Folk Reviews 16

It has been okay. We haven't had as much communication from any type of account manager or customer success specialist. When I first signed up, there was someone assigned to introduce me to the product but that was about it.

It's easy enough to navigate for simple things but it would have been nice to have someone dedicated that explains how to set up complex dashboards and explain different aspects of the platform.

I am using a lot of time to figure things out on my own whereas other platforms have been a lot more involved in assisting us.

Highly intuitive user interface, easy workflows, excellent enrichment features. As a first time CRM user I found Folk very easy to get to understand.

Super intuitive, lightweight CRM with a fast browser extension to add people on the fly.
Fantastic to have several boards, easy to access, fully customisable, loved by both our leadership team and the juniors working with us.

If you want an option that is sleek and customisable like notion, without the clunkiness and loading times; I can recommend folk.

Simple d'utilisation, flexible et très adapté pour gérer les interactions c'est l'outil parfait pour une démarche outbound. Folk évolue régulièrement et dans le bon sens !

Been using folk for the last couple months and am really happy with it so far. This CRM has enough functionality that is still a time-saver for our small business, but without all the extra bits and bobs we'd never use.

The messaging function is fantastic since we only need to email <100 people at a time so we didn't have to subscribe to a whole separate email service.

I'm not a pro yet, but it's already been worth the money.

Simplicity is a massive asset. The team at Folk have stripped away all the bloat that bogs down most CRMs and focus on the key (clever) features that help you work faster and more effectively. Love it.

I'm still early in my journey with Folk, but so far I'm really impressed. The interface is clean and intuitive, and it's been easy to get started without a steep learning curve. It feels like the CRM was designed for how I actually want to work, not the other way around.
Will be back to expand on this review once I've had more time with it!

We really like working with folk. It totally meets our needs, its easy to understand and helps steer our sales and partners.

Très bonne expérience avec le CRM Folk. Je recommande vivement !

As a solo entrepreneur, this has changed my life and my business forever. It is simple to install, set up, and use. The fact that it interfaces with my email, WhatsApp and LinkedIn is a game-changer. If you are a small business or team, then I would 100% recommend Folk. I already made my annual subscription back in the first month of using Folk.

Team of 15 salespeople - Been using Folk with my team for a while now - Very powerful CRM for sales and relationship management. It's been key to streamline our lead generation from Linkedin, manage outreach at scale, and allowed us to expand on big accounts with LLM integrations keeping us pro-active on all fronts.

Would recommend to any sales team looking for a CRM that will work for them !

I use folk to manage my sales pipeline. It's easy to use and connected to LinkedIn

Unfortunately the Folk CRM doesn't identify when two contacts have the same email address and flag them as duplicates.

It only does this if the contacts have the exact same first and last name too.

As our contacts are primarily in Asia where there are multiple variations of names (english names / chinese names / many middle names), this is making the CRM pretty unusable for us as we are ending up with so many duplicates. This then ends up in embarrassing situations where we're emailing different things to the same person and multiple times.

I reported it to their support team, but as they see this as a feature not a bug it didn't sound like they'll be actioning it to fix.

I use it with my team, it's the most powerful tool regarding contact management. They have really cool features like a Chrome Extension, Mail Merge and Zoom App that make the tool now necessary for us