FLOWERBX Reviews 884

I’m a bit on the fence about Flowerbx. After 3 perfect deliveries of glorious hydrangeas, the next bunch didn’t arrive. It was clear the courier was at fault - they claimed to have attempted delivery despite the tracking showing they hadn’t been within 20 miles of the address. The initial response from customer service was quite ambivalent but after a sternly worded email they did then refund and provide a new bunch. This is marketed as a premium product so that’s what I would expect - they did make it right but only with prompting. Would otherwise have been a 5 star review :-) Still would recommend and use again for a treat.

Really lovely flowers and good communication

Always great quality flowers which have lasted very well, and lovely packaging which adds a nice touch

Really pleased with the roses and candle for my friends birthday, she loved it. I would highly recommend flowerbx.

I recently started a rose subscription and each bouquet has lasted at least a week, if not more

Great for when you’re looking for a more unusual variety of flower and handy to have the free gift note as well.

Really easy to order and lovely flowers. Would definitely recommend and will be buying as a gift for friends and family!

Great customer service and gorgeous flowers!

The most gorgeous blooms. I can't get anything as unique and fresh anywhere else!

I received the most beautiful hydrangeas from Flowerbx as a gift. The most vibrant blue/purple I’ve ever seen and they lasted such a long time. I’ve even been able to dry them - they are the gift that keeps on giving! They’re pride of place as a centre piece on our dining table and look gorgeous. I wouldn’t order flowers from anywhere else!

Very happy with my recent order with Flowerbx. Easy to order online. My Mom was thrilled with her birthday bouquet and said the flowers were delivered on time and were great quality.

I ordered a beautiful bouquet of hydrangeas for my wife and couldn’t be more pleased! They were fresh, smelled amazing and loved the packaging. Also their candles are of the highest quality I have seen. Thank you Flowerbx!

The Hydrangea came as a Gift from Flowerbx and they were beautifully packed. They graced my hall sideboard for an impressive length of time. A real treat!

I always use Flowerbx to send flowers. They are the freshest flowers and always arrive on time with lovely packaging. I had a question about one of my orders and the customer service team were so helpful! Thank you :))

Absolutely loved my flowers from flowerbx!! They were so beautiful and lasted a really long time. The ordering process and delivery was also super easy. Overall a 10/10 experience. I will definitely be ordering more flowers for myself and as gifts for friends and family!

Fantastic amazing beautiful flowers / amazing customer service .. can’t fault anything about this company

Fresh, always speedy delivery and exciting to see what comes with every new subscription order. Its a highlight of the month

Couldn't be happier. Absolutely stunning flowers, have used similar services before. But these are by far the best. Thank you :)

I ordered flowers for a friend last Friday and didn't think twice about it when I saw the Order Confirmation on the Flowerbx website. By Monday, I realised I hadn't heard from my friend, hadn't received any texts or emails confirming the delivery but when I looked, £75 had been taken from my account by Flowerbx. When I emailed in to enquire what had happened, their Customer Support rep informed me I had selected "Next day delivery" beyond the time allowance, which had caused a glitch in their tech, and the order had not gone through. I raised the point that if I hadn't contacted the team, the money had been taken from my account regardless and I would never have known about this/my friend would never have received her flowers. I was told it's the responsibility of the customer to check for Order Confirmation emails at this stage to ensure the order has gone through...! Ridiculous. Will not be ordering from them ever again as my faith is completely knocked in their ability to fulfil orders, whilst taking their customer's money.

Loved my flowers beautifully wrapped . Interesting choice from my aunt will be getting them again.