Flamingals Reviews 26

Absolute garbage and customer service is even worse. Ordered washed jeans got some dark drab color, attempted to return and it takes an act of congress to return (like you have to send a few pics of the label and jeans to get an approval, which takes time) and you only have two weeks (so I will just do t it to the Goodwill). I would give it less of a rating but it’s not an option.

I will never shop from Flamingals site/app again. While the clothes were cute and appeared well made, they were way too loose so I opted to return them. If I had known the return shipping would cost an arm and a leg, I wouldn't have bought from their site. I see Amazon has the brand so I'll try that next time, if there is a next time.

I just paid $14.10 to return a pair of pants!!
Aside from having to jump through hoops to make a return, and then read through a complicated procedure once you get approved, you then need to pay for a return with tracking.
If you are not able to try on items you should at least be provided with free returns and exchanges!

I love their jeans but the sizing is complicated. I am so frustrated because I bought a pair of jeans close to a month ago and have yet to receive them. They charged my bank account a month ago, but I’ve never received the jeans. I’ve emailed them several times and have yet to get a response. I think it’s ridiculous that there is no customer service to call. I love their jeans but not receiving my purchase and not getting a response to my emails is UNACCEPTABLE! I would not buy from them

Cute jeans. Shipping takes for ever, and they stink like crazy. I have washed them twice, and still this weird order. I've tried to air them out, still the order. I'd return them, but that seems like a process. that is impossible. NEVER AGAIN!. Do not buy from this company.

I've been trying to return a pair of pants for 3 days. The only correspondence I get is " someone will get back to me in 24 hours"

The pants themselves seem really well made and sturdy. Great fit- ran a little big but not too much. I was unsure of sizing so I bought a couple versions and planned to return the ones I didn't keep.

I ended up returning both of them and won't do business with this company ever again because of their return process. It's multi-step, complicated, and expensive. My return cost me $23 shipping for just two of pairs of pants.

You have to submit pictures of every step in forms. It's really the worst return I have done in ages.

Terrible return policy. The process is ridiculous. And the customer pays the fees to return. I won’t be ordering again from this company EVER!

I ordered a pair of mid rise straight jean for $56. They sent me a pair of high rise baggy leg jeans. I returned them. But the return process is about 1 week long! You have to submit pictures fill out forms. You have to wait for approval (all by email). When I finally got an approval I had to pay $18 to ship it back at my expense!! Never buying from them again. They are from China and the quality is terrible!!!

I was drawn in by the cute Facebook ads. The items are often listed as “only 4 left” to create a sense of urgency. The delivery time can be up to three weeks, with repeated emails giving orders updates that aren’t always accurate. The pants were actually well made and fit is good. The t shirts were nice and heavy, but for me, way too long. The return process is excruciating! I had to wait for a two-step e-mail process, then wait for return approval after submitting multiple pictures. The customer service email to me started with “Dear Scam26$$”. That is not my name, nor email. I will NOT be a repeat customer.

I ordered two pairs of pants and had them shipped to my residence in Alaska. The products were good but I needed a different size so initiated the return only to find out it had to first be approved, then I had to follow a page of instruction to return the pants, including paying for the return shipping ($44!). Then I had to go back and upload the tracking information to Flamingals. Several hours later I get an email stating that they can't ship to Alaska!?! The order was shipped to Alaska to begin with but now the return merch can't be shipped to Alaska???!! If they had told me that to begin with, I wouldn't have paid to return it. Would've been better off selling the pants on FB. Seems like a scam to me. I won't be ordering from Flamingals again. There are too many other options out there to buy clothes without the hassle.

I would absolutely not purchase from this company again simply based on what they put you through to return an item. Upload packing slip, wait for permission to return, create your own shipping label and then upload a copy of the shipping receipt with the tracking number and then manually enter your tracking number.

I should have listened to the reviews. All is well until you need to return or exchange something then it's radio silence.
Lesson learned.

SUCH a pain in the ass to return these jeans! They were big everywhere except the waist, which gave me muffin top. It felt like it was my new part-time unpaid job to return them! Never again.

Decided to try their jeans and was shocked they fit nicely. Then I bought my 7th and eighth pair…,, to find the fit was way off from my first six pairs. When I attempted to return them, i discovered the only way they accept returns are if the product was defected or damaged!
So now I am eating 2 pair of jeans that I have no use for! That’s $100. Down the drain and no way to be reimbursed. With all I purchased, I should have been able to return since they don’t fit and were sized differently than the other ones I have. I absolutely do not recommend buying from this company. Just another Chinese rip off. Beware of Flamingals.

been trying to return in timely manner but no return addresses and poor customer service been sending eemails for a week and doing their retun form multiple times with all the info they want and still nothing yet they give me 2 weeks to return and then when 2 weeks is done they say I waited to long

I love their jeans but heaven forbid if you want to return a pair that doesn't meet your expectations. I have had to submit a photo of everything over and over. They still have not given me the return address after almost 3 weeks. I really believe it is a tactic to make you keep an item but I am ready to never order from them again.

I wish I would have read the reviews first. The sizing wash really off, expecially the length. The worst thing is the returns, it is awful! You need tons of pictures and descriptions. I had to unpack to deliver the information they required and there is alot! I will not be ordering again because of all the trouble involved.

I bought some jeans my size and the are huge. I pd. $59 for them and I cant find where to return and email. If someone has this info I would appreciate. I am beyond frustrated 😠

I've ordered a couple of times from this company. The clothes are cute but the sizes are not consistent. Some mediums are too small and some smalls are too large. The biggest complaint I have is regarding returns. I have been trying to return an item and exchange another item for 2 weeks now. It's not a simple return process; several emails in and they are not responsive. I think I may be stuck with the items.