We’ve visited the Fitshop in Birstall a few times over the past week. Leon, Dale and another team member have been nothing but very accommodating and knowledgable in helping us decide on the machine t... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Had great service from Phil who went to extra lengths to help me make this purchase. Everything went very smoothly and just waiting for my delivery this coming Wednesday. Well done Phil for a credit t... Toon meer
I was interested in seeing the Nordictrack x24 . Phil talked me through the bike and its functions making it really easy to understand. He answered all my questions and gave great customer service thr... Toon meer
Bedrijf heeft geantwoord
Excellent service from Fitshop Birmingham. Special thanks to Phoebe. I've been looking for a belt squat for some time and was given a great offer. Super fast delivery. Haven't had a chance to put it t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Fitshop UK
Geschreven door het bedrijf
WE LIVE FITNESS
At Fitshop we live fitness, which is why we have made it our mission to promote the benefits of health, fitness and wellbeing to everyone. Whether you are a beginner or an elite level athlete, we have equipment that can help you achieve your goals.
As the largest fitness equipment retailer in Europe and with over 40 years of experience, we offer an incredible variety of solutions for every workout space. Boasting over 80 premier fitness equipment brands, our commitment to excellence in both product range and service has positioned us as the undisputed leader in home fitness throughout Europe.
Don't know where to start? Why not visit one of our 10 UK stores nationwide or speak to our team of fitness experts on 0141 737 2250 who are always happy to offer advice on product selection.
Contactgegevens
3 Rutherglen Links, G73 1DF, Glasgow, Verenigd Koninkrijk
- 0141 737 2249
- feedback@fitshop.co.uk
- fitshop.co.uk
4,6
Uitstekend
12K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 89% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Had great service from Phil who went to…
Had great service from Phil who went to extra lengths to help me make this purchase. Everything went very smoothly and just waiting for my delivery this coming Wednesday. Well done Phil for a credit to your organisation 👍
29 juli 2026
Review zonder uitnodiging
Max great service as always very…
Max great service as always very reliable shop
31 juli 2026
Review zonder uitnodiging
Great friendly service
Great friendly service - good range of equipment, sensible prices 👍🏼
31 juli 2026
Review zonder uitnodiging
Popped in today to purchase a kettle…
Popped in today to purchase a kettle bell set. Was assisted by Garth, great colleague 10/10 for service highly recommended coming here, I will be back!
31 juli 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great staff
30 juli 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Still no refund – 4 weeks and counting
I bought a Taurus IC70 exercise bike which arrived faulty. Getting Fitshop to actually deal with it took three separate chase-ups before they agreed to a collection and refund, only after I formally exercised my short-term right to reject under the Consumer Rights Act 2015.
That should have been the end of it, but it's been the start of a much longer ordeal. Since the bike was collected, I've had to chase multiple times just to get any update. It is now 5 weeks since delivery and nearly 3 weeks of chasing since collection, and I still have not received my refund.
A faulty product can happen to anyone, but a company should be able to process a straightforward refund without this level of chasing and silence. Based on this experience, I'd think twice before ordering from Fitshop, particularly if you might need to return something.
30 juli 2026
Review zonder uitnodiging
Excellent help in store from Zen
Excellent help in store from Zen. Will be back for more.
30 juli 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great service
The team were very friendly on entering the shop. Luke was really helpful in choosing some gloves especially as I am a beginner and not sure what I was looking for. Thanks for a great service!
30 juli 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Very welcoming and nice staff members
Very welcoming and nice staff members, I’ve been helped by Max, that was attentive and helpful
I would definitely come back when I need to purchase anything else
30 juli 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great store and team
We’ve visited the Fitshop in Birstall a few times over the past week. Leon, Dale and another team member have been nothing but very accommodating and knowledgable in helping us decide on the machine to get. This definitely won’t be our last purchase with them
25 juli 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great helpful advice
Great helpful advice. Tried the parts prior to purchasing which was ideal for making the right choice.
26 juli 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great service Phil ⭐️
I was interested in seeing the Nordictrack x24 . Phil talked me through the bike and its functions making it really easy to understand. He answered all my questions and gave great customer service throughout. This is the 2nd piece of gym equipment I’ve bought from them. Very happy 😁
22 juli 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Really great advice from Garth and Max
Really great advice from Garth and Max. Extremely helpful and informative
29 juli 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Fantastic customer service from Callum
Fantastic customer service from Callum.
Great experience and excellent product (at the cheapest price that I could find online).
20 juli 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Kane was very helpful and had the best…
Kane was very helpful and had the best advice!!
29 juli 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great customer service
Great customer service, found what I needed very quickly, Phil was very helpful.
29 juli 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Excellent customer service and quick to…
Excellent customer service and quick to find the desired product, highly recommended. Luke and Phillip were fantastic.
29 juli 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great service from Dale the store.
Great service from Dale the store.
Very helpful and knowledgeable.
29 juli 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great advice and assistance from Zen
Great advice and assistance from Zen
29 juli 2026
Review zonder uitnodiging
Antwoord van Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.