Flight Centre New Zealand Reviews 

Amicable interactive discussion and prompt responses during booking procedure with Yvonne Unka.

The travel agent Brooke took time with myself and husband to show us how to use the air nz app. She was very patient with us. We left feeling very relieved that we were ready for our trip overseas.

Lovely helpful agent. Nothing was a problem even though shop becoming busy

The Travel Agent (Yvonne Unka from Wellington) is amazing! I had various seperate flights to book. And she took such incredible care. She emailed me, she met with me, she rang me. Yvonne has been super focused to look at every possible detail; things I never would have considered. She is far, far better than AI can ever become!

My dealings with Shonnie have been stressless, informative and very straightforward. The booking process is clear and the recommendations have been very helpful in planning our break away. I recommend Shonnie as a very efficient and informative contact when planning a holiday. Her follow up by way of email has been very helpful in providing necessary travel information and confirmation of our agreed itinerary.

Yvonne Unka was the key to my great experience with Flight Centre. I've spent tens of thousands with her and know she will get me the best flights

The person that booked my trip. Tyler Campbell. Coastlands

Went into the manukau store as I always do. Chloe helped me and she was amazing. She made the process easy and we had a good laugh.
Tickets booked and travel insurance in place

Katherine is efficient, pleasant and very helpful. I am very happy to make all our future bookings with her assistance

I booked a flight from New Zealand to the UK through Flight Centre and was really impressed with the price and customer service. The staff were great, and overall I had a really good experience booking through them. The only thing I found a little confusing was navigating the app and how the communication between Flight Centre and the airline’s app worked.

I liked Flight Centre enough that I wanted to use them again to book another holiday or cruise. However, this is where I became quite disappointed.

I was looking for a holiday for **one person travelling by myself**, but it seems like most of the holiday and cruise options are designed around couples or families. When I found options I liked, they either weren’t available for one person or I was being charged the same price as if I were booking for two people.

I’m genuinely wondering — where on earth do you go to book holidays when you’re travelling by yourself? 😅

I’d really like to see more options specifically for solo travellers, or pricing that doesn’t make you feel like you’re paying for a second person who isn’t even there.

I would happily use Flight Centre again because I had such a good experience with my flights, but the lack of affordable solo holiday options is definitely something that would make me look elsewhere.

Natalie was extremely helpful and replied promptly to all our questions. We're looking forward to continuing to plan our travel with her.

Thank you so much Liston for organising our recent family holiday to Rarotonga. Your excellent planning made the entire trip completely stress-free. The flights, hire car, and accommodation were all perfect and very cost-effective.
We had a fantastic time and truly appreciate everything you did to make our holiday so memorable. We will definitely be in touch when planning next trip!
You are amazing, the perfect travel Expert and we appreciate you so much.

Thank you
Mrs Kim O'Brien

I have been dealing with Di Nichol - She has been amazing great service, great knowledge and just got what I was trying to achieve with our holiday. I would definitely recommend her to any one wanting solid advise and an easy to deal with travel expert. Now for the countdown !

Simone is always helpful and friendly when booking my flights.

Yvonne was really helpful and very responsive to all our inquiries - we really felt that she worked hard to get us the best deal possible. I would happily book with Yvonne again.

Yvonne was fantastic, calm, efficient, professional and got things done quickly when we needed to change things at the last minute. Would highly recommend.

Yvonne was an excellent support and responded quickly and helpfully to all my queries!

We booked for a family of 6 people in total. My review is for two reasons. No response to head office re complaint, plus the agent themselves make two booking errors but will not refund the excess I paid for their incompetence . Don't know where to get any support.

I was overseas & under some stress & needed help to tend to ticket changes in a timely manner. Renee Claasen from the Chartwell Hamilton branch was empathetic & understanding, & made short work of getting my changes made as well as organising a paper copy to be available for me to collect in the city where I was. I was grateful for her help & kindness.

Jordan from paraparaumu flight center is awesome.

She is very helpful, very flexible, and always willing to help and response to changes.

Awesome service and highly recommend..