Very please with my experience. I recently had work done as part of an insurance claim. The car was collected and dropped off at my convenience and Daniel Brett kept me fully informed all the wa... Toon meer
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Lees wat reviewers zeggen
I dislodged a corner of my cars front bumper having caught it on the edge of a fence post whilst reversing on my drive. I visited Fix Auto in Chessington to get an idea other than cost of repair. I... Toon meer
Bedrijf heeft geantwoord
Great communication. Excellent customer service. Collected and returned my car and gave me use of a lovely courtesy car in the meantime. Repairs completed quicker that anticipated, my car looks... Toon meer
Bedrijf heeft geantwoord
Timely pick up and delivery of car but with a month’s wait for an agreed date for the work to begin, the parts could have been ordered ahead of the car getting to the venue for the work to begin. The... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Fix Auto UK - Fix Auto Chessington
Geschreven door het bedrijf
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Geschreven door het bedrijf
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contactgegevens
Techview House, Cox Lane, KT9 1SG, Chessington, Surrey, Verenigd Koninkrijk
- 0208 3918700
4,7
Uitstekend
319 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very efficient service and I was kept…
Very efficient service and I was kept fully informed and up to date with progress of repair.
Molly was an absolute credit to the company.
17 september 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Chessington
Thank you Mr. Barker
We appreciate you taking the time to leave us a review. It's great to know that you were impressed! Molly is doing fantastically well and i will be sure she sees your review
Rachel, Fix Auto Chessington
Great Service & Work
Great, seamless service and repairs have come out amazing. There was weekly text message updates which were very helpful and they arranged collection and delivery of our vehicle which helped us a lot given the nature of our business. Would highly recommend.
9 september 2025
Antwoord van Fix Auto UK - Fix Auto Chessington
Thank you Davina,
We appreciate your positive feedback and 5-star rating! We're so glad to hear that you were pleased with our service and the quality of the repairs. It's great to know the updates and vehicle arrangements were helpful.
Fix Auto Chessington
Excellent.....just a big thank you for…
Excellent.....just a big thank you for the outstanding service , you provided. Keeping me informed and updated on the niggly little things from day 1 to the day the car was delivered. Thank you to the whole team.
12 september 2025
Antwoord van Fix Auto UK - Fix Auto Chessington
Thank you Ms. Fernandes
what a great review, we are delighted you are happy with the service from the whole team
regards
Rachel @ Fix Auto Chessington
Response to needs and queries
Response to needs and queries
Personal service
Friendly and helpful employees
4 september 2025
Antwoord van Fix Auto UK - Fix Auto Chessington
Thank you Mr. Vagg
we really appreciate you taking time to leave us a review!
Fix Auto Chessington
Very friendly and efficient service
Very friendly and efficient service, excellent communications and a great repair job. I couldn't fault the service in anyway..
11 september 2025
Antwoord van Fix Auto UK - Fix Auto Chessington
Thank you for your great review. We are glad you everything seems to have met expectations, especially our staff's friendliness !
Fix Auto Chessington
Very happy with the repairs carried…
Very happy with the repairs carried out. Good communication and updates throughout. Would recommend and use again.
3 september 2025
Antwoord van Fix Auto UK - Fix Auto Chessington
Thank you for your review Mr. Sexton,
We're happy to hear that you were satisfied with the repairs and our communication. Thank you for recommending us; we appreciate your positive feedback!
Fix Auto Chessington
It took 3 weeks for a small repair
No courtesy car available unless I had waited longer to book the car in. Thinking it would only be a few days for a small repair, I consented. But I was without a car for 3 weeks (21 days) until I received my car back. This was really difficult to manage visits, hospital appointments, dentist, collecting prescriptions, blood tests , eye test etc. The repair was good and the car clean however.
1 september 2025
Antwoord van Fix Auto UK - Fix Auto Chessington
Good Morning
thank you for your review, I can see that we after you declined the courtesy car for booking in and when you dropped off your car you enquired about a courtesy car and the staff explained that we have to pre book cars to customers, they offered to arrange one once they had one spare but the date of availability was not suitable. We do advise all customers repairs are on average 7-10 working days with a lot of suppliers having parts delays and any unforeseen delays. I am sorry you had an inconvenience, we would always recommended if you have important appointments to attend, to book in with a replacement vehicle.
Kind Regards
Fix Auto Chessington
Repairs to Car after Head on Collision
I was involved in a head on collision resulting in significant damage to my vehicle. I arranged for the car to be delivered to Fix Auto, Chessington for it to be repaired. The service was brilliant from start to finish! The team were friendly, honest, and kept me updated throughout the repair. They explained everything clearly and the work was done to a really high standard. The car repair was perfect now and the turnaround time was quicker than expected. I’m really impressed and wouldn’t hesitate to recommend Fix Auto, Chessington.
28 augustus 2025
Antwoord van Fix Auto UK - Fix Auto Chessington
Thank you for your lovely kind words Mr. Reid - i have sent over to the team including Anthony who worked on your vehicle. You were patient towards the end with those few niggles but we got there and are delighted you are happy.
Regards Rachel and Arnie Fix Auto Chessington
Exceptional
I recently had the pleasure of working with Fix Auto Chessington following a repair on my car, and I couldn’t be happier with the experience I received. From the very first point of contact through to delivery, their service was truly exceptional and
The repaired areas looked as good as new.
Also Courtesy cars, vehicle delivery, and detailed vehicle cleaning—a touch that doesn’t go unnoticed.
22 augustus 2025
Antwoord van Fix Auto UK - Fix Auto Chessington
Thank you Mr. Fernandes,
What a lovely review! we are so happy that everything went well and you were happy with all aspects of the process. Although we hope you will be fortunate enough not to need our services again, if you do, you know where we are!
Fix Auto Chessington
Friendly and super professional service…
Friendly and super professional service from start to finish. Great comms too! Highly recommended.
20 augustus 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Chessington
Thank you for taking the time to leave your great review! We really appreciate your kind words
Fix Auto Chessington
Communication and Skill 5 Star
Communication excellent from start to finish. I couldn’t quite believe the repair job they did on my front bumper. It was as if the accident had never happened, just looked brand new. Fabulous, thank you.
15 augustus 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Chessington
Thank you Ms. Maynard,
What a lovely review! we are so happy that you had a great experience. I will pass on your kind words to the team. Thank you for time in leaving the review.
Fix Auto Chessington
Antwoord van Fix Auto UK - Fix Auto Chessington
Thank you Nadia ,
We appreciate you taking the time to leave positive feedback regarding our service and repairs; it is always appreciated.
Fix Auto Chessington
Antwoord van Fix Auto UK - Fix Auto Chessington
Iordache,
We appreciate your positive feedback and the five-star rating! We are happy to hear that you were pleased with our service.
Fix Auto Chessington
Helpful service team
The service provided was wonderful throughout. Staff were supportive and informative.
*Still awaiting a message about one aspect which was discussed post service.
7 augustus 2025
Antwoord van Fix Auto UK - Fix Auto Chessington
Hi JP,
We're happy to hear that our staff were supportive and informative! We apologise for the delay regarding the message you're awaiting and will look into it right away. Thanks for the feedback.
Fix Auto UK
Friendly, straightforward and high quality work
Fix Auto took our car in for repairs, having being selected by our insurers. From collection through to delivery, the team were friendly and courteous, and kept us informed of progress throughout. And they did an excellent job of the repair itself. Very pleased.
28 juli 2025
Antwoord van Fix Auto UK - Fix Auto Chessington
Thank you for your review Mr. Young
We're happy to hear that our team provided friendly, courteous service and kept you informed throughout the repair process. We're glad you're pleased with the quality of the work. Thank you for your positive feedback!
Fix Auto Chessington
Excellent service, from start to finish
Such helpful, friendly, informative staff, made dealing with this company an absolute pleasure.
You get to speak to real people on the phone ,very promptly, these days a real bonus.
My car was delivered back to me, looking as great as it was before I smashed it up !
2 juli 2025
Antwoord van Fix Auto UK - Fix Auto Chessington
Thank you fir your fantastic review Ms. Hughes. It's wonderful to know that our staff were so helpful and informative, and that you were pleased with the repair. Fix Auto Chessington
The people
All staff were cheery and engaged . Booking and collection was easy . The repair was great and completed well within time.
25 juli 2025
Antwoord van Fix Auto UK - Fix Auto Chessington
Thank you Graham
We appreciate you taking the time to leave us this fantastic review! We're so glad booking and collection were easy, and you were pleased with the repair. Fix Auto Chessington
Charming man who collected and returned…
Charming man who collected and returned my vehicle
24 juli 2025
Antwoord van Fix Auto UK - Fix Auto Chessington
Thank you for the lovely review Mrs. Conway, I will pass comments onto Dale our transport operative. Regards Fix Auto Chessington
Fix Auto - Stolen Car Repair
Sadly my car was stolen, once it was recovered it was brought to Fix Auto to be repaired. Fix Auto were professional and kind throughout my experience with them. Although the damage was extensive, they went out of their way to restore my car to it’s original condition as promptly as possible. The employees kept me updated at every stage and were transparent about any delays. Fix Auto were a pleasure to deal with and I’m grateful to all the team!
30 juli 2025
Antwoord van Fix Auto UK - Fix Auto Chessington
Thank for your lovely reviews Mr. Saker. We are very happy we managed to get you back on the road and thank you for your patience whilst waiting for back ordered parts. Fix Auto Chessington
Excellent Service
Fix Auto, Chessington, were recommended by my Kia dealer, for bodywork. I called, without prior appointment, to see about having a minor scratch on a door 'repaired'. A gentleman polished the scratch straight away, with pretty good results. That is excellent customer service, which has saved me a lot of money, and time. Can't ask for any better.
25 juli 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Chessington
Good Evening Mr. Tyrrell,
We appreciate you taking the time to share your positive experience regarding the quick and effective repair of the scratch on your car. We are glad we could save you time and money.
Fix Auto Chessington
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