Fix Auto UK - Fix Auto Edinburgh West Reviews 81

TrustScore 4.5 uit 5

4,7

Glendevon Court, Winchburgh, EH52 6PX Broxburn, West Lothian, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Brilliant work! Had my front bump repaired by them. I didn’t like the original boring design ( 2018 Mercedes C class), so suggested them to get the GT style aftermarket grille from eBay and the rest... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the moment they got my claim details to arranging pickup of my car and sorting a curtesy car and keeping me informed right through the repair process and then dropping my car off and taking the c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The reception staff and bodyshop experts were approachable and communicated well throughout what would otherwise have been a stressful period. There was a waiting time of 3 -4 weeks for a courtesy car... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Overall, very happy with the repairs to my car and I was happy with the service received at Fix Autos Edinburgh West. Only criticism is that I was not given a precise timeline as to when my repairs w... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autobedrijf/Garage
  2. Autoschadebedrijf
  3. Uitdeukservice
  4. Autoreparatie en -onderhoud
  5. Autoservice

Geschreven door het bedrijf

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Geschreven door het bedrijf

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contactgegevens

  • Glendevon Court, Winchburgh, EH52 6PX, Broxburn, West Lothian, Verenigd Koninkrijk

  • 01506 890724

4,7

Uitstekend

TrustScore 4.5 uit 5

81 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

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Beoordeeld met 5 van de 5 sterren

Fantastic experience from beginning to…

Fantastic experience from beginning to end

23 mei 2025
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Antwoord van Fix Auto UK - Fix Auto Edinburgh West

We are happy you had such a fantastic experience with us. Thank you for your positive feedback; it means a lot to our team and I will be sure to pass on your comments.

Best Regards
Michael.

Beoordeeld met 5 van de 5 sterren

Great from start to finish

Great from start to finish. Quick and efficient assessment of the car. Guided tour of the courtesy car and the finish on the job is brilliant. Thank you.!

14 mei 2025
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Antwoord van Fix Auto UK - Fix Auto Edinburgh West

Thank you for your kind words! We're delighted to hear you were happy with the assessment, courtesy car, and the quality of the repair. We strive to provide a positive experience for all our customers. I will be sure to pass on your kind words to the team.

Kind regards
Michael.

Beoordeeld met 5 van de 5 sterren

Reliable service garage…

Wasn't a long delay to have car repaired and job done well

28 april 2025
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Antwoord van Fix Auto UK - Fix Auto Edinburgh West

We appreciate your positive feedback and are glad to hear that you were satisfied with the service you received.

All the best.
Michael

Beoordeeld met 5 van de 5 sterren

Quick 10 working day turnaround

Stuart Roden Motors FixAuto were super efficient.
Car was picked up on 14/04/2025 and ready on 25/04/2025.

Courtesy car was a small city car (automatic) which is what I wanted due to driving an automatic myself.
Only down side was that I couldn’t take my dog in the car due to their policy and no dog stickers on the windscreen.
Customers should be notified of this when initially contacting to arrange a courtesy car.

Apart from that, I would highly recommend them.

Whole front bumper, sensors and number plate replacement.

13 april 2025
Review zonder uitnodiging
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Antwoord van Fix Auto UK - Fix Auto Edinburgh West

Thank you for your review and for highlighting your experience with our courtesy car policy. We appreciate your feedback and understand your disappointment about the restriction on pets. We strive to provide a convenient and comfortable experience for all our customers, and we will take your suggestion into consideration as we review our policies.

We are pleased to hear that you were satisfied with the overall efficiency of our service and the quality of the repairs. We are committed to providing excellent customer service and appreciate your positive feedback.

Regards
Michael.

Beoordeeld met 5 van de 5 sterren

I would recommend this company.

All employees were very helpful and informative in their dealings with me.

22 april 2025
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Antwoord van Fix Auto UK - Fix Auto Edinburgh West

Thank you for your kind words. We're so glad to hear that you found our employees helpful and informative. We strive to provide excellent customer service and appreciate your feedback.

Regards
Michael.

Beoordeeld met 4 van de 5 sterren

Good service second time i have had to…

Good service second time i have had to use the service. Only think I feel is my wish wippers sound like they have or the windscreen have paint on them

21 maart 2025
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Antwoord van Fix Auto UK - Fix Auto Edinburgh West

Hi Andrew,

I'm glad that you are happy with the repairs and service. If you want to pop in when you are passing, then I will get someone to clean your windscreen and make sure there is no overspray on this.

Regards
Michael.

Beoordeeld met 5 van de 5 sterren

Easy to work with

Dropped car off early with no issues and had to pick up late, again, no issues. Quality workmanship. Very helpful and friendly, highly recommend.

10 maart 2025
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Antwoord van Fix Auto UK - Fix Auto Edinburgh West

Thank you for your kind words! We are delighted to hear that you had a positive experience with us. We appreciate your feedback and are glad you found our team helpful and friendly. I will pass this onto the team.

Regards
Michael.

Beoordeeld met 5 van de 5 sterren

Great business

Very experienced and knowledgeable and end result is brilliant

6 maart 2025
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Antwoord van Fix Auto UK - Fix Auto Edinburgh West

We're so glad to hear that you were impressed with our expertise and the outcome of our work. Your positive feedback means a lot to us.

Regards
Michael.

Beoordeeld met 5 van de 5 sterren

Positive experience at a stressful time

The reception staff and bodyshop experts were approachable and communicated well throughout what would otherwise have been a stressful period. There was a waiting time of 3 -4 weeks for a courtesy car but this was explained at the outset and I was able to plan around this.

31 januari 2025
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Antwoord van Fix Auto UK - Fix Auto Edinburgh West

We appreciate your kind words and are glad to hear you had a positive experience. We strive to provide our customers with excellent service and communication, and we're pleased to know that our team met your expectations. We understand that dealing with car repairs can be stressful, and we're happy to hear that our staff made the process as smooth as possible for you.

Regards
Michael.

Beoordeeld met 5 van de 5 sterren

The team were very friendly but…

The team were very friendly but professional. They kept me up to date with progress and confirmed everything that was arranged.

24 februari 2025
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Antwoord van Fix Auto UK - Fix Auto Edinburgh West

Hi Kenny,

We are glad that you were happy with the service and repairs to your car. Many thanks for the 5 star review. I will pass this onto the team.

Regards
Michael.

Beoordeeld met 5 van de 5 sterren

Excellent repair

5 star experience for repair…fixed within a few days
Shortage of courtesy car was only downside

10 februari 2025
Logo Fix Auto UK - Fix Auto Edinburgh West

Antwoord van Fix Auto UK - Fix Auto Edinburgh West

We appreciate you highlighting the positive experience with your repair. We understand the inconvenience of a shortage of courtesy cars and will strive to improve this aspect of our service. Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Fix Auto UK - Fix Auto Edinburgh West

Hi Alison,

Thanks for leaving a 5 star review. I am glad that you were happy with the repairs and will pass this onto the team.

Kind regards
Michael.

Beoordeeld met 5 van de 5 sterren

Quick at contacting to fix the problem.

Quick at contacting to fix the problem.
Good communication.
Quick at fixing the issue also.

23 januari 2025
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Antwoord van Fix Auto UK - Fix Auto Edinburgh West

We appreciate your kind words and are glad to hear that you had a positive experience. We strive to provide excellent customer service and are happy that our efforts met your expectations.

Beoordeeld met 4 van de 5 sterren

Hit & Run Repairs

Overall, very happy with the repairs to my car and I was happy with the service received at Fix Autos Edinburgh West. Only criticism is that I was not given a precise timeline as to when my repairs would be completed. However, it was during the Christmas & New Year period so I can understand it is a difficult time of year to give accurate time scales of repairs.

20 januari 2025
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Antwoord van Fix Auto UK - Fix Auto Edinburgh West

Hi Mr Jarvis,

Thanks for taking the time to leave us a review. I am glad that you were happy with the quality of your repairs and the service provided by our front of house.

I fully take on board, your comments about the length of time the repairs took and we probably should have given you more updates on the progress of the repairs. I know that this was over the festive period when we were closed but we still could have done better.

We will take this onboard and try to improve on this in the future.

If we can be of any further assistance in the future, then please don't hesitate to get in tough.

Many thanks
Michael Kinnell.

Beoordeeld met 2 van de 5 sterren

Repairs to my car was ok but the doors…

Repairs to my car was ok but the doors aren’t correctly aligned and my bonnet has chips out of the paint work that wasn’t on the car prior to it going away

7 januari 2025
Logo Fix Auto UK - Fix Auto Edinburgh West

Antwoord van Fix Auto UK - Fix Auto Edinburgh West

Hi Mr Buglass,

Sorry to hear that you have concerns with the repairs carried out on your vehicle.

If you wish to bring the vehicle in then we can have a look at the alignment of your doors and any chips can be looked at against our estimate images.

Please let us know when would suit to look at your vehicle.

Regards
Michael.

Beoordeeld met 5 van de 5 sterren

Repair L200

The repair carried out was excellent you couldn't tell it had been damaged. The staff were very knowledgeable, friendly and helpful.

23 december 2024
Logo Fix Auto UK - Fix Auto Edinburgh West

Antwoord van Fix Auto UK - Fix Auto Edinburgh West

Hi Mr Forsyth,

I am glad to hear that you were happy with both the repairs and the service by our team.

Many thanks for your 5 star review.

Kind regards
Michael K.

Beoordeeld met 5 van de 5 sterren

Brilliant work

Brilliant work!
Had my front bump repaired by them. I didn’t like the original boring design ( 2018 Mercedes C class), so suggested them to get the GT style aftermarket grille from eBay and the rest from Mercedes. Yes they did exactly what I wanted, and final price was very reasonable ( even insurance covered the most). Timing wise they completed everything earlier than I expected so I can get the MOT soon - what a save before the Christmas chaos! Both Picking up and dropping off like timed. Very nice people and well done!

17 december 2024
Logo Fix Auto UK - Fix Auto Edinburgh West

Antwoord van Fix Auto UK - Fix Auto Edinburgh West

Hi Mr Wu,

We are glad to here that you were happy with our service and repairs.

Many thanks for your 5 star review.

Michael.

Beoordeeld met 5 van de 5 sterren

Great Job

I thought the speed and service from Rodden Motors was exceptional. They repaired our car to a superb standard while we were on holiday. Car was returned to us with a full valet. Great service and set up. Many thanks. Kev

17 september 2024
Review zonder uitnodiging
Logo Fix Auto UK - Fix Auto Edinburgh West

Antwoord van Fix Auto UK - Fix Auto Edinburgh West

Hi Mr Brown,

Thanks very much for your kind words and 5 star review. I will pass these on to the team. They are very much appreciated.

Kind regards
Michael K

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