The product, once received was great! Took some time getting the buckle and belt due to shipping issues. However, Floraltrip managed to iron out the addressing issues and I received the product that... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great quality and exactly what I wanted!! I guess I can’t totally confirm as a regular person but from what I can tell it’s a genuine leather belt. Knife could use a sharpen but I think for safety rea... Toon meer
Bedrijf heeft geantwoord
Build quality is dreadfull. I ordered 2x belt buckles. The first was a longhorn bull head with horn push knife, on arrival the blade was detached from horns, not integral or fixed at all, the horns... Toon meer
Bedrijf heeft geantwoord
I have ordered from FloralTrip twice now. I would do it again. I have been very satisfied with the products. They arrive looking exactly like the photos online. The shipping is a little nerve wrecking... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Come on a dreamy trip with Floraltrip. In Floraltrip, we focus on improving customers’ experience and help you create the memorable experience you can share with the people you love. We're always up-to-date on the most fashion design and colors match that people are using, prepared to push the limits at every turn to provide people with highly quality, highly satisfying experience. We believe fashion is an optimistic business, and in this spirit we continue to grow. We love creating each vibrant piece focused on honoring the beauty found in nature, and we love timeless and romantic accessories that merge the classic with the unexpected.
Contactgegevens
Nos. 721-725 Nathan Road, Mongkok, Unit 1402B 14/F, Mongkok,, Hong Kong Island Hong Kong SAR, China
- +852-62314712
- contact@mail.floraltrip.com
- floraltrip.com
3,6
Gemiddeld
185 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The productpoker hand buckle and blk belt
The product, once received was great! Took some time getting the buckle and belt due to shipping issues. However, Floraltrip managed to iron out the addressing issues and I received the product that I had initially requested. The buckle and belt are beautifully made and the mechanism for the knife release works so smoothly. Very impressed with the purchase.
2 april 2026
Review zonder uitnodiging
Antwoord van Floraltrip
Dear customer,
Thank you so much for your kind words! We're thrilled to hear that you're happy with your purchase. We're also glad our customer service and delivery met your expectations. Your recommendation means a lot to us!
Antwoord van Floraltrip
Dear customer,
Thanks for your love and support.
It is our pleasure to serve you.
Wish you a happy day!
Very noisy when you move, but otherwise perfect
Great quality and exactly what I wanted!! I guess I can’t totally confirm as a regular person but from what I can tell it’s a genuine leather belt. Knife could use a sharpen but I think for safety reasons in transit I don’t mind it being dull for now. My only complaint is it is VERY wobbly and makes a sort of jingling sound when I move around and it’s super obnoxious. That is fully the only reason I don’t wear it more regularly. Of course it shouldn’t be STUCK in there but I think the design could totally be modified to cause less wiggling in the chamber. Otherwise worth the money!
6 november 2025
Antwoord van Floraltrip
Dear customer,
We sincerely apologize for any inconvenience that we caused.
We appreciate your feedback.
It helps us to know about the product issues so that we can work toward improvements.
Hope you have a nice day.
Antwoord van Floraltrip
Dear customer,
So sorry for keeping you waiting, and thanks for your love and support.
Overall the product is really good but…
Overall the product is really good but it took about a month and a half but it was worth the wait.
5 april 2026
Review zonder uitnodiging
Antwoord van Floraltrip
Dear customer,
So sorry for keeping you waiting, and thanks for your love and support.
Horrible products
Horrible products. Ordered over $100. In belts and buckles. The belts material is already cracked when arrived. They buckles are very cheaply made. DO NOT ORDER FROM THIS COMPANY THEY WILL SCAM YOU . THEY MAKE YOU PAY A CRAZY AMOUNT TO RETURN PRODUCTS BACK TO CHINA NOT EVEN WHERE THE STUFF IS SENT FROM. TRYING TO GET MY MONEY BACK HAS BEEN A NIGHTMARE!!
1 april 2026
Review zonder uitnodiging
Antwoord van Floraltrip
Dear Kathy,
We're truly sorry to hear about your experience with the item you received.
We understand your concerns about the automated messages and lack of direct contact. Our customer service team would love to reach out to you soon to discuss a satisfactory resolution. Kindly please send an email to us at contact@mail.floraltrip.com. We understand your frustration and are here to help.
We appreciate your patience and are committed to resolving this issue for you as quickly as possible.
Build quality is dreadfull, not worth the cost
Build quality is dreadfull. I ordered 2x belt buckles. The first was a longhorn bull head with horn push knife, on arrival the blade was detached from horns, not integral or fixed at all, the horns its self was shiny chrome compared to gun metal grey of the skull, and was pitted with coating failures.
The second was a rounder face buckle, bulls head with a pull out folder knife. The nife was wobbly, dull, and the screws holding it together were protruding and contrast metal. The whole feel was cheap and not worth any cost i incurred. Binned in disgust when i saw and felt the quality. Left comments and pictures via the site. They want reach out voa email but havent mentioned redress
13 maart 2026
Antwoord van Floraltrip
Dear Fred,
We're truly sorry to hear about your experience with the item you received.
We understand your concerns about the automated messages and lack of direct contact. Our customer service team would love to reach out to you soon to discuss a satisfactory resolution. Kindly please send an email to us at contact@mail.floraltrip.com. We understand your frustration and are here to help.
We appreciate your patience and are committed to resolving this issue for you as quickly as possible.
Antwoord van Floraltrip
Dear David,
We apologize for the inconvenience caused by the delay in receiving your order. We understand how frustrating it can be when expectations are not met, especially when it comes to timely delivery.
Peak seasons can indeed put additional strain on our order fulfillment and shipping processes. The increased volume of orders during these periods can sometimes lead to delays in processing and shipment as well. Our customer service team would love to check the current status of your order. Kindly please send an email to us at contact@mail.floraltrip.com
I have ordered from FloralTrip twice…
I have ordered from FloralTrip twice now. I would do it again. I have been very satisfied with the products. They arrive looking exactly like the photos online. The shipping is a little nerve wrecking because it is impossible to actually track the shipment through all the international ports so you have to be patient but I’ve had no problems receiving my goods, even in a slight rush.
17 maart 2026
Review zonder uitnodiging
Antwoord van Floraltrip
Dear Rachael ,
Thank you so much for your feedback! We're thrilled to hear that you've been satisfied with your purchases and that the products have matched your expectations. We understand that international shipping can sometimes be a bit nerve-wracking, and we appreciate your patience. We’re glad everything arrived safely. Your continued support means a lot to us, and we look forward to serving you again soon! 😊🌸
Bestellung nicht möglich
Bestellung nicht möglich, wird aber erst nach der bank angabe angezeigt...
17 maart 2026
Review zonder uitnodiging
Antwoord van Floraltrip
Sehr geehrte Kundin, sehr geehrter Kunde,
es tut uns sehr leid, dass Sie diese Erfahrung gemacht haben.
Unser Kundenservice-Team hilft Ihnen gerne bei allen Fragen und Problemen.
Bitte senden Sie uns eine E-Mail an contact@mail.floraltrip.com. Wir verstehen Ihren Ärger und sind für Sie da.
Wir danken Ihnen für Ihre Geduld und setzen alles daran, Ihr Problem schnellstmöglich zu lösen.
Highly recommended
Excellent service and the belt was every thing i was looking for, Highly recommended
4 maart 2026
Review zonder uitnodiging
Antwoord van Floraltrip
Dear Neville,
Thank you so much for your kind words! We're thrilled to hear that the belt was exactly what you were looking for and that you had a great experience with our service. Your recommendation means a lot to us!
Great service
10 februari 2026
Antwoord van Floraltrip
Dear Cidalia ! Thank you so much for your kind words! We're glad our service met your expectations. Your recommendation means a lot to us!
I have not received
I have not received
my order. When can I receive my order. I know the bad weather may have caused delays. Let me give you my following information so that you can follow through. PU Leather Fleece EarFlaps Baseball $21.99 -Coffee/Medium 22” - 22 7/8”. Please feel free to message me back or resend my order back to me.
9 februari 2026
Antwoord van Floraltrip
Dear Danny ,
We apologize for the inconvenience caused by the delay in receiving your order.
We sent the new logistics tracking link to your email yesterday. Could you please tell us if you have received it?
Our customer service team would love to check the current status of your order.
Hope you get it soon.
Have a nice day！
Super🤘🏼
Die Bestellung war einwandfrei. Leider ist eine Gürtelschnalle nach kurzer Zeit kaputt gegangen, aber nachdem ich eine Email geschrieben habe, wurde die Gürtelschnalle unverzüglich kostenlos ersetzt.
Ich kann Floraltrip nur weiterempfehlen, deshalb 5 Sterne😊
12 februari 2026
Review zonder uitnodiging
Antwoord van Floraltrip
Liebe Sandra,
Vielen Dank für deine tolle Bewertung! Es freut uns sehr, dass du mit unserer Servicequalität zufrieden bist. Es tut uns leid, dass die Gürtelschnalle beschädigt war, aber umso mehr freut es uns, dass wir schnell eine Lösung für dich finden konnten. Deine Empfehlung bedeutet uns viel und wir hoffen, dich bald wieder bei Floraltrip begrüßen zu dürfen! 😊🌸
Beautiful belt
Ordered a studded belt and it's beautiful. Thick leather and proper metal studs. Looks exactly like the photo - better even. Take care with sizing since the quoted length includes a folded section of leather. I'm fit 34" jeans but needed a 38" belt. Thankfully they were very helpful fixing my sizing issue.
25 februari 2026
Review zonder uitnodiging
Antwoord van Floraltrip
Dear Nick,
Thank you for your feedback! We are very glad that you like this belt and are satisfied with its material and design. We also glad to your satisfaction with our customer service. We will continue to strive to provide a better service experience. If you have any other questions or need assistance, please feel free to let us know!
great costumer service,
12 februari 2026
Review zonder uitnodiging
Antwoord van Floraltrip
Dear Guillermo !
Thank you so much for your feedback! We're glad our customer service met your expectations. Your recommendation means a lot to us!
Really bad quality
Really bad quality, everything is like it's from temu but with an insane markup.
3 februari 2026
Review zonder uitnodiging
Antwoord van Floraltrip
Dear Laser ,
We attach great importance to the experience of every customer and are sorry for your dissatisfaction.
To better assist you, we are unable to locate your order record using the name you provided. Please provide us with more order information (such as the order number, the email used for placing the order, etc.) to our customer service email contact@mail.floraltrip.com so that we can verify it as soon as possible and offer solutions such as replacement or refund.
Your satisfaction is of utmost importance to us, and we will do our best to ensure that your problem is resolved.
Looking forward to getting in touch with you as soon as possible.
My items arrived in perfect condition!
My items arrived in perfect condition!
I was happily surprised by how sturdy they were.
3 februari 2026
Review zonder uitnodiging
Antwoord van Floraltrip
Dear Jasmine,
That's awesome to hear! We're so glad your items arrived safely and that you're happy with your purchase. We always strive for quality, and it’s great to know it met your expectations. Thanks for sharing your experience!
Antwoord van Floraltrip
Dear Arnold,
Thank you for your feedback! We're so glad to hear that you're happy with the craftsmanship of the ties and that your order arrived in perfect condition.
Please continue to pay attention to us. Thank you again and look forward to serving you again in the near future.
It is much smaller than the site…
It is much smaller than the site portrays it to be. With it being this small it doesn’t look good. Wish the buckle was larger.
12 januari 2026
Antwoord van Floraltrip
Dear customer,
We are sorry that you feel the size of our belt buckles is not suitable. In fact, we have detailed size information on the product page. You might not have paid attention to it before placing your order.
Buckle Width: 2.36in / 6.0cm
Buckle Length: 3.35in / 8.5cm
If you find that our belt buckles do not match the sizes we have stated, you can contact us at any time to address this issue. We will be responsible for it.
We appreciate your patience and are committed to resolving this issue for you as quickly as possible.
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