John was super helpful and went above and beyond to help me find what I needed and to match my visions of the flooring I wanted. The price was excellent for the highest of quality flooring, I could no... Toon meer
Bedrijf heeft geantwoord
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The sale staff were great but unfortunately the fitting team let them down there have not put any carpet grips down and have got glue all over the tresshold strip and it is lifting at one end When... Toon meer
Bedrijf heeft geantwoord
Two visits to Crossgates Floorstore outlet. First to scope a (new to me) product category, learn a little and suss out prices. John listened and steered, non salesy and gave space to look around and q... Toon meer
Bedrijf heeft geantwoord
10/10 service. John helped us pick the perfect carpet, taking the time to explain which carpet would best suit our needs and had a lot of patience during the process. Great salesman!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Looking for amazing flooring at unbeatable prices? Look no further than the Floorstore Outlet on Station Road which is about 4.00 mile drive from the city centre near Cross Gates Station! Our huge 13,000-square-foot showroom is packed with a fantastic range of carpets, laminates, vinyls and wood flooring, all at prices you won’t believe. The best part we even have discontinued lines of the best brands in the market such as Quick-Step, Karndean, Amtico and many more. Our knowledgeable staff are on hand to offer expert advice and help you find the perfect flooring for your home or business. And with our huge range of stock, we’re sure to have something that’s just right for you. So why wait? Come and visit us today and see for yourself!
We've Got You Covered
Geschreven door het bedrijf
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
Contactgegevens
Station Road, Cross Gates, LS15 8BZ, Leeds, West Yorkshire, Verenigd Koninkrijk
- 01138314652
Get FREE underlay on any flooring order
4,8
Uitstekend
150 reviews
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Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Crossgates stores
John at the Crossgates stores was fantastic and very helpful.
3 september 2026
Review zonder uitnodiging
Great choice
John was very professional and helpful, plenty of carpet choices I will definitely recommend this store.
2 september 2026
Review zonder uitnodiging
Antwoord van Floorstore - Cross Gates
Thank you for your wonderful review! We’re delighted John provided professional and helpful service, and that you were impressed by our wide choice of carpets. We really appreciate your recommendation and look forward to welcoming you back!
Excellent service by John
Excellent service by John. Fantastic!
2 september 2026
Review zonder uitnodiging
Antwoord van Floorstore - Cross Gates
Thank you for your fantastic review! We’re delighted John provided you with excellent service. We’ll make sure your kind feedback is passed on to him, and we hope to welcome you back soon!
John was super helpful and went above…
John was super helpful and went above and beyond to help me find what I needed and to match my visions of the flooring I wanted. The price was excellent for the highest of quality flooring, I could not recommend floor store high enough and will definitely be back for future projects
1 september 2026
Review zonder uitnodiging
Antwoord van Floorstore - Cross Gates
Thank you for your wonderful review! We’re delighted John went above and beyond to help bring your flooring vision to life. It’s great to hear you were impressed with both the quality and value. We truly appreciate your recommendation and look forward to helping with your future projects!
Excellent experience
Excellent experience with the staff and helpfulness in chosing the right carpets for the rooms. Definitely would recommend.
30 augustus 2026
Review zonder uitnodiging
Antwoord van Floorstore - Cross Gates
Thank you for your fantastic review! We’re delighted our team helped you choose the right carpets for your rooms and made your experience so positive. Your recommendation means a lot to us, and we hope you love your new carpets.
Amazing experience
Amazing experience! Great showroom with fantastic choice & easy layout. Sean was patient, knowledgeable and extremely friendly. Brilliant customer service & would definitely recommend.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Floorstore - Cross Gates
Thank you for your wonderful review! We’re delighted you enjoyed visiting our showroom and found the choice and layout helpful. It’s fantastic to hear that Sean provided such friendly, knowledgeable service, we’ll be sure to share your kind words with him. Thank you for recommending Floorstore!
Poor fitting …
The sale staff were great but unfortunately the fitting team let them down there have not put any carpet grips down and have got glue all over the tresshold strip and it is lifting at one end
When I spoke with the fitting team there said no grips put down because its a concrete floor but we have alway had grips put down before
There said there sort the tresshold out but still have not turned up yet to put it right
14 augustus 2026
Review zonder uitnodiging
Antwoord van Floorstore - Cross Gates
We’re sorry to hear about the issues with your fitting, particularly after such a positive experience with our sales team. This isn’t the standard of service we aim to provide, and we understand your frustration that the threshold strip has still not been put right. Please contact your local store with your order details so the team can investigate and arrange for the outstanding work to be resolved as soon as possible.
John
John, was expectionly helpful, very knowledgeable and clear. Really able to make my decision.
22 augustus 2026
Review zonder uitnodiging
Antwoord van Floorstore - Cross Gates
Thank you for your lovely review! We’re delighted to hear that John was so helpful, knowledgeable and clear, making your decision that much easier. We’ll be sure to pass your kind feedback on to him.
10/10 service
10/10 service. John helped us pick the perfect carpet, taking the time to explain which carpet would best suit our needs and had a lot of patience during the process. Great salesman!
22 augustus 2026
Review zonder uitnodiging
Antwoord van Floorstore - Cross Gates
Thank you for your fantastic 10/10 review! We’re delighted that John took the time to help you choose the perfect carpet for your needs. We’ll be sure to pass your kind comments on to him. We hope you love your new flooring!
Great experience and expert advice from…
Great experience and expert advice from John. Shaun also arranged fitting for us which was fab.
Would definitely recommend and definitely use again.
16 augustus 2026
Review zonder uitnodiging
Antwoord van Floorstore - Cross Gates
It’s brilliant to hear that John’s expertise helped make your experience such a positive one, and that Shaun made arranging the fitting so straightforward. We really appreciate your recommendation and look forward to helping you again in the future!
Really impressed with the service
Really impressed with the service. Sean was friendly and knowledgeable and priced up my carpets quickly. Would recommend
16 augustus 2026
Review zonder uitnodiging
Antwoord van Floorstore - Cross Gates
It’s wonderful to know Sean made choosing and pricing your carpets so quick and easy. His friendly approach and product knowledge are a real asset to the team. Thank you for recommending Floorstore!
Really enjoyed my visit to see jonn…
Really enjoyed my visit to see jonn today .Ian a very loyal customer to floorstore. Floorstore have delivered on all my flooring. Needs
15 augustus 2026
Review zonder uitnodiging
Antwoord van Floorstore - Cross Gates
Your continued loyalty means the world to us. We’re glad you enjoyed catching up with John and that Floorstore has consistently delivered the right flooring for your needs. It’s always a pleasure to see a familiar face!
I’ve had 3 carpets from here now
I’ve had 3 carpets from here now, great service from John and Sean
15 augustus 2026
Review zonder uitnodiging
Antwoord van Floorstore - Cross Gates
Three carpets is quite a vote of confidence! John and Sean will be delighted to hear that their service has kept you coming back. We’re grateful you’ve chosen Floorstore each time.
Great deal on a carpet and excellent…
Great deal on a carpet and excellent service and guidance from John, spent the time to go through all options working to my budget!
Highly recommended! Thanks
15 augustus 2026
Review zonder uitnodiging
Antwoord van Floorstore - Cross Gates
Getting the right carpet at the right price is so important, and John clearly took the time to find an option that suited both your needs and budget. We hope you’re delighted with your choice, and we’re grateful for the recommendation!
Stair/landing carpet
The team at the store were really helpful and found what I needed. The men who fitted the carpet were brilliant and a fantastic job done all round.
13 augustus 2026
Antwoord van Floorstore - Cross Gates
From finding the right carpet in-store to seeing it expertly fitted, we’re thrilled that you had such a positive experience throughout. We hope your newly carpeted stairs and landing look fantastic for years to come!
The flooring looks great & has been…
The flooring looks great & has been fitted really well by Jonathan & Johnny, who worked long & late.
We were short on a couple of boxes of tiles as someone had used the 'old sheet' with the measurements on , which is why I have only given 4 stars on this occasion but we got it done & its a professional job .
Our kitchen wasn't the easiest as we have had 2 small extensions to the original kitchen.
And thanks to Johnny for being so understanding with my cat Lily who was following him around.
24 juni 2026
Antwoord van Floorstore - Cross Gates
Thank you so much for your lovely review. We’re really pleased to hear your new flooring looks great and that Jonathan and Johnny did such a professional job, especially with a tricky kitchen layout.
We’re sorry to hear there was an issue with the measurements and that you were short on a couple of boxes. We really appreciate your understanding and are glad everything was completed in the end.
We’ll be sure to pass your kind words on to Jonathan and Johnny, and we’re especially pleased to hear Johnny made a good impression on Lily too!
John who served me was very helpful and…
John who served me was very helpful and attentive to my needs. Friendly and kind, loads of choice. Glad I came in to day.
17 juni 2026
Review zonder uitnodiging
Antwoord van Floorstore - Cross Gates
Thank you so much for your lovely review. We’re really pleased to hear that John was helpful, attentive, and made you feel welcome during your visit. It’s great to know you enjoyed the choice available in-store, and we’re glad you came in too! We’ll be sure to pass your kind words on to John!
Service is 1st class
Service is 1st class,
no messing about just great service with the staff and the fitters,
floor and carpet fitters are 100%
6 juni 2026
Antwoord van Floorstore - Cross Gates
Thank you so much for your lovely review. We’re delighted to hear you received first-class service from both our team and fitters.
It’s great to know everything went smoothly and that you’re so pleased with your new flooring and carpets. We really appreciate your kind words and your recommendation.
Extremely Helpful
Visited today to look for a new kitchen floor, John couldn’t have been more helpful, talking us through the pros and cons of the brands, along with the different types of installation, extremely knowledgeable.
Choice was in stock and delivery and fitting sorted for 14 days later.
Amazing service, very helpful, willing and all done with a smile and a couple of jokes along the way
3 juni 2026
Review zonder uitnodiging
Antwoord van Floorstore - Cross Gates
Hi Nicola,
Thank you for your fantastic review! We’re so pleased to hear John was able to help you find the right kitchen flooring and guide you through the different options available.
It’s great to know his knowledge and advice made the decision easier, and that everything from choosing your floor to arranging delivery and fitting was taken care of smoothly. We’re glad you enjoyed the friendly service too – a few jokes always help!
We really appreciate your feedback and hope you love your new flooring once it’s fitted.
Great customer service
Great customer service and very informative staff. John has been great at organising all that we needed to get our new hard floors.
2 juni 2026
Review zonder uitnodiging
Antwoord van Floorstore - Cross Gates
Thank you for your wonderful review, Andrea! We’re so pleased to hear you received great customer service and found our team informative and helpful throughout the process.
It’s fantastic to know John helped organise everything you needed for your new hard flooring. We really appreciate your feedback and hope you enjoy your new floors for many years to come!
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