¡Vergonzoso! Llevamos un año y medio esperando la puñetera devolución del vuelo, ya está en manos de consumo pero NO VOLVÁIS A CONFIAR EN ESTA COMPAÑÍA, son unos estafadores que juegan con el dinero y... Toon meer
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Lees wat reviewers zeggen
We have had exactly the same experience as many of these other poor people. We have been waiting 16 months now (since May 2020) for our refund for two flights, refs: PXU0Y and NKUCP5, cancelled due... Toon meer
Suite à quelques soucis d'obtention de nos cartes d'embarquement de Minorque vers Nantes le mardi 29/10/19, (via VOLOTEA), vous avez répondu à notre demande immédiatement. Merci encore à vous pour vos... Toon meer
Bedrijf heeft geantwoord
Everything was fine, they were super helpful for all our requests and clarification Ci siamo trovati super bene loro sono stati super gentili e disponibile per le nostre richieste sulle aggiunte... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Find and book the cheapest flight tickets online. Flyhacks combines different hubs, airports and non-partner airlines to offer you the cheapest itineraries ever.
Contactgegevens
Wolność 7, 01-018, Warszawa, Polen
- +44 203 769 21 17
- airsupport@flyhacks.com
- flyhacks.com
Watch out for hidden costs
***Update***
The advice provided in response to my review is incorrect as the baggage allowance you claim WizzAir allow is incorrect and they only allow 40x30x20 (not 55x40x23 as you claim). This is something you really need to correct as we were out of pocket for what would have been a minor additional expense had we known better.
***
Seems like an excellent service but we were blindsided by extra luggage costs. All our flights on easy jet gave us a typical cabin bag but with WizzAir it was not made clear that we needed to upgrade this. In the end it led to issues boarding and a £50 bill.
Be very cautious when using this website without first double checking the Terms and Conditions of the carrier.
To Flyhacks I say that you need to incorporate these prices and provide greater detail as clearly the cheaper prices you claim to offer are not accurate.
28 december 2019
Review zonder uitnodiging
Antwoord van Flyhacks
***Update***
Sorry for this mistake in our reply. During the booking process, all information is indicated correctly and up to date.
***
Hi! Thank you for your feedback.
We are really sorry for the inconvenience you've faced during your trip. We work hard to eliminate such cases - information about luggage is always indicated during the booking process. For Wizzair free hand luggage can weigh up to 10kg, the important point are the dimensions: 40 x 30 x 20cm. Other type of luggage should be purchased separately. We hope we will get a chance to serve your travel needs again in the future.
Have a nice day!
Respuesta inmediata a las dudas.
Respuesta inmediata a las dudas.
Tarjetas de embarque enviadas en tiempo.
26 december 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hola! ¡Gracias por su reseña positiva! Realmente valoramos las buenas opiniones sobre nuestro servicio, por lo que sabemos que estamos haciendo lo correcto.
¡Que tenga buen día!
Réservation traitée parfaitement et…
Réservation traitée parfaitement et rapidement. Le service client et très réactif et à l'écoute ce qui est très agréable. Je n'hésiterais pas à refaire appel à vos services pour mes prochains vols !
25 december 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Salut ! Merci pour avoir partagé votre opinion sur le service.
Nous travaillons sans cesse pour garantir le meilleur service possible.
Nous sommes donc très heureux que vous soyez satisfaite.
Nous vous souhaitons une bonne journée et de bons voyages futurs avec nous !
Run away from this company!
Run away from this company!! Once you book with them they will overcharge you for any extra you need: luggage, seat, etc. In our case we needed a priority board with Ryanair that costs between 6 and 8 euros and they charged us 19. Good that we didn't need to check-in any luggage!
21 december 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi! Thank you for your feedback.
We are really sorry for the inconvenience you've faced during booking with us. Let us remind you that the pricing policy is completely on the side of the airline. The price for additional services indicated during the booking process is usually twice cheaper than after you have already made the booking and indicate that you need extra services. Also, prices for priority depend on the flight route.
We are very sorry for any inconvenience and would like to remind you that we remain at your disposal 24/7.
Have a nice day!
Very responsive via Facebook
20 december 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi! Thank you for your positive review! We really value good opinions on our service. .
We hope to assist you with your future trips!
Have a nice day!
Frustating first experience - Lugagge Scam
I am not used to complaining but my first experience with Flyhacks make me absolutely angry. I bought a flight (with one connection between) that it was saying that include 2 luggage (10 kg). When I receive my boarding pass, it was specific that I could have just a small personal bag that fits under the seat. If I wanted more I needed to spend more 20 pounds per usual trolley and it would end it up to 40 pounds because I do a change/connection so it is considered 2 travels.
It all would be fine if the company clearly explained the luggage terms correctly. I don't think "hand luggage (10kg) should be the term used for a small personal bag that fits under the seat. I just realise one day before my flight that I can't have basically any luggage. So frustrating when I paid a lot for this flight
19 december 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi! Thank you for your feedback.
We are really sorry for the inconvenience you've faced during your trip. We work hard to eliminate such cases - information about luggage is always indicated during the booking process. For Ryanair, free hand luggage can weigh up to 10kg, with the important point being the dimensions – 40 x 20 x 25cm. Other types of luggage should be purchased separately. We hope we will get a chance to serve your travel needs again in the future.
Have a nice day!
fast and concise email support
fast and concise email support ⭐️⭐️⭐️⭐️⭐️
14 december 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi! Thank you for your positive review! We truly value positive opinions on our service. They motivate us to become even better at what we do.
Have a nice day!
5 stele
Deși am avut probleme cu 2 zboruri anulate, și nu din vina lor, i-am prins si cam greu la telefon, dar au făcut tot posibilul să îmi recuperez banii de la Volotea și Ryanair. Mulțumesc Olha!
12 december 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi! Thank you for your positive review! We truly value positive opinions on our service. They motivate us to become even better at what we do.
Have a nice day!
numéro de réservation erronée
numéro de réservation erronée
hotline uniquement disponible en anglais,avec une personne qui ne sais te répondre que par "email, email".Pourquoi vendre en France si
en cas de soucis personne ne peux communiquer avec vous!!!
pour ce rendre compte que numéro de réservation erronée pour s'enregistrer en ligne pas très pratique.
je ne recommande vraiment pas
9 december 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Bonjour,
Nous sommes désolés que vous ayez eu un tel problème.
La plupart de nos agents savent parler français mais il arrive que la ligne française soit occupée ou ne soit pas disponible pendant une certaine période. Vous pouvez toujours nous contacter par mail en français et vous obtiendrez une response même si la ligne n'est pas disponible.
Nous voulons réitérer que nous sommes très désolés et que nous serons toujours prêts à vous aider dans l'avenir, même si la ligne n'est pas joignable à un certain moment. Il suffit de nous écrire.
Merci de votre patience.
Amazing !
Amazing !! Really good prices and effective and efficient.
Thank you for answering my query very quickly.
6 december 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi! Thank you for your positive review! We truly value positive opinions on our service. They motivate us to become even better at what we do.
Have a nice day!
Fantastic service
Fantastic service. Used them for the first time to book a much cheaper flight deal than anywhere else. Was surprised by the ease of their website, booking process and their tone of voice in their comms made me smile. I always felt informed the status of my flights and they even checked in for me. Will recommend to anyone else looking for good deals made easy!
4 december 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
Sehr guter Service.
26 november 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hallo! Danke schön für Ihre positive Bewertung!
Wir achten gute Meinungen bezüglich unseres Kundendienstes hoch, auf diese Weise wissen wir, dass wir das Richtige tun.
Wir wünschen Ihnen einen schönen Tag!
Je suis content de tout cette…
Je suis content de tout cette explication
Toute est clair pour moi merci beaucoup je suis très content
25 november 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Salut !
Merci pour avoir partagé votre opinion sur le service.
Nous travaillons sans cesse pour garantir le meilleur service possible.
Nous sommes donc très heureux que vous soyez satisfaite.
Nous vous souhaitons une bonne journée et de bons voyages futurs avec nous !
Very good service
I am really happy with the faster answer that I received when I need information. Employers of flyhacks are very kind and help you very well by telephone or by email. I recommend this service to everybody!!
23 november 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi! Thank you for your positive review! We truly value positive opinions on our service. They motivate us to become even better at what we do.
Have a nice day!
Great service and easy to use
20 november 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi! Thank you for your positive review! We really value good opinions on our service.
We hope to assist you with your future trips to prove that we are worth 5 stars :)
Have a nice day!
Amazing service
I was flying to Liverpool to catch a connection flight and my first flight was delayed by an hour causing me to miss the second flight. I contacted customer support for a solution and they replied immediately and resolved all problems. Amazing customer service, I won’t buy another flight if it’s not through Flyhacks again 🥳 Special thanks to lifesavers Olha, Svitlana and Alex S for their speedy and fantastic customer service. Thank you!!
19 november 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi! Thank you for your positive review! We truly value positive opinions on our service. They motivate us to become even better at what we do.
Have a nice day!
Very easy to use and customer service…
Very easy to use and customer service is excellent
16 november 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi! Thank you for your positive review! We truly value positive opinions on our service. They motivate us to become even better at what we do.
Have a nice day!
Great support
Great support, great prices, thanks from a french student !
16 november 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
Very kindly
Very very kindly call center. They helped me with a problem very fast and profesionell.
It was my first book via flyhacks but i am very satisfied.
15 november 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi! Thank you for your positive review! We truly value positive opinions on our service. They motivate us to become even better at what we do.
Have a nice day!
Awesome service!!
Awesome service!!!
Fast delevery and great phone support.
14 november 2019
Review zonder uitnodiging
Antwoord van Flyhacks
Hi! Thank you for your positive review! We do really value good opinions on our service so we know we are doing the right thing.
Have a nice day!
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