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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Edwardstown Adelaide, number 23 Railway tce. DO NOT RENT AT THIS PROPERTY! An asian man named Alan rents rooms at this and other properties, he is a con artist, there is no room to rent, it does no... Toon meer

Beoordeeld met 1 van de 5 sterren

Used the website to source a housemate, turns out the guy had numerous warrants out for his arrest, the same guy came back to my house after disappearing for 4 weeks running from the police to break... Toon meer

Beoordeeld met 4 van de 5 sterren

it has been difficult with Covid 19 for various reasons we have found it very hard to secure a new flatmate.We managed to find someone who works nearby in walking distance so that was a change this ti... Toon meer

Beoordeeld met 1 van de 5 sterren

Avoid flatmates and use real estate.com Far too many landlords on this site who don’t understand the law. Had one landlord attempt to increase my rent twice within a 6 month period and another landl... Toon meer

Bedrijfsgegevens

  1. Vastgoed verhuurbedrijf
  2. Makelaardij

Geschreven door het bedrijf

Flatmates.com.au is a peer to peer listing platform which allows you to rent out your spare room, find accommodation and search for flatmates. Our listings are moderated, all our members are mobile verified and we have a secure messaging system where you can chat with other members until you are comfortable sharing your details.


Contactgegevens

1,6

Zeer slecht

TrustScore 1.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 1 van de 5 sterren

Paywall

The site prevents you from messaging certain people (for me it happened to be the two places I most wanted to see) without buying a subscription. They already have ads so not sure why this is necessary. Haven't tried it on desktop but the mobile version of the site is clunky but does the job I guess.

29 juli 2020
Review zonder uitnodiging
Logo Flatmates.com.au

Antwoord van Flatmates.com.au

Hi Matt,

Thanks for your review.

Our site is free to use but we do have a number of paid upgrades members can choose from if they wish. Upgrading will quicken up a member's search and give them greater access to the site.

As a free member, you will only be able to contact listings labeled "Free to Message". Any listing labeled "Early Bird", is only contactable by upgraded members.

On a Free account, your listing is set to "Early Bird" for the first 14 days. During this period, only upgraded members can contact you.

Other Free Members will not be able to contact your listing during the Early Bird period. Any Free Member who does contact you during this period, will have their messages held until your listing becomes Free to Message or if you upgrade, whichever is soonest.

Plans including the Free Plan are explained and shown when you create your listing. There is also an Early Bird explainer on every Early Bird listing on the site, including yours.

Upgrading your account will bypass these restrictions and give you full access to the website. Our current plans can be viewed here: https://flatmates.com.au/info/why-upgrade

All the best
- Flatmates.com.au Team

Beoordeeld met 4 van de 5 sterren

Pretty good site

Pretty good site, found a few flatmates through them. Would be better if they did not allow people to advertise rooms without bills included, as, firstly, this is illegal, & secondly, does not present a level playing field. Someone may think a room advertised at $180 per week is better value than one advertised at $210, but if the former does not include bills, & the latter does, the latter is the best value.. unfortunately most people are not bright enough to work that out & I have to advertise my room at a lower rate than I would really like to.

26 juli 2020
Review zonder uitnodiging
Logo Flatmates.com.au

Antwoord van Flatmates.com.au

Hi Trent,

Thanks for your review.

We do have an option within our search filters that allows members to be shown properties that have “bills included” within the advertised rental price. You will find this by selecting on the "filters" box in the search bar once you have started your search for properties in your area. Many members will also post their rental price on their listing and then in their description they may state how the bills are split.

As Flatmates is a peer-to-peer listing site to help members find share accomodation it is usually expected that all flatmates will share the cost of the house. Every share house is different, so it really is up to the members of the house to come to an agreement together, but people searching for accommodation should expect to pay bills along with their rent. We have a stack of resources on the site to help members with disputes or tips on how to split the bills evenly.

We have posted some links below to help you out.:
https://flatmates.com.au/info/share-accommodation-legal-situations
https://flatmates.com.au/info/pre-agreement-checklist
https://flatmates.com.au/info/flatmate-agreement
https://flatmates.com.au/info/rent-payments
https://flatmates.com.au/info/rights-obligations

We wish you all the best,
Flatmates.com.au Team

Beoordeeld met 1 van de 5 sterren

Didn't get what I paid for

I got zero hits after 2 weeks on my "live" listing. After checking, it actually wasn't listed despite the LIVE status. I tried to contact customer service, which was difficult (no one to call) and provided very succinct information regarding the issue. I got a generic email back which did not address any of these issues. I strongly recommend flatmatefinders.com.au as I've had a MUCH better experience with them!

20 juli 2020
Review zonder uitnodiging
Logo Flatmates.com.au

Antwoord van Flatmates.com.au

Hi Jess,

Thank you for your message and we’re sorry you’re having trouble.

We can see that you have two accounts on the site with the same phone number. Please note that a mobile number can only be verified on one account at any one time. This is causing your accounts (and therefore your listing) to be continuously pulled into moderation.

In light of the fact that your listing was live but you had created duplicate accounts (thus causing the constant moderation of your accounts and listings), we'd appreciate it if you were able to review your above review of our business. If you have any further questions about this, please let us know.

We have sent you an email with some next steps. We hope for a speedy resolution.

All the best,
Flatmates.com.au Team

Beoordeeld met 5 van de 5 sterren

Friendly and understanding

Friendly and understanding, I couldn't be happier having Esther as a landlord

13 juli 2020
Review zonder uitnodiging
Logo Flatmates.com.au

Antwoord van Flatmates.com.au

Great to hear Lloyd.

Beoordeeld met 5 van de 5 sterren

i found flatmates site to find flatmate

i found flatmates easy to navigate and they were god at matching to my requirements. i wouldnt hesitate to use them again
many thanks for this great service

13 juli 2020
Review zonder uitnodiging
Logo Flatmates.com.au

Antwoord van Flatmates.com.au

Thanks so much BA!

Beoordeeld met 4 van de 5 sterren

Good site

Everything is great, bar the fact that you have to pay to use the primary features

13 juli 2020
Review zonder uitnodiging
Logo Flatmates.com.au

Antwoord van Flatmates.com.au

Thanks for your review Tom.

Beoordeeld met 5 van de 5 sterren

Awesome website

Awesome website - well run and a godsend for anyone wanting to post a room or find one.

4 juli 2020
Review zonder uitnodiging

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