I would not recommend using any site where you have to go through this company. Save yourself the time, headaches, multiple calls, bait and switch, attitude of customer reps and late night calls. Go t... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
M. Skyler buen comercial Compramos dos vuelos : Spirit airline Lima a Houston Air Turky Houston Paris Tengo confianza en su empresa Hay malas notaciones en internet
Bedrijf heeft geantwoord
I would like to rate my customer experience a 5! The customer service rep listened to my complaints with complete patience, professionalism, and understanding. Even as I cried and yelled while tryin... Toon meer
Bedrijf heeft geantwoord
I had the pleasure of speaking first with Ambrose who walked me through the process of booking the ticket. He was very patient with me. After completing the booking i was transferred to Cynthia who wa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The mission of Foggyfly.com is to pioneer the sale of cheap flight tickets. And offers enjoyment for everyone who wants to travel affordably. As a result, our core beliefs guide us in achieving this. We offer a comprehensive selection of travel services at cheap prices. Since its founding, Foggyfly.com has gained a trustworthy reputation for providing effective service to its customers all over the world. You can find it here.
Contactgegevens
3001 NW 48th Ave APT 247 Lauderdale Lakes, FL 33313, USA, 33313 , USA, Verenigde Staten
- +1-844-717-2357
- support@foggyfly.com
- foggyfly.com
4,0
Goed
4K reviews
Heeft 65% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Foggyfly
Dear Passenger,
Thank you so much! We are thrilled to hear that our team was able to help you out. We aim to provide great support to every traveller, and it’s wonderful to know we hit the mark for you.
We hope to see you back at Foggyfly.com soon!
Best regards,
Foggyfly Team
DON"T USE THIS WEBSITE
DON"T USE THIS WEBSITE. I tried to book a fly with this website. It showed me cheap fair, the flight timing was good for me. When I booked the flight, I saw the booking wasn't confirmed and e-ticket wasn't issued. Called their customer support, they said I am on the waiting list not confirmed, plus there are restriction with this ticket. I can't take any luggage, even a carry on, and it is non refundable ticket.
None of these was showing on the booking page. Then charge me over $250 to upgrade my ticket to be able to have the same flight with carry on, and confirm ticket.
This is a scam website. I strongly recommend NOT to use this website. Their customer support wasn't helpful at all.
It is
6 april 2026
Review zonder uitnodiging
Antwoord van Foggyfly
Dear Passenger,
We are deeply concerned by your review. Providing a transparent booking process is our top priority, and we regret that your experience felt otherwise. We would like the opportunity to review your case, specifically the upgrade fees and the lack of clarity on ticket restrictions. Please reach out to us at “reservations@foggyfly.com”, with your details so we can investigate this immediately and work toward a resolution.
Best Regards,
Brand Manager, Foggyfly
Valor del ticket al final es 50% más caro que lo ofertado
Promocionan un valor de un boleto aéreo que termina siendo 50% más caro, hasta que lo confirmas te enteras. me sentí estafada
5 april 2026
Review zonder uitnodiging
Antwoord van Foggyfly
Estimado pasajero,
Lamentamos mucho la frustración. Un cambio de precio del 50% ciertamente no es la experiencia que queremos para nuestros viajeros. Por favor, envíe los detalles de su reserva a “reservations@foggyfly.com”, para que podamos revisar su caso y asistirle en consecuencia.
Atentamente,
Gerente de Marca, Foggyfly
Both Sarah and Eddie were very helpful…
Both Sarah and Eddie were very helpful with my booking
5 april 2026
Review zonder uitnodiging
Antwoord van Foggyfly
Dear Passenger,
Thank you for recognizing Sarah and Addy! We agree—they are a fantastic part of the Foggyfly.com team. We are so glad they were able to assist you with your booking. Thank you for choosing us, and we wish you a wonderful journey!
Sincerely,
Foggyfly Management Team
Customer service has been very…helpful
Customer service has been very intentive.
5 april 2026
Review zonder uitnodiging
Antwoord van Foggyfly
Dear Passenger,
Thank you for the kind words! We’re thrilled to hear that our customer service team met your expectations. Providing helpful, dedicated support is what we do best.
Safe travels and thank you for booking with us!
Sincerely,
Foggyfly Management Team
This was not a good experience not…
This was not a good experience not because of the agents but because of the changes to my tickets causing me to have to pay $300 more for baggage because it’s a new airline all together with a different policy for bags as well of the comfort level of the aircraft. I am going to a funeral of my father in laws so not a good trip already. The price is right but not knowing what’s actually going on is not worth the stress that price has brought at this difficult time. I gave 5 only because it’s not the agents problem.Do better..
5 april 2026
Review zonder uitnodiging
Antwoord van Foggyfly
Dear Passenger,
First and foremost, please accept our deepest condolences on the loss of your father-in-law. We are truly sorry that you are traveling under such difficult circumstances.
We also want to thank you for your immense kindness in recognizing our agents despite your frustration. However, we hear you loud and clear: a "right price" isn't worth it if it comes with the stress of unexpected baggage fees and airline changes. We aim for transparency, and it’s clear that in this instance, we fell short of ensuring you felt fully informed about the baggage policy shifts between carriers.
Your feedback about "not knowing what's actually going on" is something we are taking directly to our management team to improve how we display airline-specific policies during ticket changes.
We wish you a safe and peaceful journey during this time of mourning.
Sincerely,
Foggyfly Management Team
I was unhappy with the Bait and Switch…
I was unhappy with the Bait and Switch with the advertised price. I was not happy with being trapped to the new price. My credit card denied the extra charges. Once I got that cleared up I called back and left on hold for a long time, then hung up on. Once I was able to get through I was able to clear up the problem. I received many call backs to reassure me about confirmation, and confirmation on my seat request for my daughter. That was very helpful and that has improved my feelings towards my experience.
4 april 2026
Review zonder uitnodiging
Antwoord van Foggyfly
Dear Passenger,
Thank you for your incredible patience and for sharing the full scope of your experience. We sincerely apologize for the initial frustration regarding the price change and the technical hurdles with your payment—we know how stressful those moments can be.
We are so glad to hear that our team’s follow-up calls helped provide the reassurance you needed. Ensuring you and your daughter are comfortable and confirmed for your flight is exactly what we strive for. We appreciate you sticking with us to clear everything up.
We hope you and your daughter have a wonderful trip!
Warm regards,
The Foggyfly Team
I received my boarding past from Addy
I received my boarding past from Addy, he was very pleasant and polite
5 april 2026
Review zonder uitnodiging
Antwoord van Foggyfly
Dear Passenger,
Thank you for the 5-star review! We are so glad to hear you had such a positive interaction with Addy. Being "pleasant and polite" is exactly the kind of service we strive for at Foggyfly.com.
We appreciate your feedback and look forward to helping you with your future travels!
Best regards,
Foggyfly Management Team
Operators were very kind but...
Operators were very kind but I could have used more transparency about the final pricing and the possibility your flights might be different on the website — before I paid a nonrefundable fee.
4 april 2026
Review zonder uitnodiging
Antwoord van Foggyfly
Dear Passenger,
Thank you for the kind words about our support team! We’re glad our operators could assist you.
We also appreciate your honest feedback regarding the clarity of our final pricing and flight details. We want every traveler to feel 100% confident when booking with Foggyfly.com, and we are taking your suggestions to heart as we refine our booking process.
Thank you for traveling with us, and we hope to see you again soon!
Best regards,
Brand Manager, Foggyfly
very clunky and hard to use
very clunky and hard to use
still can not find my flight at America Airlines website...
4 april 2026
Review zonder uitnodiging
Antwoord van Foggyfly
Dear Passenger,
Thank you for your honest feedback. We are truly sorry that you found our site clunky and that you're having trouble locating your flight with American Airlines.
Providing a smooth user experience is our top priority, please reach out to us at “reservations@foggyfly.com” immediately. We want to make sure you have your airline confirmation code so you can manage your trip directly on their site without further stress.
Best regards,
Brand Manager, Foggyfly
I think they did a wonderful job
I think they did a wonderful job
4 april 2026
Review zonder uitnodiging
Antwoord van Foggyfly
Dear Passenger,
"Wonderful" is exactly the word we strive for! Thank you so much for the 5-star review. Our entire team at Foggyfly.com works hard to ensure every passenger has a seamless experience, and hearing that we succeeded makes our day.
We appreciate your support and can’t wait to help you with your next "wonderful" adventure!
Safe travels,
Foggyfly Team
I got my eticket and boarding passes
4 april 2026
Review zonder uitnodiging
Antwoord van Foggyfly
Dear Passenger,
That is what we like to hear! There’s no better feeling than having those boarding passes in hand and being ready to fly.
We are so glad the process went smoothly for you. Thank you for choosing Foggyfly.com for your travel plans. We wish you a safe, comfortable, and wonderful trip!
Best regards,
Foggyfly Team
WARNING
WARNING: DO NOT PURCHASE TICKETS FROM FOGGFLY!!!
I strongly advise against booking flights through FoggyFly. This company demonstrates fraudulent and deceptive business practices. After completing my reservation for my wife, a representative named Carlos contacted her asking for additional payment before her flight could supposedly be confirmed. Additionally, she would not be able allowed to bring a personal bag or suitcase and the flight would need to upgraded to allow that.
When I requested to cancel the reservation that I made less than an hour after booking, I was told it could not be canceled and that I would lose the $215 already charged to my card. Carlos then asked for another credit card to process an additional fee of $396.40 before he could “check seat availability.” I refused and asked to speak with a supervisor.
I was transferred to Max, who falsely claimed the issue was due to a limit on my American Express Platinum card. He later stated that Carlos had attempted to book a standby flight, something never disclosed to me. Both representatives were unprofessional and misleading throughout the interaction.
Based on my experience, FoggyFly engages in unethical practices and appears to be operating a scam. Do not use this company under any circumstances!
4 april 2026
Review zonder uitnodiging
Antwoord van Foggyfly
Dear Passenger,
This is a deeply concerning and not the experience we strive to provide. We are currently reviewing your file and the interactions with our agents. Please contact us at “reservations@foggyfly.com”, so we can review your transaction and resolve this on priority.
Best Regards,
Brand Manager, Foggyfly
Eric help me to book flight tickets and…
Eric helped me to book flight tickets and he responsible and helped with my itinerary
3 april 2026
Review zonder uitnodiging
Antwoord van Foggyfly
Dear Passenger,
That is wonderful to hear! We are so glad Eric was able to help you navigate your booking and build a great itinerary. Taking responsibility for our passengers' travel plans is what we do best at Foggyfly.com.
Thank you for your trust and your kind words—have an amazing trip!
Sincerely,
Foggyfly Management Team
Easy transaction
3 april 2026
Review zonder uitnodiging
Antwoord van Foggyfly
Dear Passenger,
"Easy" is exactly what we aim for! Thank you for the 5-star feedback. At Foggyfly.com, we’ve designed our process to be as straightforward and stress-free as possible.
We appreciate your business and hope you have a wonderful trip!
Best regards,
Foggyfly Team
Really happy
3 april 2026
Review zonder uitnodiging
Antwoord van Foggyfly
Dear Passenger,
Thank you so much! We are thrilled to hear that our team was able to help you out. We aim to provide great support to every traveller, and it’s wonderful to know we hit the mark for you.
We hope to see you back at Foggyfly.com soon!
Best regards,
Foggyfly Team
Cynthia was so nice even when I got…
Cynthia was so nice even when I got upset she helped me with everything and reassured all my flights go smoothly
2 april 2026
Review zonder uitnodiging
Antwoord van Foggyfly
Dear Passenger,
Thank you for being so honest about your experience. We truly understand that travel planning can be incredibly stressful, and we are so glad Cynthia was there to provide the patience and reassurance you needed.
At Foggyfly.com, we don’t just handle bookings; we handle people. I’m thrilled to hear that Cynthia helped everything go smoothly and put your mind at ease. I will personally share this with her—she will be so happy to know she could help turn your day around!
Safe travels and thank you for trusting us!
Best regards,
Foggyfly Team
Antwoord van Foggyfly
Dear Passenger,
Thank you so much for the 5-star review! We are thrilled to hear that Cynthia was able to provide such great, patient, and helpful service.
At Foggyfly.com, we know that travel planning can sometimes be a bit overwhelming, which is why our experts like Cynthia take the extra time to make sure every detail is perfect. I will be sure to share your kind words with her today!
Safe travels, and we look forward to assisting you again.
Best regards,
Foggyfly Team
Antwoord van Foggyfly
Dear Passenger,
Thank you so much! We are thrilled to hear that our team was able to help you out. We aim to provide great support to every traveller, and it’s wonderful to know we hit the mark for you.
We hope to see you back at Foggyfly.com soon!
Best regards,
Foggyfly Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.