Avoid Martin West Creations / FitMyBedroom.com
I had wardrobes fitted by Martin West Creations (FitMyBedroom.com) in November 2024, and nearly eight months later, I’m still chasing them to resolve major defects. Despite countless emails and assurances, the issues remain unresolved.
Problems included:
Vinyl scraping off corners of doors
Handle-less doors too shallow to grip properly
Scratches on door interiors
Gaps in panels and unsealed frames
Installation done improperly on thick carpet underlay
Missing access hatches for sockets
Their internal delays, failed supplier changes, and long periods of radio silence made the process extremely frustrating. At several points I had to prompt them just to get a basic update, often receiving vague apologies but no action. Promised replacements never materialised.
If you’re looking for high-quality workmanship and reliable service, look elsewhere. This company has wasted months of my time and I’m now exploring legal action just to get what I paid for.