In general, I'm very happy with the transfer service. There is a problem with selecting cover photos for each movie. I've worked with Marianna Curran, and she will get back to me when it's resolved.... Toon meer
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I bought some beautiful things at their site only to find out I couldn't open the files, but Forever quite on their own account offered and also gave me a refund. So although I wish it had been clear... Toon meer
Bedrijf heeft geantwoord
Easy to go thru the process from ordering the box/payment to getting the VHS converted to my online forever acct. The process seemed to be longer than what I had experienced before, however the outco... Toon meer
Bedrijf heeft geantwoord
Very easy process. Everything we wanted. They did a great job on our movies. We had 89 movie cartridges and all were done in about 3 weeks. Didn't know what to expect. This was our 1st time doing... Toon meer
Bedrijfsgegevens
Info over FOREVER
Geschreven door het bedrijf
FOREVER is your #1 trusted source for digitization, cloud storage, printing, and more. We're a one-stop shop for all of your memories.
Contactgegevens
Verenigde Staten
- 1-888-367-3837
- support@forever.com
- forever.com
4,6
Uitstekend
5K reviews
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Transfers are well done
In general, I'm very happy with the transfer service. There is a problem with selecting cover photos for each movie. I've worked with Marianna Curran, and she will get back to me when it's resolved.
I'm very happy with the product and its periodic upgrades. Eight years of satisfaction and going. . .
8 april 2026
Very easy process
Very easy process. Everything we wanted. They did a great job on our movies. We had 89 movie cartridges and all were done in about 3 weeks. Didn't know what to expect. This was our 1st time doing this. Wonderful experience. Will do it again.
20 maart 2026
Antwoord van FOREVER
Thank you for your feedback.
We’re sorry to hear the photos appeared blurry and the color was not as expected. That’s not the quality we strive to deliver. Please reach out to our Client Care team at FOREVER support@forever.com so we can review your order and help make this right.
Received quickly and in good shape
Received my order very quickly and in great condition. product was packed well and no damage is apparent. It was also a very fast turn around, I received the order in just over a week. Thank you!
30 maart 2026
It is wonderful to speak with a human…
It is wonderful to speak with a human being who carefully listens to the person speaking... it sure beats being put through many prompts.
3 april 2026
You never returned my 2nd box of ophotos and videos
I've never received my 2nd box of videos and photos back, nor the SSD drive with the digital files from that box.
3 april 2026
Antwoord van FOREVER
Thank you for bringing this to our attention. We understand how concerning this must be, especially when it involves such important memories.
A member of our team will be reaching out to you shortly to discuss this further.
We truly appreciate your patience and the opportunity to make this right.
Prompt responses as much as possible.
Prompt responses as much as possible.
Helpful advice.
Knowledgeable.
Very approchable and appreciated greatly.
27 maart 2026
Stand by their products
They are very supportive, stuff happens some times and they always fix it. They stand by their quality. the service is Brillant.
1 april 2026
I throughly researched all the…
I throughly researched all the available programs for archivists. (I’m currently writing a magazine article on this subject. ) I’ve found Forever much harder to learn. I have 1000’s of photos and documents to scan and archive. It takes way to archive (10 minutes per !) I think I’m wasting my time and will have to find another system.
31 maart 2026
Antwoord van FOREVER
Thank you for sharing your detailed feedback.
We're sorry to hear of the troubles. We would love to have you reach out to our Client Care Team support@forever.com for them to further assist you.
I’m pleased with the product
I’m pleased with the product, the software programs, the help that is always there when I need it and pease of mind my pictures are safe.
23 maart 2026
Antwoord van FOREVER
Thank you for sharing your feedback, we’re truly sorry to hear about your experience. This is not the level of quality, value, or ease of use we strive to provide.
We’d really like the opportunity to make this right and better understand what happened with your order and download experience. Please reach out to our Client Care team so we can assist you directly and work toward a resolution.
We appreciate you bringing this to our attention and hope to improve your experience moving forward.
Unfortunately the book contained a…
Unfortunately the book contained a proof sheet and 30 pages from someone elses book at the end of my book. So 1 star for the production.
However, 5 stars for your support! Arerial Gildon was an amazing help to get a new book ordered for us.
29 maart 2026
Antwoord van FOREVER
Thank you for your feedback we’re very sorry for the production issue with your book. That’s certainly not the experience we want for our customers.
We’re so glad to hear that Aerial was able to assist you and provided a great support experience. We truly appreciate your understanding and your continued trust in FOREVER!
Great service
Great service. I was kept informed on every step in the process and it was easy to follow and the quality shipping supplies gave me confidence my “memories” would be protected during shipment. A nice touch was my Ambassador who provided a personal connection in addition to the digital process.
20 maart 2026
Antwoord van FOREVER
Thank you for your wonderful review!
We’re so glad you felt informed and confident throughout the process, and that the packaging and personal support from your Ambassador made a difference. We truly appreciate you trusting FOREVER with your memories!
Antwoord van FOREVER
Thank you for your review!
We’re so glad you had a great experience with our Client Care team. We truly appreciate you choosing FOREVER!
They were helpful to answer my…
They were helpful to answer my questions and help me through an issue. Thanks.
27 maart 2026
Antwoord van FOREVER
Thank you so much for your kind feedback! We’re glad to hear our Client Care team was able to answer your questions and help you through the issue.
We truly appreciate you taking the time to share your experience and are always here if you need anything further!
I ordered a Hardbound Notebook and the…
I ordered a Hardbound Notebook and the printing and colors were clear and vibrant. It also came very quickly.
27 maart 2026
Antwoord van FOREVER
Thank you so much for your kind feedback! We’re delighted to hear that your Hardbound Notebook turned out beautifully with clear, vibrant printing and colors, and that it arrived quickly as well.
We truly appreciate you taking the time to share your experience and are so glad you’re happy with your order!
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