Fixpart Reviews 497

Easy to purchase and product arrived perfectly.

Delivered what I requested, promptly and without fuss!

I received the bulb I ordered in 2 weeks. It lasted 3 days and blew. I asked for a replacement or a refund but no reply. I emailed a reminder and my email was blocked. They charged me >€20 and my replacement cost me €4.60. I wont be back

Great service very good price ,excellent tracking , couldn’t fault it.

Fixpart are good enough in product offering
But poor at facilitating customer returns
A critical factor is their use of GLS for distribution and receipt
I have advised Fixpart that the website of GLS showing depots is highly inaccurate
In fact GLS know this but are happy to have sucker customers floundering ..visiting multiple depots or premises that no longer use GLS (which is not surprising)
But Fixpart you owe it to your customers to offer a service that does actually facilitate returns

Great, quick delivery and issue sorted

Product was good, but the customer service is terrible. I returned a product in January, I received an email confirming they had received the product and I would be refunded in 3 - 5 days, I still have not received this refund and also have had no response after sending two emails to follow up from this. Wouldn't order again.

Ordered from fixpart.ie on Monday, if I’m honest I thought my order would be with me within two days but it arrived on Friday. I assumed it was in Ireland but came from Germany. No big deal really as the part is perfect and the price was very reasonable. I would order from them in the future.

Part doesn't work

Easy site to navigate, good price, extremely fast delivery, would definitely buy from again

Web site easy to navigate - part arrived within a few days.

Excellent service, very clear diagrams list to help find the right part. Will defo be on my contact list when I am looking for a part again.

I ordered a part and paid for fast delivery which was described as 1 or 2 working days!!. I got a part after 4days .
Customer service to get an answer is 3 days or more so it’s not helpful at all when u need it . I sent few emails to ask where is my package? Why it late ? Got a late answer with a link to check a delivery process. They sent a package fast , yes but it’s not about sending it’s about delivery package on time as it supposed to be.
Very bad experience for me .
Not recommended

Excellent service great value for money

Was easily able to find the replacement part on their website with details of the appliance. Delivery was fast and items well packaged and protected. Recommended.

Great service. Quick delivery. Can not recommend enough. If I could give 10 stars I would. Thank you