery and proactive shipment notifications. Combined with advanced geo-fence tracking, this provides complete visibility of freight movements and allows businesses to make faster, better-informed decisions.

Technology provides the transparency. Our operations team ensures everything runs smoothly behind the scenes.

Built around service and expertise

Technology is only part of the solution. Logistics still relies on experienced people who understand the detail.

Our team combines decades of industry experience with a proactive service approach. Customers have direct access to logistics experts who understand their industry, their requirements and the importance of delivering on time.

Support is available 24 hours a day from real people who are focused on solving problems before they become issues.

Why businesses stay with Firstpoint

  • One dedicated logistics partner for all delivery requirements
  • Real-time tracking, live ETAs and instant proof of delivery
  • Complete visibility through the Onepoint logistics platform
  • Access to a partner fleet of more than 80,000 vehicles
  • 24/7 support from experienced logistics specialists
  • BIFA-trained experts who understand complex logistics requirements
  • Proactive communication and reliable delivery performance

Our vision

Our vision is to shape the future of logistics through a smarter delivery network that combines innovative technology with experienced logistics professionals.

By bringing together powerful technology, a trusted partner network and a highly experienced team, we help businesses move goods around the world with confidence.

And that is why businesses that choose Firstpoint stay with us.


Contactgegevens

Firstpoint Logistics

Request a quote – you'll hear from us in as little as 15 minutes

5,0

Uitstekend

TrustScore 5 uit 5

335 reviews

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5,0

Alle reviews

(335)

27 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Communication

Communication is key and to be kept informed throughout the process was great! Thank you.

1 december 2023
Logo Firstpoint Logistics

Antwoord van Firstpoint Logistics

Thank you very much for the review, Mim! We hope to continue providing the best service possible to you in the future.

Beoordeeld met 5 van de 5 sterren

Excellent daily service

We use FirstPoint daily and every day they are excellent. No matter the time they are always on hand to help when needed.
Sienna Garcia, who looks after our account is a credit to the team, I cannot rate her highly enough. she is always professional, great to deal with and definitely knows her stuff.
If a job is booked with the FirstPoint team then you can trust it will be done.

1 december 2023
Review zonder uitnodiging
Logo Firstpoint Logistics

Antwoord van Firstpoint Logistics

Hi Jimmy,

Thank you for providing such good feedback. Sienna is over the moon that her hard work is noticed. It's a pleasure to work with you and we look forward to continuing to do so in the future.

Beoordeeld met 5 van de 5 sterren

Excellent Customer service

We needed to get an urgent delivery to London by lunch time, Joel was excellent in booking the driver in his usual professional manner. Can never fault his customer service.

29 november 2023
Review zonder uitnodiging
Logo Firstpoint Logistics

Antwoord van Firstpoint Logistics

Thank you very much for the glowing review. It is a pleasure working with you all and we're glad our hard work does not go unnnoticed.

Beoordeeld met 5 van de 5 sterren

Customs Clearance

Our Company use this First Point for customs clearance and we have never had a problem. They are efficient and helpful

1 december 2023
Review zonder uitnodiging
Logo Firstpoint Logistics

Antwoord van Firstpoint Logistics

Hi Claire,

Thank you very much for such positive feedback - we really appreciate this! We look forwards to continuin to work with yourself and Trev in the future.

Beoordeeld met 5 van de 5 sterren

Collection/delivery from Redditch to Glasgow

we needed a 6mtr pole and crate taking from our depot in Redditch and the up to our other depot in Glasgow.
dealt with Joel who's service was excellent all the way through.
rang him up with short notice, the day before and he arranged for collection for the following day with delivery to Glasgow the next day, all went smoothly and arrived at the destination all ok.
will 100% use them in the future and would highly recommend to others too.

1 december 2023
Review zonder uitnodiging
Logo Firstpoint Logistics

Antwoord van Firstpoint Logistics

Thank you for the lovely review.

Beoordeeld met 5 van de 5 sterren

Cant thank Firstpoint Logistics enough…

Cant thank Firstpoint Logistics enough for their support - making our life so much easier. They are quick to quote, always can fit my job requirements and a lovely team to work with!

20 oktober 2023
Review zonder uitnodiging
Logo Firstpoint Logistics

Antwoord van Firstpoint Logistics

Thank you for your lovely review Vickie, the guys hear love working with you and helping you with all your requirements.

Beoordeeld met 5 van de 5 sterren

This company go over and beyond to meet…

This company go over and beyond to meet our requests. Very competitve rates and customer service is outstanding. :)

9 oktober 2023
Logo Firstpoint Logistics

Antwoord van Firstpoint Logistics

Thanks Adelle for taking the time to leave us such a lovely review, the team love working with you both :)

Beoordeeld met 5 van de 5 sterren

Great Service As Always,

Always a pleasure working with Firstpoint, so helpful and punctual. Order collected and delivered same day :)

20 september 2023
Logo Firstpoint Logistics

Antwoord van Firstpoint Logistics

Thanks Paul for leaving feedback, its a pleasure to do business with you.

Beoordeeld met 5 van de 5 sterren

Fast and very reliable

What a service! Prompt pickup, delivered in great time, all packages arrived in perfect condition. The information provided via email was exactly what happened. Simple to book.
I couldn't be happier with the service and would definitely use again rather than any other service provider. No fault at all. thank you!

18 september 2023
Review zonder uitnodiging
Logo Firstpoint Logistics

Antwoord van Firstpoint Logistics

Thanks Aled, your review is much appreciated and we look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

Amazing fast and reliable service

Amazing fast and reliable service, super easy to book, would recommend 100%

18 september 2023
Review zonder uitnodiging
Logo Firstpoint Logistics

Antwoord van Firstpoint Logistics

Thanks Rob for your review, it is much appreciated and we are glad you were happy with the service we provided.

Beoordeeld met 5 van de 5 sterren

Fast, efficient, friendly

Fast, efficient and friendly. We’ll be using this company instead of the other obvious go to options from now on

11 september 2023
Logo Firstpoint Logistics

Antwoord van Firstpoint Logistics

Thank you for the lovely review Sarah, we look forward to working with you again in the future

Beoordeeld met 5 van de 5 sterren

Easy to do business with.

Simple to book, great communication and deliver in time and full.

12 september 2023
Logo Firstpoint Logistics

Antwoord van Firstpoint Logistics

Hi Phil, Thank you for the review, all the team here love working with you guys. Im glade you are happy with the service we provide.

Beoordeeld met 5 van de 5 sterren

Spot on

Spot on , all the time

4 september 2023
Logo Firstpoint Logistics

Antwoord van Firstpoint Logistics

Thank you for your review, we always strive to provide the best service for our customers.

Beoordeeld met 5 van de 5 sterren

Lisa was a massive help

Lisa was a massive help! Couldn’t thank her enough for going above and beyond to make our experience as easy as possible.

13 augustus 2023
Logo Firstpoint Logistics

Antwoord van Firstpoint Logistics

Thank you Callum, Lisa will be pleased that all her hard work has been noticed, we look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

I requested a new log in for myself for…

I requested a new log in for myself for an account my company already holds.
Extremely quick response and user activation.

Very impressed.

Thank you Sienna 😊

14 augustus 2023
Review zonder uitnodiging
Logo Firstpoint Logistics

Antwoord van Firstpoint Logistics

Thanks Lindsay, i hope you find our online portal easy to use.

Beoordeeld met 5 van de 5 sterren

Seamless from start to finish

Seamless from start to finish. Amanda was a great help and responded quickly. Thanks for a great service!

27 juli 2023
Logo Firstpoint Logistics

Antwoord van Firstpoint Logistics

Thank you for your review, we are glad you are happy with our service and look forward to working with you again in the near future.

Beoordeeld met 5 van de 5 sterren

Excellent team at Firstpoint Logistics

Excellent team at Firstpoint Logistics, very helpful and professional. We have been using Firstpoint for years and I can't fault them. They are quick to respond to our request and provide best solutions even at short notice. They manage all our international dedicated deliveries for our premium clients . Excellent service provided at all times and there is always someone there to help even outside of work hours. I will like to say a big thank you to the team for all their support most especially Dan .

26 juli 2023
Review zonder uitnodiging
Logo Firstpoint Logistics

Antwoord van Firstpoint Logistics

Thank you so much for such a lovely review Steven, i will be sure to pass this on to the team.

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