As I have yet to receive conformation regard my exercise bike, I got to talk to Amy on the phone, who very professionally, and patiently, reassured me regard the delivery and assembly by the company... Toon meer
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I had the pleasure of being dealt with by the wonderful Erin. She went out of her way to give me the most excellent customer service and liaised with her delivery department to make sure it would arr... Toon meer
Bedrijf heeft geantwoord
A great place to shop for my at home gym needs, lots of options in store to try out and friendly people on hand ready to answer all my questions (I had a few :)) Would highly recommend xx
Bedrijf heeft geantwoord
Simon, the Manager at the chessington store, along with Lewis were brilliant. Lots of info and advice and answering questions. No hard sell, just great customer service. I bought a excercise bike. Tha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Fitshop UK
Geschreven door het bedrijf
WE LIVE FITNESS
At Fitshop we live fitness, which is why we have made it our mission to promote the benefits of health, fitness and wellbeing to everyone. Whether you are a beginner or an elite level athlete, we have equipment that can help you achieve your goals.
As the largest fitness equipment retailer in Europe and with over 40 years of experience, we offer an incredible variety of solutions for every workout space. Boasting over 80 premier fitness equipment brands, our commitment to excellence in both product range and service has positioned us as the undisputed leader in home fitness throughout Europe.
Don't know where to start? Why not visit one of our 10 UK stores nationwide or speak to our team of fitness experts on 0141 737 2250 who are always happy to offer advice on product selection.
Contactgegevens
3 Rutherglen Links, G73 1DF, Glasgow, Verenigd Koninkrijk
- 0141 737 2249
- feedback@fitshop.co.uk
- fitshop.co.uk
4,6
Uitstekend
12K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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I bought a bike 3 months ago and it was…
I bought a bike 3 months ago and it was faulty and it still hasn't been repaired to a working condition. The customer service has been so bad the whole company should be flushed down the toilet.
1 september 2026
Review zonder uitnodiging
Fast service and very helpful when I…
Fast service and very helpful when I couldn't get what I was looking for. Great service would recommend
1 september 2026
Review zonder uitnodiging
ORDER :WK 1390270- Ginni-
As I have yet to receive conformation regard my exercise bike, I got to talk to Amy on the phone, who very professionally, and patiently, reassured me regard the delivery and assembly by the company, GYM DOCTORS 365.
Thank you Amy.
Einat Wright. Order : WK1390270
1 september 2026
Review zonder uitnodiging
Simon and Garth welcomed us warmly and…
Simon and Garth welcomed us warmly and were patient with our many questions and indecisions. Ultimately a very pleasant shopping experience! Well done!!
1 september 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
A great place to shop
A great place to shop for my at home gym needs, lots of options in store to try out and friendly people on hand ready to answer all my questions (I had a few :)) Would highly recommend xx
31 augustus 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
We had a very helpful and informative visit
We had a very helpful and informative visit to FitShop thanks to Zen, discussed all of the options without any sales pressure and intend to finalise our purchase once the time is right. Well worth paying a visit and getting the personal guidance rather than just going online.
31 augustus 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Excellent customer service
Excellent customer service. Friendly and professional staff who know what they are talking about. Passionate about helping me achieve goals. Will always shop here
31 augustus 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Simon was fantastic xx
31 augustus 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great service from the guys at the…
Great service from the guys at the Chessington branch
31 augustus 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Really great service!
31 augustus 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great service from Simon would…
Great service from Simon would recommend thank you
31 augustus 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Kane & Phil were Very Helpful
Kane & Phil were amazing helping me find a new rower! 10/10! 👏
31 augustus 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Turned up very quickly
Turned up very quickly. Easy to put together, son loves it, very sturdy, 6ft height, looks well made, can give it a good hiding and it doesn’t punch back
31 augustus 2026
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
substantial and good size for a living room
the product was at a competive price. well built and the tower not too high - could fit under a window in the sitting room. moreover the dilivery time was good- sooner than expected.
31 augustus 2026
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Superb
Easy ordering on website as products well described. Quick delivery and on time. Superb.
31 augustus 2026
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Outstanding customer service
I needed help with the purchase of a suitable new treadmill to replace the previous one which I had bought from this same shop many years ago, and with which I had been delighted. Phil was very knowledgeable and took a lot of time to give me great advice and information to help me to choose the new one best suited to my needs. It was great to be able to make this important and expensive purchase with Phil's excellent support in a shop with physical treadmills to view and try out rather than online. With the excellent customer service I was delighted to buy my new treadmill from this outstanding company once again.
28 augustus 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
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