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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

DO NOT PAY MONEY TO THESE SCAMMERS. Flocksocial is a scam. After the payment is made, Flock Social sends a bunch of welcome emails and none of the actions work. Customer support engages you and tel... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

After signing in and registering for a 7-day trial of the 39$ monthly package, was unable to log back in using the same account. Tried multiple times but your freaking scam web page keeps showing inte... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I uploaded 25 sample IG accounts targeting women for cosmetics in the US. The followers flocksocial got for us were overseas garbage accounts of young men and otherwise entirely off the mark. Taking d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I checked these guys out because a friend who's a huge social media nerd recommended them. I decided to give it a shot and was pleasantly surprised, started getting followers straight away, even made... Toon meer

Bedrijfsgegevens


Contactgegevens

2,0

Slecht

TrustScore 2 uit 5

63 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 1 van de 5 sterren

SCAM

SCAM! Do NOT follow for it!

Definitely not what is advertised. After one month less than 1% of followers were real accounts, rest bots and clearly fake accounts, that they seem to create, easily spotted patterns that they use.

Got a warning from IG for illegal activity and that they will pause posts on my account and that our profile will be shadow banned. Basically handicaped our business and set us back a few months.

Most of their 5 star reviews on Trust Pilot are actually from their employees in Serbia. So do not be mislead. I heard about them on a local business podcast and wanted to support a local business. I am upset that they ruining our countries reputation for hardworking good Serbian brands that are not a scam.

Not only is it not worth it, but you can not cancel the subscription, you need to reach out to them and when they see you want to cancel they literally ignore you.

On top of that our marketing agency told us that IG is aware of them and there days are numbered. I was not aware I was supporting an illegal business.

Shame on them.

6 juli 2024
Review zonder uitnodiging
Logo Flock Social

Antwoord van Flock Social

Dear Pushing Happily,

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience and the concerns you've raised.

We take such matters very seriously, and we want to assure you that our goal is to provide a valuable and compliant service to all our clients. If any issues arise, such as accounts that appear fake or any disruptions to your account, we urge you to contact our support team immediately so we can investigate and resolve the matter.

Regarding your concern about subscription cancellation, we sincerely apologize if the process was not as smooth as you expected. We are constantly working to improve our customer experience and we'll make sure to take your input into consideration.

We also want to clarify that our Trustpilot reviews are from genuine customers, and we strongly believe in maintaining transparency.

Please reach out to us directly at team@flocksocial.com so we can assist you further and address any outstanding issues.

Kindly,
Flock Social Team

Beoordeeld met 1 van de 5 sterren

IF ONLY 0 STARS WERE POSSIBLE

I joined Flocksocial to naturally grow my instagram account however I noticed that the followers were not seeing my stories or interacting with my posts almost if they were bots. I decided to cancel my contract as I was dissatisfied with the service.

Upon cancelling I did not have near to the amount of followers in which I had paid for so I was told that they would boost the algorithm to get me those.

I was spammed with over 2000 fake accounts which had all of their photos posed on the same day. There was a lot of similarities through the accounts and the dates they were created. I reached out to flock multiple times about this matter however it has not been resolved. I have been told that they are unable to resolve the issue of removing the followers and also refusing to refund me the money as they are using a third party service and it has already been paid.

I have been handed around from person to person and no one has helped me.

FLOCK SOCIAL - NOT REAL FOLLOWERS, ONLY SPAM!

16 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

IG account blocked

Flock social did not work for us. We signed up for their service and our IG account was blocked by Instagram within a day.

I would not suggest using them unless you want your account blocked.

25 januari 2024
Logo Flock Social

Antwoord van Flock Social

Dear Dan,

First of all, thank you for your honest feedback! We're terribly sorry the service has not met your expectations and would like to apologize for any inconvenience you've encountered along the way. 🥹

Our dev team was able to isolate and resolve the issue with your account over the weekend. With that being said, we would like to invite you to reconnect your account to the system so we can start fresh.🙏🏼

P.S. Your transaction has already been refunded

Beoordeeld met 5 van de 5 sterren

Good experience

Good experience: they do what they promise, they answered all my questions and are fast in fixing problems.

25 januari 2024
Review zonder uitnodiging
Logo Flock Social

Antwoord van Flock Social

Dear Chiara, thank you for your feedback!! We'll do our best to maintain the same level of dedication. ✨ We're here for you.😊

Beoordeeld met 5 van de 5 sterren

Great growth and customer service

So far, so good. My account has grown from 600 to 2400 in about 5 months, so it definetly works, and the customer service is fast and helpful! Great stuff! :)

12 januari 2024
Review zonder uitnodiging
Logo Flock Social

Antwoord van Flock Social

Dear Nils, thank you so much for these kind words! 🤗 We'll aim to boost your IG presence even further in the months to come! 💪🏼

Beoordeeld met 5 van de 5 sterren

Real people and great support

Very quick to reply when you need help, definitely works. Highly recommend.

11 januari 2024
Review zonder uitnodiging
Logo Flock Social

Antwoord van Flock Social

Our Customer Support sends warm regards! 🤗 Thank you for addressing our efforts, it's much appreciated!

Beoordeeld met 5 van de 5 sterren

Fast & Furious Customer Support

Fast & Furious customer support, accurate and in-depth answers. Regarding the software, can't say much since we are at the start, but it looks promising.
For now, all the best for Flock crew. Keep pushing.

11 januari 2024
Review zonder uitnodiging
Logo Flock Social

Antwoord van Flock Social

Dear Dejan, this means a lot! 😍 We'll do our best to contribute to your Instagram success!

Beoordeeld met 5 van de 5 sterren

They do a good job and get the results…

They do a good job and get the results they promise.

22 december 2023
Review zonder uitnodiging
Logo Flock Social

Antwoord van Flock Social

Dear Blake, thank you so much for providing your honest feedback!😊 It's our top priority to deliver on our promises and ensure our customers get the best organic Instagram growth on the market!✨

Beoordeeld met 5 van de 5 sterren

After many months of use I must say yes.

After many months of use I must say that the service works great. It gives you the chance to grow regularly and with an audience that can interact with you.
Service not cheap but I'm still a customer because it's worth it.

21 december 2023
Review zonder uitnodiging
Logo Flock Social

Antwoord van Flock Social

First of all, thank you for being a loyal customer and for taking the time to share your feedback!🤩 We'll do our best to keep up the good work 💪🏼

Beoordeeld met 4 van de 5 sterren

I have to admit that I didn't know much…

I have to admit that I didn't know much before starting using the service but their CS team was very responsive. Thank you for your help, good job! 😁

29 oktober 2023
Review zonder uitnodiging
Logo Flock Social

Antwoord van Flock Social

Dear Ishan, thank you so much for your feedback! It's fantastic to know that our efforts are making a positive impact. 😍

Beoordeeld met 5 van de 5 sterren

Love the commitment

Love the commitment, Love the work ethic and if you have questions or concerns, they have a speedy reply. Will continue to work with them!

27 oktober 2023
Review zonder uitnodiging
Logo Flock Social

Antwoord van Flock Social

Dear Sherrie, the entire team is overjoyed by your positive feedback! 😍 We work hard to provide the best customer experience for our clients, and it's rewarding to know that we've succeeded!

Beoordeeld met 1 van de 5 sterren

The follows were hollow

The follows were hollow. The people that they got to follow me were not relevant at all. Save your money and do not use them!

5 oktober 2023
Review zonder uitnodiging
Logo Flock Social

Antwoord van Flock Social

Dear Colby, thank you for bringing this to our attention! We’re terribly sorry you had a bad experience with our company 😣 Since we’re taking all the feedback from our customers quite seriously, the Flock team did in-depth research and was able to isolate the issue that caused the inadequate quality of the followers you’ve been obtaining during your stay. Based on our analysis, the majority of the follows our system did on your behalf came from broad hashtags such as #utah (15,380,092 posts), #stgeorgeutah (342,151 posts), #babyboy (83,055,883 posts), #babygirl (103,362,010 posts), #pregnant (26,041,470 posts), and so on. If the selected targets are unspecific, the system is not able to source them properly and come up with high-quality users to follow. We’d be more than happy to reinstate your account and help you find stronger targets that should serve you well in the upcoming period. Feel free to email us on our live chat if you're interested in discussing this further. 😊

Beoordeeld met 5 van de 5 sterren

So far I'm pleased

I started to use their services and so far i'm quite pleased with it. It's easy to set up and let your IG grow. It's nothing crazy but I have to say it's enough for a local restaurant.

30 juli 2023
Review zonder uitnodiging
Logo Flock Social

Antwoord van Flock Social

Dear Enzo, thank you so much for your honest feedback! We're always aiming to improve our service so who knows...perhaps you'll be able to utilize the service even more in the days to come. 😊

Beoordeeld met 1 van de 5 sterren

👎👎👎👎👎

It's added some random followers at start around 50, and I was happy. Though, after couple of days most of them dropped, I lost my natural organic growth... And just followed 400 extra random people. I don't suggest it to anyone. Doesn't help at all. Internet is full of fake and unjust reviews about it.

4 juli 2023
Review zonder uitnodiging
Logo Flock Social

Antwoord van Flock Social

Dear Orod, we sincerely apologize for the inconvenience you've experienced and appreciate your feedback! We're sorry to hear that the initial increase in followers did not meet your expectations, and we understand the frustration regarding the subsequent drop. Please keep in mind that we aim to foster genuine connections, however, as an organic growth company, we cannot impact the users' decision to keep on following your account or engage with your content (no matter how good it is). 😣

We'd also like to point out that the majority of the users the system has followed on your behalf were coming from targets such as #art (1,042,978,730 posts), @karlkopinski (735.7k followers), #contemporaryart (70,129,188 posts), #sketching (31,915,345 posts), and so on. These targets were quite broad and yielded low-quality followers, which is not something we were aiming to deliver.

Additionally, we weren't able to remove the previously followed users due to a password change that occurred, however, it's important to address that the system always unfollows all the users that have been followed by it (if it's able to access the account). 📝 Please get back to us on the live chat so we can set up your account correctly and help you grow your audience the right way! 🙏

Beoordeeld met 1 van de 5 sterren

What a joke

What a joke. Terrible customer, service, and ineffective method. I get a response from account managers 3 to 5 days later and they still don’t even answer my question. If their method is to simply follow a bunch of strangers, I’d rather do that myself. What are they even doing?

13 juli 2023
Logo Flock Social

Antwoord van Flock Social

Dear Clara, we're sorry to hear about your disappointing experience with our customer service and our growth method.😓

We understand your frustration with delayed responses and unanswered questions – that's not the standard we aim for.

Since we would like to investigate this further, could you kindly forward your previous correspondence with our account managers to our live chat or answer our information request?

Thank you for bringing this to our attention!

Beoordeeld met 1 van de 5 sterren

Locked out my own account !

I wouldn't give a star at all but I have no choice . I got locked out of my own Instagram and had to reset my password because of flocksocial . I really wouldn't recommend them I got no where at all , And found myself following over 250 extra accounts in one night . After messaging I asked for my money back as I used for less than two weeks and nothing . Just come back with a load of rubbish to try and warrant the problem . When you can't get on your own Instagram account then there's a problem ! Avoid

23 juni 2023
Review zonder uitnodiging
Logo Flock Social

Antwoord van Flock Social

Dear Jo, we're genuinely sorry for the inconvenience you've faced, and we appreciate your honest feedback! We'll do our best to address all the troubling parts you've mentioned in your review. Regarding the account lockout, it might be due to Instagram's security measures triggered by location changes. It's important to address that your account was never in any type of real danger.

We'd also like to clarify that our system follows users initially for followbacks and unfollows later to maintain a healthy following-to-followers ratio. Unfortunately, the process takes some time and the first unfollowing occurs after 6-8 days, hence the sudden increase in the number of users your account was following.

Concerning refunds, our policy doesn't guarantee a 2-week period, and the terms are outlined on our official page: https://flocksocial.com/terms-of-service

We understand your frustration and would be happy to assist. Please reach out to our support, and we'll work to reinstate your account properly. 🙏

Beoordeeld met 1 van de 5 sterren

Total Scam and taking legal action…

Total Scam and taking legal action against them. Please do not give this company any money, this is a complete scam and totally illegal the way that they are operating. They’re CEO is about to move the business to a new company called Constellation. Make sure you avoid this new scam too. Its all the same staff moving over there.

23 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The real deal

The real deal. I started using this company about 2 weeks ago and it is super legit. Getting real followers that are engaging and the customer service was on top of questions I had. So far, super pleased, will post more reviews later.

14 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Never returned any of my emails or…

Never returned any of my emails or phone calls to cancel don’t go to these guys

6 januari 2023
Review zonder uitnodiging
Logo Flock Social

Antwoord van Flock Social

Dear Alyxx, thank you for your feedback! We sincerely apologize if there were any challenges with our communication with you. We're taking this seriously and genuinely want to understand what went wrong. Could you please reach out to our support and forward the emails you've sent?🙏 This will help us thoroughly review our records and address any issues in the process.

P.S. According to our data, we were able to add 732 organic followers to your account in the 2 months you’ve been with our service😊

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