Flashbay Reviews 4.125

TrustScore 5 uit 5

5,0

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I actually got a custom USB flash drive as a prize from a company raffle, and I ended up liking it way more than I expected. It feels solid and premium and has worked well so far. You never know when... Toon meer

Beoordeeld met 5 van de 5 sterren

Olivia Gordet was extremely quick and helpful in getting our order placed, and answering questions to help us decided what would fit us best! We were very impressed with the product quality and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The quality of the customized product we ordered is fantastic. On top of that, the prompt and transparent customer service we received from Cole Keller was very much appreciated. Will definitely wor... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service de la part de Thomas Lohmuller et de son équipe chez Flashbay. J’hésitais entre différents produits et Thomas m’a partagé plusieurs maquettes afin de m’aider à me diriger dans la b... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Promotieartikelenwinkel
  2. Business to Business-service
  3. Computer & laptop accessoires
  4. Harddisk- en opslagservice
  5. Cadeauwinkel
  6. Hobbywinkel

Over Flashbay

Geschreven door het bedrijf

Flashbay, one of the world's leading suppliers of branded Flash Drives, Power Banks, Audio Products, Drinkware and more! Offering unbeatable prices coupled with fast and efficient service.

Why Choose Flashbay?


Get Quote

Geschreven door het bedrijf


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Quick and good service, excellent product

I got a quick response to the initial contact, clarification on the initial request and then good information without having to drag out the requests.

A sample pack was sent so I could see exactly the product I was getting.

Quick turn-around and the product was exactly as expected, colour match from the proof to the product was excellent.

15 september 2025
Logo Flashbay

Antwoord van Flashbay

Hello Ryan,
We are glad you found the sample pack useful in making your selection.
It is also great to hear that you had an excellent experience working with us, and you are happy with the final product.
We look forward to working with you next time!
-Flashbay Management

Beoordeeld met 5 van de 5 sterren

Fantastic customer service!

Fantastic customer service and quality products!

10 september 2025
Logo Flashbay

Antwoord van Flashbay

Hello Dee,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Beoordeeld met 5 van de 5 sterren

Happy with the service

Max Tumpson always takes care of us like we are valued customers even though we may not order more than once or twice a year. He is a pleasure to work with and that keeps us coming back.

10 september 2025
Logo Flashbay

Antwoord van Flashbay

Hello Theresa,
It’s great to hear that Max was so helpful throughout the ordering process. I will make sure to pass this along to him.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Beoordeeld met 5 van de 5 sterren

Service très rapide et très courtois de…

Service très rapide et très courtois de la part de Coralie. L'article est reçu dans les délais, en bon état et de très bonne qualité !

10 september 2025
Logo Flashbay

Antwoord van Flashbay

Bonjour Louis,
Nous sommes ravis d'apprendre que Coralie a pu répondre à toutes vos questions et que vous êtes satisfait du produit final.
Nous apprécions sincèrement votre soutien et avons hâte de vous servir à nouveau.
- Flashbay Management

Beoordeeld met 5 van de 5 sterren

We ordered 100 branded cotExcellent Service and High-Quality Branded Bagston bags

We ordered 100 branded cotton bags, and the whole process was outstanding.

Senior Sales Account Manager Rachel Gutierrez assisted me, and she did an amazing job. She followed up just three days after my initial inquiry, gave us time to decide without pressure, and didn’t forget about our order. She provided a wide variety of options and helped us quickly choose the most suitable bag model, saving us time.

Rachel also sent a sample photo of how the final design would look and even added a QR code after we agreed on the layout. Communication was excellent—fast, clear, and easy. Truly amazing customer service.

The bags were delivered by FedEx in just over five business days after placing the order—very fast! They were well packed, and the quality is excellent: soft, thick beige fabric with a bright, clear logo.

We are very satisfied and will definitely be working with Flashbay North America again in the future.

4 september 2025
Logo Flashbay

Antwoord van Flashbay

Hello Elisabeth,
You will never wait on Flashbay.
Great to hear that Rachel was quick to respond and you received your flash drives on time.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

Beoordeeld met 4 van de 5 sterren

Feedback on Communication Approach

Max Tumpson is clearly a highly experienced Senior Sales Account Manager, with a strong command of customer relations and sales strategy. His professionalism and eagerness to support clients are evident in every interaction. He consistently demonstrates a thorough approach and a genuine desire to be of service.

However, it has been observed that his communication style—particularly the frequency of follow-ups and immediate callbacks—can come across as overly persistent. While the intention is clearly to be helpful and proactive, the repeated questions such as “Anything else needed now?”, “Any other mockups I can provide today?”, and “Have you received any competitor quotes?” in nearly every email have begun to feel excessive and somewhat pressuring.

This level of intensity, while well-meaning, may unintentionally create a sense of urgency that doesn’t align with the recipient’s current priorities or workflow. It can lead to a feeling of being rushed or overwhelmed, especially when responses are not immediately feasible.

That said, Max’s dedication to client satisfaction and his smooth handling of sales conversations remain strong assets. A slightly more measured approach to follow-ups—perhaps allowing more space between communications or tailoring outreach based on client responsiveness—could enhance the overall experience and maintain the positive rapport he’s known for.

4 september 2025
Logo Flashbay

Antwoord van Flashbay

Hello,
Thank you for your kind words.
It’s great to hear that Max was so helpful throughout the ordering process. I will make sure to pass this feedback along to him.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Beoordeeld met 5 van de 5 sterren

Very good quality and great service

Very good quality and great service

3 september 2025
Logo Flashbay

Antwoord van Flashbay

Hello Etienne,
That is Flashbay for you!
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Beoordeeld met 5 van de 5 sterren

Simple

Simple, quick and efficient!

3 september 2025
Logo Flashbay

Antwoord van Flashbay

Hello Veronique,
Fantastic!
Thank you for trusting Flashbay with your water bottle needs.
We look forward to working with you next time!
-Flashbay Management

Beoordeeld met 5 van de 5 sterren

Quick responses and excellent communication.

Quick responses to inquiries with excellent communication. Product delivery was fast. Products were as described with no issues.

2 september 2025
Logo Flashbay

Antwoord van Flashbay

Hello Rick,
Our goal at Flashbay is to give you what you want, when you want it.
Great to hear that you are happy with the service you received and your order arrived on time.
Thank you for trusting Flashbay.
-Flashbay Management

Beoordeeld met 4 van de 5 sterren

Great experience

Our items were delivered on time (but a few days later than stated) - cut it close to our deadline for our event, but did make it, and were great quality! Really loved the bags came printed on both sides. Customer service was also excellent!

19 augustus 2025
Logo Flashbay

Antwoord van Flashbay

Hello Charlene,
It's great to hear that you are happy with the final product, and we were able to provide your order before the scheduled event.
We try our very best to ensure our customers get their products in time and do apologize for any delays.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

Beoordeeld met 5 van de 5 sterren

Amazing customer service!

Amazing customer service!! Quick turnaround and super easy to work with. Highly recommend!

25 augustus 2025
Logo Flashbay

Antwoord van Flashbay

Hello Pg2755,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Beoordeeld met 5 van de 5 sterren

responsive and timely personable…

responsive and timely personable customer support, good product quality and logistics,

21 augustus 2025
Logo Flashbay

Antwoord van Flashbay

Hello Marty,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Beoordeeld met 5 van de 5 sterren

Responsive and polite

Cole was responsive and polite. A pleasure to deal with.

14 augustus 2025
Logo Flashbay

Antwoord van Flashbay

Hello Connor,
It’s great to hear that Cole was so helpful throughout the ordering process. I will make sure to pass this along to him.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Beoordeeld met 5 van de 5 sterren

Efficient fast service

10 augustus 2025
Logo Flashbay

Antwoord van Flashbay

Hello Isolde,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

The service we received from Flashbay was amazing. We received the product even before the expected delivery date and the finished product was great!
Marcus was a pleasure to deal with from beginning to end. He was diligent in getting samples sent to me and it was obvious that he wanted our company to be 100% satisfied with his merchandise. I will definitely contact Marcus at Flashbay again :)

7 juli 2025
Logo Flashbay

Antwoord van Flashbay

Hello Shelley,
This is what we love to hear!
It’s great to hear that Marcus was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

Beoordeeld met 5 van de 5 sterren

Even though we had not spoken in a…

Even though we had not spoken in a while, my email was answered promptly. Service was fast efficient and friendly. I had what I needed very quickly

8 augustus 2025
Logo Flashbay

Antwoord van Flashbay

Hello Shannon,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Beoordeeld met 5 van de 5 sterren

REAL FAST

never received a personnalized order so fast! GREAT COMPANY

8 augustus 2025
Logo Flashbay

Antwoord van Flashbay

Hello Nicolas,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Beoordeeld met 5 van de 5 sterren

Matt Kusanovich was wonderful

Matt Kusanovich was wonderful. He handled everything smoothly and the package came on time. He was also super quick to respond and made the buying process fast and easy. Our company will continue flashbay due to how easy this whole process was.

5 augustus 2025
Logo Flashbay

Antwoord van Flashbay

Hello Renee,
It’s great to hear that Matt was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

Beoordeeld met 5 van de 5 sterren

VAB Waterbottle

Very easy process and the customer support was great. Rachel was very friendly and helped me with any questions I had.

1 augustus 2025
Logo Flashbay

Antwoord van Flashbay

Hello Louise,
It’s great to hear that Rachel was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer