What was ordered vs what was delivered was different. The store wasn’t contacted because we knew the delivery service was new plus I never mentioned anything about the ice cream in pineapple cake me... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Everyone there super nice food is amazing couldn’t ask for a better family ran business. Been going for years and plan on keep going for years til they kick me out
It was our first time here! We traveled from Westmoreland, TN to try out this place. It was DELICIOUS! Everything was cooked fresh. The two ladies working were so nice as well. The pepper-jack bites a... Toon meer
Bedrijf heeft geantwoord
I forget the girls name but she is such a ray of sunshine every time we go! Best burgers, mozzarella sticks, and shakes! She wears a mask sometimes but the customer service is OUTSTANDING!
Bedrijfsgegevens
- Hamburgerrestaurant
- ook in
- Amerikaans restaurant
- Dessertrestaurant
- Familierestaurant
- IJssalon
- Sundae-restaurant
Geschreven door het bedrijf
Flavor Isle in Smiths Grove, Kentucky, is a beloved local eatery that has been serving up delicious American comfort food since 1964. As a family-owned restaurant, its third-generation operator is continuing the legacy started by Joyce Massey. Known for its old-fashioned cheeseburgers, curly fries, and real milkshakes, this hole-in-the-wall spot captures the hearts of locals and visitors alike. The atmosphere is cozy, family-friendly, and kid-friendly, making it a great spot for a quick bite or a sweet treat. Despite its unassuming exterior, Flavor Isle offers a variety of other tasty options like chili cheese dogs, chicken rings, and homemade desserts like strawberry shortcake and hot fudge cake. One of their standout treats is the banana pudding milkshake, which is a must-try for anyone with a sweet tooth. Flavor Isle is open from 10:30 AM to 7:00 PM on weekdays and from 11:00 AM to 7:00 PM on weekends, with slightly earlier hours on Sundays. We also offer delivery, curbside pickup options, and online ordering for your convenience.
Contactgegevens
103 N Main Street, 42171-0278, Smiths Grove, Verenigde Staten
- (270) 563-4618
- customerservice@flavor-isle.com
- flavor-isle.com
4,7
Uitstekend
37 reviews
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SUPERB !!!
Excellent customer service from the entire staff ... and of course the cheeseburgers are the BEST in the state of KY !!
31 mei 2025
Antwoord van Flavor Isle
Thank you for your fantastic review! 🌟 We’re thrilled to hear that you had such a superb experience at Flavor Isle! Our team takes pride in delivering excellent customer service and serving up the best cheeseburgers in Kentucky.
Your kind words mean the world to us, and we can’t wait to welcome you back for another delicious meal! 🍔🔥
Antwoord van Flavor Isle
Thank you for your wonderful review! 🌟 We’re so glad you had an amazing experience at Flavor Isle! Fresh ground beef and delicious flavors are what we’re all about, and it’s fantastic to hear that you enjoyed every bite.
Your support means the world to us, and we can’t wait to serve you again soon! 🍔🔥
Antwoord van Flavor Isle
Thank you for your fantastic review! 🌟 We’re so glad you had an amazing experience at Flavor Isle! Quick service, friendly staff, and great food are exactly what we strive for, and it’s wonderful to hear that we delivered.
Your support means the world to us, and we look forward to serving you again soon! 🍔🔥
Antwoord van Flavor Isle
Thank you for your awesome review! 🌟 We love keeping things classic and staying true to that old-school charm. Your support means the world to us, and we’re thrilled that you always have an amazing experience at Flavor Isle!
Looking forward to serving you again soon! 🍔🔥
Food was delicious
Food was delicious. Ordered a 20oz milkshake sadly was given the smaller size. But it tasted good.
22 februari 2025
Antwoord van Flavor Isle
Thank you for your review, Christy! 🌟 We're so glad you enjoyed the food and that the milkshake was delicious. We’re sorry about the mix-up with the size—it’s important to us that every order is just right!
We appreciate your feedback, and we’d love the chance to make it up to you next time. Looking forward to serving you again soon! 🍔🥤🔥
Friendly staff and great food.
31 januari 2025
Antwoord van Flavor Isle
Hi Jerry, thank you for your kind words! 🌟 We’re thrilled to hear that you enjoyed both our food and the friendly service. That’s exactly what we strive for every day!
We truly appreciate your support and look forward to serving you again soon! 🍔🔥
Antwoord van Flavor Isle
Thank you for your wonderful review, Benny! 🌟 We're thrilled to hear that you always have a great experience at Flavor Isle! Excellent service and delicious food are what we strive for, and it means so much to know we’re delivering on that.
We truly appreciate your support and look forward to serving you again soon! 🍔🔥
MY Favorite Place to eat ❣️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
28 december 2024
Antwoord van Flavor Isle
Thank you for your incredible review, Courtney! ❣️⭐️ We love being your favorite place to eat, and it means the world to us that you enjoy every visit!
Your support and kind words keep us going, and we can't wait to serve you again soon! 🍔🔥
Always the best
Always the best. They do a great job and very reasonably priced menu.
4 december 2024
Antwoord van Flavor Isle
Thank you for your fantastic review, Kyle! 🌟 We're thrilled to hear that you always have a great experience at Flavor Isle! Providing great food at reasonable prices is what we strive for, and it means so much to know we’re delivering on that.
We truly appreciate your support and look forward to serving you again soon! 🍔🔥
Been enjoying this place almost my…
Been enjoying this place almost my whole life and it never disappoints
5 december 2024
Antwoord van Flavor Isle
Thank you for your incredible review, Larry! 🌟 It means so much to us that Flavor Isle has been a part of your life for so long, and we’re thrilled to hear that we never disappoint!
Your support and loyalty mean the world to us, and we can’t wait to serve you again soon! 🍔🔥
I forget the girls name but she is such…
I forget the girls name but she is such a ray of sunshine every time we go! Best burgers, mozzarella sticks, and shakes! She wears a mask sometimes but the customer service is OUTSTANDING!
25 november 2024
Best place to eat
Everyone there super nice food is amazing couldn’t ask for a better family ran business. Been going for years and plan on keep going for years til they kick me out
8 november 2024
What was ordered vs what was delivered…
What was ordered vs what was delivered was different. The store wasn’t contacted because we knew the delivery service was new plus I never mentioned anything about the ice cream in pineapple cake melting so I don’t know why that was said in the first place. One of the milkshakes wasn’t what was ordered. Also, during our initial online order, the website froze, then upon it unfreezing it reset our order to pickup unbeknownst to me until we received an email so that’s why we called to make sure our order was to be delivered. Again, we knew the delivery service was new to you so we were ok with everything minus one of the shakes not being as ordered, which was clearly on the online order.
24 oktober 2024
Antwoord van Flavor Isle
Dear Customer,
Thank you for reaching out to us. I wanted to address a few points regarding your recent experience.
Communication: If you had contacted the store directly, we could have replaced or fixed the issue immediately. Unfortunately, the email you used isn’t associated with any delivery orders.
New Service: We've been in business since 1964, but delivery is a new service for us—just two months old. We appreciate your patience as we work out the kinks in this new offering.
Dessert Delivery: Currently, we do not offer dessert items for delivery, including the pineapple cake. You ordered it for pickup but then requested delivery. Due to the nature of ice cream, we cannot ensure it remains intact during transit, which is why our website restricts these items from being ordered for delivery.
Website Issue: The reason you experienced issues with the website, such as it freezing and switching to pickup, is because it doesn't support ordering desserts for delivery. This is intentional to avoid issues with items that cannot be delivered properly.
Refund: We have processed a refund for one milkshake.
We appreciate your understanding and hope to serve you better in the future.
Best regards,
Wesley
Flavor Isle
It was our first time here and 10/10!!!
It was our first time here! We traveled from Westmoreland, TN to try out this place. It was DELICIOUS! Everything was cooked fresh. The two ladies working were so nice as well. The pepper-jack bites are a MUST try. Chicken sandwiches were good too! Thank you for great food and thank you for amazing customer service! :) 10/10 would recommend!
26 oktober 2024
Antwoord van Flavor Isle
Thank you for your fantastic review, Kayla! 🌟 We're thrilled that you made the trip from Westmoreland, TN to try us out and had such a delicious experience! Freshly cooked food and friendly service are what we strive for, and it’s wonderful to hear that you enjoyed everything—including the pepper-jack bites and chicken sandwiches!
Your kind words mean the world to us, and we truly appreciate your support. We hope to see you again soon for another 10/10 meal! 🍔🔥
The Apple Pie Shake is to die for
The Apple Pie Shake is to die for. There is apple in the shake which keeps the flavor all the way to the bottom of the cup.
19 oktober 2024
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