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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent repair of my Fitbit Sense 2 screen. Looks like new. Only criticism would be length of time to send and receive with Royal Mail 48hr tracking. More like 72 hrs. Another option would be good.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

My wife's Versa 3 watch is working again after she dropped it; all it needed was a new screen. Turnaround would have been quick and deserved 5 stars but the carrier let them down and made it almost a... Toon meer

Beoordeeld met 5 van de 5 sterren

Delighted that Fix Fitbits exists, rather than have to throw broken items away. My Fitbit Sense 2 suffered a smashed screen when it was dropped on a tile floor and Fix Fitbit expertly fitted a replac... Toon meer

Beoordeeld met 5 van de 5 sterren

I checked the reviews before sending off my FitBit for you never can tell about a company's service. The numerous 5 star ratings were absolutely right, I sent my FitBit on Tuesday and received it bac... Toon meer

Bedrijfsgegevens

  1. Elektronica reparatieservice
  2. Elektronicawinkel

Geschreven door het bedrijf

Don't want to spend big for a brand new tracker or smartwatch? Pay a fraction of the price for a repair! You don't need to fork out for a new tracker or smartwatch when you can have your broken existing Fitbit serviced by us for a lesser cost. We at FixFitbits are here to help you to get back into your wellness routine as quick as possible.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

114 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent repair of my Fitbit Sense 2…

Excellent repair of my Fitbit Sense 2 screen. Looks like new.
Only criticism would be length of time to send and receive with Royal Mail 48hr tracking. More like 72 hrs. Another option would be good.

8 mei 2026
Review zonder uitnodiging
Logo Fix Fitbits

Antwoord van Fix Fitbits

Hi Alison.

Thanks for your kind review! Just to let you know, in case you ever need us again in the future, we do have an option for Tracked 24 postage when ordering your repair!

Kind regards

Beoordeeld met 1 van de 5 sterren

Absolute rip off not the genuine…

Absolute rip off not the genuine arrival,never ever again ..

7 mei 2026
Review zonder uitnodiging
Logo Fix Fitbits

Antwoord van Fix Fitbits

Hi Peter.

If you have any issues with an order, please contact us via email and we'll address any concerns. Our email address is repairs@fixfitbits.co.uk.

Beoordeeld met 4 van de 5 sterren

My wife's Versa 3 watch is working…

My wife's Versa 3 watch is working again after she dropped it; all it needed was a new screen. Turnaround would have been quick and deserved 5 stars but the carrier let them down and made it almost a week overdue although that wouldnt stop me from using them again.

18 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Apprehensive about sending my versa 2…

Apprehensive about sending my versa 2 as I tried to find somewhere local to fix the cracked screen, so I ordered a repair. However I forgot to make sure that , one the alarm was not on, nor switching it off. But all was fine, and it was returned fixed within a week. Thank you for a good and swift service.

19 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Over the moon with my repair

Over the moon with my repair!
Arrived back today, charged it up and then back on my wrist!
Amazing repair on screen missed it soooo much.
Amazing service from start to finish cannot thankyou guys enough.
I will try and take more care now I have it restored to it's original condition.
Thanks again.

12 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A great find

A great find, a business that deals in Fitbit products. Really quick service. Good prices.

28 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very Efficient Service!

Delighted that Fix Fitbits exists, rather than have to throw broken items away. My Fitbit Sense 2 suffered a smashed screen when it was dropped on a tile floor and Fix Fitbit expertly fitted a replacement LCD screen. My Sense 2 Smart watch was repaired very quickly, returned well packaged within a week, and is now as good as new! Great service and fairly priced.

10 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service from "Fix Fitbits"

I was unsure about sending my fitbit off for repair but so glad I did! It was returned as good as new ( if not better!) within one week with a brand new face. Communication was superb throughout the process so 100% recommend this company!

5 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was apprehensive about sending my…

I was apprehensive about sending my Fitbit Sence away but was unable to find somewhere local to fix it
I have only had it couple of months and managed to crack the screen somehow
Received it back this morning (Saturday) after posting Monday morning so took less than a week
Good communication and looks great again
Thank you so much
100 recommend

15 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very disappointed with my experience

Very disappointed with my experience. My watch had a cracked in the bottom corner of the screen. It has been working fine for at least 3 months. I sent my perfectly working Versa 4 watch for a screen replacement only to be told that my watch can’t be repaired due to faulty motherboard. They returned my watched with the screen replaced with a second hand screen. They did refund my £48.00
Replacing the screen was a waste of time as the watch is completely useless.

7 oktober 2025
Review zonder uitnodiging
Logo Fix Fitbits

Antwoord van Fix Fitbits

Hi Zak.

Thanks for your review, although I am a bit disappointed by it.

Your watch didn't work for us when we received it, as we couldn't get it to turn on. Once we used a new screen, the watch powered on but crashed & rebooted every time. Unfortunately we only repair screen issues on your model of watch so this repair was beyond what we could do for you. We were very transparent with how the repair went & we refunded your entire fee, including postage, so we lost money from this order.

As your screen was cracked before the repair, we weren't able to refit your original screen back onto your device so we fitted a working, non cracked, second hand screen onto your watch. We thought you could then have the watch repaired by somebody elsewhere and you wouldn't be out of pocket from your experience with us.

Hopefully you're able to find somebody who can complete the necessary repair for you.

Beoordeeld met 5 van de 5 sterren

Fitbit screen repair

Sent 2 Fitbit charge 2’s off for screen repair as both had terrible cracks but work perfectly well.
Came back and look like new so I’m very happy and means don’t have to buy a 3rd!

26 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

sceptical

Although sceptical about sending my watch to London for repair, couldn’t fault the service. The watch was back and fully repaired within the week. Thank you

17 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service, great communication and speedy return of my Fitbit in great working order, thank you so much.

11 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service. Had a slight issue with my first order but this was resolved really quickly and professionally. Would definitely recommend.

7 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service. Needed a new screen for my Sense watch. Posted it on a Monday, got confirmation it could be repaired the next day. Screen replaced and took delivery on the Friday the same week. Looks like new.

8 augustus 2025
Review zonder uitnodiging

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