Flair Espresso Reviews 

Abbey was fantastic and extremely helpful in a matter where the problem was completely caused by my mistake. If this was the customer support, I can only imagine how good the product will be. I'm looking forward to receiving it and having the most delicious espresso of my life.

Helpful responses that didn't feel templated in how to use the machine to make the best espresso, even though it was not a technical problem.

The Flair Espresso products and customer service area cut above the rest. Highly recommend them for an elevated espresso experience!

My Flair has been consistent and reliable in the few years I’ve had it, with daily use at work and travelling. Well made and simply designed, I’m confident that’s its a great investment that should outlast me, especially as after sales with Flair had been great.

Great coffee, great service, would recommend.

When I bought the coffee machine it was initially quite complicated to use and I wrote an email to customer support. I literally had a response within 10 minutes and I could email back and forth as I had various questions about the unit. Responses were quick professional and included videos showing me how to use the unit. I was extremely impressed by the support I received from Vergil and team. And with their help I pulled one of the best tasting espresso shots I've ever made so I know the machine works.

I would like to thank abbey for her fast and swift responses in assisting me to get my dear flair parts to fix!

The best coffee set up. Spend the money. It's worth it.

The flair 58 gives me perfect espresso every time. I get marzocco quality latte microfoam from the wizard steamer. It takes time to learn but you'll get 30 years at least out of these devices. They are well built and durable.

Flair’s customer service exceeded my expectations and because of Vergil my workflow was barely interrupted.

Thank you, kindly, Vergil.

I got the flare Neo and had one issue in the very beginning when it broke and then had it break again after about a year of use. Both times they gave me a replacement and made sure I was taken care of. They are great. Thank you Abby R for your support

I've been a Flair owner for a few years now and could not be happier with the experience. I have one at home and another at work. The machines are very well made, and make high quality espresso. They are also very easy to maintain. Add to that the options they offer. I think it would be hard for someone not to find a machine to their liking. In the rare instances that I've had issues, customer service responded quickly and took care of things without much back and forth. I'm very happy I chose Flair when I decided to go in the manual lever direction.

I gave up on a Breville Barista pro and went with the Flair 58 plus 2. Love it. I am in complete control of my shots. Learning all the time. Fantastic.

Customer service is second to none! Outstanding.

Contacted Flair about my wizard steamer not producing a lot of stream and within a day I had customer service emailing me back asking questions. I gave them a video and they were able to quickly diagnose an issue with a nozzle. They are sending me out a new nozzle ASAP. Super great customer service, definitely recommend Flair! Thanks!

I originally had this as a 1 star, because I ordered without the 1Zpresso attachment, and the product was not compatible with the grinder we had.

However, after reaching out, their customer service was able to get the attachment sent out at just the cost difference.

If you order this product without the grinder or 1Zpresso attachment, make certain you have a compatible grinder, or this will be useless.

I enjoy making espresso and own a normal espresso machine. I recently purchased a Flair 58 +2 for a more hands on experience and complete control. Coming from a regular espresso machine it takes a little bit of adjustment and getting used to it. Of course dialing in the grind and learning how to pull great shots. I'd say that after about an hour you will have it down pat.

I ordered the machine and it came quickly. Then a few days later I noticed a Labor Day sale. I used their web contact form asking if they could toss a few bucks back because I just received it. The next day I received a notification of a refund matching the sale.

Needless to say I am not only very happy with the machine and the fabulous espresso it creates (with my help), but also the excellent customer service.

To be honest I enjoy making my espresso with my Flair more than my dual boiler semi automatic. I enjoy the control and process. Just keep in mind that it takes a little getting used to.

I would also like to get the wizard steamer to compliment the Flair so I don't have to heat up my other machine to make my wife's cappuccinos :)

I own several products from the Flair line and they are built to last. Their espresso machines are made with high quality materials, and you can tell right away that a lot of care goes into the design and craftsmanship. Whenever I've had questions, their customer service team delivered spectacular support. They were responsive and genuinely invested in helping me problem solve. Flair delivers great products and excellent support. I highly recommend!

I had a small issue with my Flair Espresso and reached out to the company. They responded immediately and sent me the replacement part without hesitation. Truly outstanding after-sales service — fast, efficient, and friendly. Thanks for standing behind your product!

By far the best customer service I have experience ! Vergil is great

An issue came up with my Flair 58+ and the local dealer in Canada was unresponsive. Mihir from Flair Espresso took care of my issue through a different dealer, covered under warranty. It's operating reliably after getting a replacement part. Thanks!

I picked up the Flair GO as a way to get into espresso without a huge investment, and I’m honestly blown away. For something this compact and affordable, it pulls really tasty espresso shots with legit crema and flavor.

It’s super portable and easy to set up, which makes it really good for my shared apartment situation. There’s a pretty steep learning curve, but their support team was really helpful and they have a pretty extensive library of video guides too

This thing is really unbeatable for anyone who wants great espresso on a budget or on the go. Way more capable than I expected given the wallet-friendly price tag and portability.