fluxfootwear.com Reviews 

Company keeps your sales tax on returns plus charges $13 to ship back and they charge 3 to insurance shipping in the first place. So you will be down over $25 on your original price if the product doesn't work out.

I bought a pair of Flux Adapt Trainers and really loved them, so bought a second pair in the same style and same size. When they came I didn't even try them on for two weeks because I assumed they would fit. When I went to wear them, I found they were easily two sizes too large so contacted the company. I had to submit photos of tops and bottoms of the shoes to verify they were unworn. Then they asked for photos of the size tag inside the shoe and decided that the factory had sized them incorrectly. Company then sent me an approved return label; I went back to the website and put through an exchange for a different color, same style and same size. It took forever for the new ones to arrive and when they did, they were NOT the color I had chosen and they were 1/2 size smaller. I tried them on and lo and behold they fit. The color isn't awful and I decided to keep them rather than go through the whole ridiculous process again. But I am done with this company.

I purchased a crossbody from their Instagram Storefront where it says 30 day returns are accepted. Once I got the order, it says ALL SALES FINAL on accessories, no returns. I emailed the company and showed screenshots where it says on their IG store that I can return it. They refused to let me return the item. I have contacted BBB because this company is shady.

I didn't even get to the purchase part... and after reading all of these reviews, I am glad I didn't buy anything from them. Initially they lure you in by claiming you get "20% off" but it is a scam. After you purchase at FULL PRICE, you have to wait 30+ days and they will mail you a prepaid visa card for the 20% off purchase price. Huh? So, I bailed on my shopping cart. IMMEDIATELY received an 'abandoned" cart email offering 10% of with a code WELCOME10. That code didn't work. Emailed them + they casually respond with "oh yeah, that code is expired'. Then why did you send me 5 separate emails with this code in10" font offering it for use? LOL This company is a joke. So many other options out there for barefoot shoes -- purchase from any of them. Just don't purchase here. Waste of money and time for (after reading reviews) a really inferior product.

I exchanged an item, trusting that it would be free to do so, as it stated on their website. The item I exchanged for cost more than the original and I received an email invoice for the difference. That email showed that shipping would be $0. When I completed the transaction a $5 shipping charge was added. I am disappointed in the lack of honesty regarding their exchange policy and would not shop there again.

I bought two pairs of shoes and they were too big and a little weird looking like duck feet. I emailed them that I wanted to return the shoes. I haven't heard anything yet. It's been a week. Also, they have no customer service number. so If they don't get back to me I guess Im screwed

Horrible customer service, no phone number, rarely respond to emails. Theres no way to actually get anyone to respond from this company. What a waste!

I really like the product flux offers, but I had such a terrible experience with their customer service. Few things happened: I exchanged a pair, and the exchange for lost in the ether for weeks after received weeks until I reached out. The new product they sent me was obviously used with a cut in the lace. When I reached out to customer service they were short with their answers and offered a 15% off next purchase or exchange. You get 20% off from signing up for email and I was expecting something more than the bare minimum after that experience.

The shoes were incredibly uncomfortable, and the return policy is terrible. It's frustrating to see an online brand charge for returns. I ended up going to the running store and found much better wide-toe shoes.

I was excited to find waterproof vegan sneakers with a wide toe box. Unfortunately, there's a design flaw--the shoe is too narrow at the top and was impossible for me to get my foot in. To return, I had to submit photos and there is a special drop-off location the package must be returned to. In my case, in another state! There is also a $13. restocking charge. After carefully reading the reviews on their webpage, it's clear the 5 star reviews are fake--all came in at the same time, with glowing praise using terms no consumer would use. Steer clear of this company!

Amazing company with impeccable return policy. Love their products!

Shoes themselves are decent if you get a good pair, but inconsistent. Customer service and business practices seem really bad. They’ll do final sales/no returns without a disclaimer and send you a faulty product. They won’t help if you reach out and they delete negative comments on their social media. Guessing they delete negative reviews too if they do that.