Flight Centre New Zealand Reviews 

Not good with online team,
but Albany Branch, Natasha Akai was very helpful

Grace have been our family go to when we are booking our holidays for over few years now. She used to be in Riccarton and moved to Barrington despite the longer distance we still go to her. Grace is truly an asset to Flight centre her expertise in travel, she does what she says she will do and she would go above and beyond for her customers. I recently had an overseas travel due to medical reasons, and the experience was truly amazing throughout both ways. I can't thanks Grace enough for her amazing service and support. Will def be back and will always spread the word around. Thank you so much Grace.

Excellent service. Customer care team are wonderful. Love it.

Jas from Flight Centre Coastlands, thank you so much for all the information and making my booking so easy!
What a lovely person to deal with.
My mum and stepdad have also done dealings with Jas and have found her to be so helpful.
Excellent service, thanks Jas, I will be back :-)

Thad D’Souza, our flight consultant Flight Centre, has been incredibly helpful in organising our packaged trip to China. He was quick to respond to all our questions, patient throughout the process, and consistently prompt with his support.
This isn’t the first time Thad has assisted me with my travel arrangements—he previously organised my wonderful holiday to Fiji, including all the excursion tours. Once again, he delivered an outstanding experience.
Thad has a great ability to work around our preferred dates while securing excellent package deals. Thanks to his expertise, both trips were seamless and truly memorable for me and my travel group.
I highly recommend Thad for organising any travel—his professionalism and dedication make all the difference. Thank You Thad!

I have recently returned from a trip to China organised by Thaddeus D'souza (Auckland). The trip was very well organised and all the necessary information for the trip was provided by Thaddeus in a timely and friendly manner. It was a wonderful trip and the package included some lovely food experiences and great tours. Definitely a trip to remember. I will surely use them for future trips and holidays. Thank you Thaddeus.

Flight Centre Lambton Quay Wellington is my travel agent of choice. Yvonne did a grand job organising my flights, accommodation and payment for our Melbourne trip. She kept me up to date and sent me reminders which I appreciated. I will be speaking with Yvonne and Flight Centre again to organise my next trip in 2027.

the customer service, the extra work done to get the best price with the right dates and times

I had a wonderful experience with Flight Centre Cambridge. I contacted Travel Expert, Chantal Grim. I was unsure about what to book and worried travelling with family. Chantal made the process so simple! She gave us great deals and options for accommodation. I highly recommend Chantal and really excited about our trip to Sydney. Thank you Flight Centre team 😊

Gon Vega was really helpful, helped us find the best deal for our trip to the UK for the route we wanted, with a lot of questions and needs. I've always used Flight Centre for all my holiday booking as I've always had great service from everyone I've dealt with for the last 20+ years of traveling back and forwards to the UK. Its nice to have the same friendly helpful service no matter who I've dealt with for all this time. Thank you for making my holidays that little bit easier to enjoy and relax.

Smooth, easy, stress free. Was really helpful and adaptable to changes I required. Thank you

I booked my flights, travel insurance and accommodation for my 5 week trip at Flight Centre Lambton Quay, Wellington. How lucky was I that Daniel Dias looked after these details for me. Not only had Daniel travelled to the countries I was visiting, but as a former resident of Rio de Janiero, his recommendations about where to stay and what to do there were spot on.

Was nice to deal with Natalie. She helped with the whole booking process. Very helpful.

Booking process & service
Staff are very nice friendly to helpful

I usually book myself but have used Flight center previously
Really good service explained in language I understood very happy

I have to say, this is the first time I've used Flight Center for my travels. To be honestly true the assistance I've received from Mikayla was above and beyond what I'd have expected. Traveling with a service dog can be quite daunting. Mikayla had everything sorted right down to early seating, making it a breeze and no added stress for my dog. Great service, will definitely be telling everyone the ease of Traveling, I've received from the flight center Dunedin

A very friendly team at Flight Centre Christchurch Northlands mall. I'm grateful to have Tamara who arranged my flights for going overseas and has answered all my questions quickly. Her calmness as she explains the trip and time zone. This is my first trip overseas, I'm in my Golden years. So you really need this kind of person. All the best Flight Centre Christchurch Northlands Mall

Listening, communication, suggestions

This is the second tour we have organised with Natalie from Flight Centre, and she has done an excellent job. This trip is to China and Japan, following our previous journey to Egypt and the Singapore Grand Prix, which she also arranged very efficiently. Natalie’s skill in coordinating and booking flights, accommodation, and tours, along with her ability to ensure itineraries run smoothly, has made travelling with her very relaxing for us.

Makaela and colleagues have made booking our trip an easy process. We appreciate being able to fine tune our itinerary and make the changes unique to our plans. We really appreciate the clear communication and email follow ups.