⁹Insurance job thanks to the myopic driver who reversed into my rear passenger door. My insurers got on to Fix Auto the same day and they rang me that afternoon and arranged an assessment.... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1B Rospeath Industrial Estate, Rospeath Lane, TR20 8DU Penzance, Cornwall, GB
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Lees wat reviewers zeggen
I contacted the Penzance branch local to me, took the car in to show them the damage and received a quote from Mark the next morning, as promised. My car was booked in promptly after I accepted... Toon meer
Bedrijf heeft geantwoord
Communication from Joel was exceptional from the day it was booked I until the day it was completed. He kept me informed of what was happening as the car needed to attend the main dealer. This was b... Toon meer
Bedrijf heeft geantwoord
Arranged through my insurance company. Fast efficient and excellent communication throughout the repair. Had extra work done in addition to the insurance job which was twice the price of other loc... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Fix Auto UK - Fix Auto Penzance
Geschreven door het bedrijf
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Geschreven door het bedrijf
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contactgegevens
Unit 1B Rospeath Industrial Estate, Rospeath Lane, TR20 8DU, Penzance, Cornwall, Verenigd Koninkrijk
- 01736 741004
4,9
Uitstekend
415 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
car came back looking great thanks
13 januari 2026
Antwoord van Fix Auto UK - Fix Auto Penzance
glennie mckinoley,
We're so glad the car's appearance met your expectations. Thank you for your positive feedback; it means a lot to us.
Joel Cameron, Fix Auto Pz
Everybody was extremely friendly and…
Everybody was extremely friendly and very informative.
My car had been valeted very well when I picked it up which was very good.
Generally I am really impressed with the service I received from Fix Autos and will recommend them to others.
16 januari 2026
Antwoord van Fix Auto UK - Fix Auto Penzance
CAROL HINDS,
We appreciate you taking the time to leave us such a great review! We're so glad to hear that you found our team friendly and informative and were impressed with the valet service. We value your recommendation!
Joel Cameron, Fix Auto Pz
Absolutely brilliant service from Fix…
Absolutely brilliant service from Fix Auto Penzance in Cornwall! My van was repaired through an insurance claim, and the team went above and beyond. They replaced the chassis section, driver’s door, a wing, and even the whole bumper, so that everything looks like new.
The staff were incredibly friendly, helpful, and patient, always happy to answer questions and make the process easy. They even helped with a minor extra repair in a cost-effective way, showing real care for their customers. My van was ready in under two weeks, returned spotless, and the courtesy car they provided was excellent—comfortable, reliable, and made everything so convenient while my van was being fixed.
They had also gone out of their way before Christmas, giving me a temporary fix so the van could stay on the road for my holiday trip—an extra touch that really showed how thoughtful and customer-focused they are.
Professional, skilled, and genuinely caring—this team truly deserves top marks. Amazing job - thank you so much. Highly recommend!
15 januari 2026
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
Lara,
We're happy to hear that you had such a positive experience with our services. It's great to know that we could get your van looking like new again and that our team was helpful and accommodating. We appreciate your recommendation!
Joel Cameron, Fix Auto Pz
First class service,car was immaculate.
14 januari 2026
Antwoord van Fix Auto UK - Fix Auto Penzance
MR CIB LELLO PLANT HIRE LTD,
We're happy to hear that you enjoyed your experience! Thank you for your positive feedback; we appreciate it.
Joel Cameron, Fix Auto Pz
Fixauto is a brilliant bodywork place…
Fixauto is a brilliant bodywork place for doing your car and couldn't do more for you. Tks Spencer Dobson
6 januari 2026
Antwoord van Fix Auto UK - Fix Auto Penzance
Mr D Spencer,
We are so happy to hear about your brilliant experience with us. Thank you for your kind words!
Joel Cameron, Fix Auto UK
Professional service and very nice job
Professional service and very nice job. Car returned cleaned and polished, courtesy car adequate and job done quickly despite Storm Goretti.
13 januari 2026
Antwoord van Fix Auto UK - Fix Auto Penzance
steve cox,
We appreciate you taking the time to leave us this fantastic review! We're so glad to hear you received professional service, and that your car was returned cleaned and polished.
It has certainly been a challenging few days, your feed back is much appreciated!
Joel Cameron, Fix Auto Pz
Fix Auto Penzance The staff were very friendly and made…
The staff were very friendly and made the whole process easy.
I had a front side panel replaced after I had dented it.
It looked excellent when I picked it up and was very shiny after a wash and ahoover. Very happy.
19 november 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
Miss P Holmes,
We're happy to hear that our staff made the process easy for you. It's great to know you were pleased with the front side panel replacement and the vehicle's appearance. Thank you for your positive feedback!
Joel Cameron, Fix Auto Pz
Very good service
19 december 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
Thank you for taking the time to leave us a review.
Courteous professional service
Courteous professional service, once parts were in I was given an appointment for the work to be done and it was completed in a day, they even cleaned my carpets.
18 december 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
Mr Christopher Harrison,
We're glad you enjoyed your experience! We appreciate you mentioning our team's professionalism and the service provided. Thank you for your positive feedback!
Joel Cameron, Fix Auto Pz
Amazing …
Amazing staff very friendly and nothing too much trouble . The work carried out was the best my car was like new . It was even cleaned inside and out to the highest standard . Very quick from start to finish . Thank you 😊
12 december 2025
Antwoord van Fix Auto UK - Fix Auto Penzance
We appreciate you taking the time to leave us such a wonderful review! We are so pleased to hear that our team was friendly and helpful and that you were happy with the work and cleanliness of your car.
Joel Cameron, Fix Auto Pz
Antwoord van Fix Auto UK - Fix Auto Penzance
We appreciate you taking the time to leave us a review. We are so glad to hear you found our service excellent and our team friendly!
Joel Cameron, Fix Auto Pz
Antwoord van Fix Auto UK - Fix Auto Penzance
We're happy to hear that you were well-informed and that your repairs were completed quickly. Thank you for your positive feedback!
Joel Cameron, Fix Auto Pz
Great service, great result!
Fix Auto recently performed a repair on my Mazda CX5. Although selected by my insurer, I couldn't be happier with the outcome. The repair was to a fairly extensive area of largely superficial damage covering my offside rear door, offside rear wheel arch panel, the wheel arch itself and the alloy and tyre. Not only is the work excellent, the staff have been extremely welcoming and helpful, keeping me informed throughout the process. Picking up and delivering my car to suit my working arrangements was seamless and the entire repair was completed in about a week. It's great to have my car back home, looking great!
28 november 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
We're happy to hear that you were pleased with the repair work on your Mazda CX5. We appreciate your positive feedback regarding our team's welcoming service and communication throughout the repair process. We are glad the pick-up and delivery worked well for you, and that the repairs were completed quickly.
Joel Cameron, Fix Auto Pz
My windscreen is dirty and is difficult…
My windscreen is dirty and is difficult to clean tried glass cleaner but still having trouble
14 november 2025
Antwoord van Fix Auto UK - Fix Auto Penzance
Hi Mr Cock, thank you for taking the time to leave us a review. If you would like to call us on Monday we can arrange cleaning your windscreen.
Many thanks
Joel Cameron, Fix Auto UK
Disappointing
The company had my car for more than a week for what I perceived as a relatively minor repair. Plus I asked them to quote for a new wing mirror that wasn’t included in the job. They quoted me £800. However, when I asked my local garage for a quote they pointed out the mirror was modular and only two parts needed replacing, at a cost if £200.
5 november 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
Thank you for your feedback. We appreciate you taking the time to share your experience and are sorry that the repair process felt longer than you expected.
In this case, the damage to your vehicle involved repairs to the complete side, which required a significant amount of work. The total repair time was 6 working days and, based on the labour hours involved, the work was completed more quickly and efficiently than the industry average. We understand, however, that being without your vehicle for this period is inconvenient and we regret any frustration this caused.
We also apologise for any confusion regarding the quotation for your wing mirror. Our quote was based on the cost of a complete mirror unit, as supplied by the vehicle manufacturer. Of the £800 quoted, £56.00 was for labour, with the remaining balance reflecting the manufacturer’s price for the part itself. We understand that alternative repair options may be available elsewhere and respect your decision to choose the solution that best suited you.
We genuinely appreciate your feedback as it helps us review and improve our service. Should you wish to discuss your repair further, please do not hesitate to contact us directly.
Kind regards,
Joel Cameron
Fix Auto Pz
Excellent service
Excellent service. Lovely staff. Work completed very quickly &the final result was amazing. Car looks as good as new. 🌟
19 november 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
We're glad you enjoyed your experience! It's wonderful to hear that our staff provided excellent service and that you're amazed by the quick turnaround and final results.
Joel Cameron, Fix Auto Pz
Antwoord van Fix Auto UK - Fix Auto Penzance
We are so happy our work met your expectations. Thank you for your positive feedback; it means a lot to us.
Joel Cameron, Fix Auto Pz
Excellent
Good communication, car collected and delivered back to me. More importantly though repair was excellent. Would certainly recommend.
30 oktober 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
IAN LEWIS,
We're so glad the communication and collection/delivery service were helpful, and that you were pleased with the repair. Thank you for your recommendation!
Fix Auto Pz
The service is second to none
The service is second to none. The whole process was a pleasure to be part of and the end result was absolutely amazing. A great experience and very polite customer service too! I will definitely be using them again if I need repairs on my car. Fantastic company.
29 oktober 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
Jon Pengelly,
We appreciate your positive feedback and are so glad the entire process was a pleasure for you. It's great to hear you were happy with our customer service and the result. Thank you!
Fix Auto Pz
Great service from lovely people
I'm sure there will be plenty of reviews here praising this team's efficiency, professionalism and superb service, because all those things are true. But I'd also like to pur on record my appreciation of their kindness, understanding and patience.
16 oktober 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
Kathy Brooke,
We appreciate you taking the time to share your kind words. We're happy to hear that our efficiency and service stood out, and we truly value your recognition of our team's kindness and patience.
Fix Auto Pz
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