Perfect for simple staples and some standout pieces, I always get compliments on my overshirts and just love that I’ve found an indy brand that makes well-produced items from good quality materials at... Toon meer
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Lees wat reviewers zeggen
Very helpful customer service team when I needed their help returning items, past the 14 day window for doing it on their portal. Their assistance was really appreciated and they resolved everything f... Toon meer
Ill health prevented me from submitting a return for exchange by a country mile. I had a very kind, concerned, clear and constructive e.mail from Tom which fixed the problem perfectly. This truly pe... Toon meer
The items were dispatched really slowly. I ordered a pair of trousers and a jacket to wear as a suit, and both were the same material and colour but they were slightly different in colour.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shop Form&Thread for premium menswear clothing. Mindfully sourced from ethical factories using the finest materials. Transparently priced, slow fashion for men. Worldwide shipping. Free Worldwide returns.
Contactgegevens
35 Coal Drops Yard, N1C 4DQ, London, Verenigd Koninkrijk
- hello@formandthread.com
- formandthread.com
3,9
Goed
146 reviews
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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A wardrobe favourite
Form and Thread is a go to for long and short sleeved T shirts. The raglan T's are properly comfy, artfully tailored and made from top quality materials. Easily dressed up with a jacket or just worn casually. Their shirts are great too. A light layer for summer evenings or a great spring jacket. Without doubt a wardrobe favourite.
28 april 2022
Review zonder uitnodiging
Antwoord van Form&Thread
Thanks for the super review Sam! You've hit the nail on the head there as to what the Raglan Tee strives to be. It's great to hear that we have become a wardrobe favourite too! - Theo
Love there’s over shirts.
28 april 2022
Review zonder uitnodiging
Antwoord van Form&Thread
Thanks so much for the review Per :) - Holly
I love this brand
I love this brand. The clothes are great pieces: good quality, well sourced and of course look great. The colours in particular are really well chosen. Everything I buy becomes a staple of my wardrobe.
28 april 2022
Review zonder uitnodiging
Antwoord van Form&Thread
Thank you so much for the review Ned, we really appreciate your continued support! We regularly update our product lines with new colours, so keep your eyes peeled, you could have some more wardrobe staples soon enough! :) - Theo
An amazing find
Amazing quality, well designed garments at a refreshingly transparent and liveable price.
28 april 2022
Review zonder uitnodiging
Antwoord van Form&Thread
Thanks for the review MJ! One of our core values is to produce transparent, fairly priced garments so it's great to hear you appreciate this :). Thanks so much, Theo
Great company, great garments!!
Great company - love their shirts in particular. Really well made, great fit and last for ages. Can't recommend enough as an investment piece. Much better than any 'fast fashion' garments out there.
28 april 2022
Review zonder uitnodiging
Antwoord van Form&Thread
Thank you for the lovely review Ian! Our products are definitely made to last so it's great you have experienced this! - Theo
Clothes fit me without fail
Clothes fit me without fail! Well priced and love them - would definitely recommend
28 april 2022
Review zonder uitnodiging
Antwoord van Form&Thread
Hey Lucas! Thanks so much for the review, amazing to hear you love our clothing and fit as much as we go :) - Holly
Excellent clothes
Excellent clothes! Made to last last, fine materials and elegant design. I have been shopping here for 4 years and own most items. Can't recommend this brand enough!
28 april 2022
Review zonder uitnodiging
Antwoord van Form&Thread
Thanks for the glowing review, Jonathan! We love having you shop with us and I do hope to see you in-store again soon! - Holly :)
Quality menswear staples
Form & Thread sell a wide range of quality menswear staples at prices lower than many other premium brands (but obviously higher than standard high street brands).
28 april 2022
Review zonder uitnodiging
Antwoord van Form&Thread
Thank you for the fantastic review Simon! We love to provide our customers with premium quality garments, without the premium price tag! :) - Theo
Great products at affordable prices
Great products at affordable prices. Missed out on the Navy Blazer size Large. Please let me know when back in stock
Cheers
28 april 2022
Review zonder uitnodiging
Antwoord van Form&Thread
Thank you for the great review Martin! I'm sorry to hear you missed out on the Blazer this time round, they were very popular! We are expecting a restock in June, keep an eye on our newsletter for pre-order news! :) - Theo
I cannot speak highly enough about Form…
I cannot speak highly enough about Form & Thread as a brand or specifically Holly in their sales team. Holly was professional, exceptionally friendly and incredibly well informed regarding the products available from F&T. The level of customer service was outstanding and Holly is a phenomenal asset to the wonderful brand of Form & Thread.
I can't wait to be back shopping again!
All the best,
Matt
22 april 2022
Review zonder uitnodiging
Antwoord van Form&Thread
Thank you for taking the time to leave such a wonderful review Matt! Your continued support is hugely appreciated and it has been a pleasure speaking with you! Look forward to having you shop with us again soon :). Best wishes, Holly
Just what I've been looking for…
Just what I've been looking for forever: perfectly tailored and stylish, but very casual and understated clothing. Very nice material, too. In addition, customer service was superb: I received excellent instructions on sizing. Because the packaging got damaged on the way, one of the items I ordered was lost, but a replacement was sent immediately and it arrived quickly. I'll be ordering again.
13 april 2022
Review zonder uitnodiging
Antwoord van Form&Thread
Thanks for the wonderful review, Vladimir!
Great to hear your thoughts on our brand and we are so happy you found us! Brilliant news that your replacement arrived quickly. We look forward to you shopping with us again and we are always available for sizing advice :).
Best wishes,
Holly
Terrific design meets friendly service
Excellent clothing combined with great service. What more would you want?
6 april 2022
Review zonder uitnodiging
Antwoord van Form&Thread
Hi Geoffrey,
Great to hear from you again! Thanks so much for the awesome review :).
Best wishes,
Holly
Some of the best customer service I've…
Some of the best customer service I've experienced! Holly was super helpful and available throughout my experience ordering with them. Stylish and well-made clothing. Will certainly order from them again!
6 april 2022
Review zonder uitnodiging
Antwoord van Form&Thread
Hi Luke,
Thanks so much for leaving such a wonderful review! It was a pleasure speaking with you and we look forward to having you shop with us again!
Best wishes,
Holly
Absolutely brilliant Gallery jacket
Absolutely brilliant Gallery jacket, with super fast delivery and customer service. I ordered my jacket at 2200 hours on 2203222, and it was in my house by midday on 24032022. Thanks to Holly at Form & Thread, really impressed with your products and I will be coming back!
24 maart 2022
Review zonder uitnodiging
Antwoord van Form&Thread
Thanks for the brilliant review Patrick! We do our best to achieve super fast dispatch and delivery times so it's great to hear your jacket arrived quickly! We look forward to having you shop with us again in the future! :) - Theo
Amazing mens clothing.
Amazing mens clothing.
Simple, clean lines, quality fabric, and true to size.
18 maart 2022
Review zonder uitnodiging
Antwoord van Form&Thread
Hi Rodney,
Great to hear from you again! Thanks so much for leaving a wonderful review :)
Best wishes,
Holly
Big fan of F&T
Big fan of F&T. Great design and some of the fabrics are gorgeous. The Raglan Tee fabric is a beautiful jersey which seems to get better over time and the Canvas Atelier has become my year-round dry-weather jacket. Superb!
14 maart 2022
Review zonder uitnodiging
Antwoord van Form&Thread
Hi Brendon! Sounds like you have some lovely pieces of ours! Great to hear you love your Canvas Atelier as much as we do! Thanks for leaving us a review :) - Holly
A great customer service experience
A great customer service experience. Holly was very quick to respond and incredibly helpful. Thnak you so much for all your help.
12 maart 2022
Review zonder uitnodiging
Antwoord van Form&Thread
Hi Chris, thank's so much for leaving such a lovely review! I am so happy I was able to help and look forward to you shopping with us again! Best wishes, Holly :)
I found Holly at the Kings Cross store…
I found Holly at the Kings Cross store to be extremely helpful. She was personable yet professional and showed a detailed awareness of Form and Thread merchandise and availability. Great service
2 maart 2022
Review zonder uitnodiging
Antwoord van Form&Thread
Hi Anthony, thank you for taking the time to leave such a wonderful review, it really does mean a lot. We are always happy to help as best we can in-store, and provide our customers with the best experience possible. I hope to see you in our store again sometime in the future! - Holly :)
The best E-commerce exchange experience I have ever received.
I live in New Zealand and recently purchased two jackets from Form & Thread. One was perfect and I wear it almost every day, the second however was a cut I just didn't suit. I contacted F&T and they have provided some of the best returns services I have ever received. No questions were asked, I was issued with a DHL return receipt. Even with a few Covid hiccups, Holly at their returns office made my experience seamless & she even spent the time providing recommendations for appropriate substitutions. I buy heaps of stuff online and can never be bothered writing reviews but when you get customer service that genuinely makes you feel cared for and happy — it's well worth sharing. Thanks Holly & all the team at F&T. You produce exceptional product & customer service. I'd rate 6 stars if I could.
13 februari 2022
Review zonder uitnodiging
Antwoord van Form&Thread
Wow, Zak, what an incredible review! Thank you so much for taking the time to write this, it really helps us a lot. I am so happy you were pleased with the service you received, we try to make returns as simple and efficient as possible for our customers, as we know top-notch customer service can be the difference in a brilliant vs terrible experience with a brand. We are not satisfied with just providing the best possible product for our customers, but strive to provide the best overall shopping experience as well. Thank you again for the wonderful review, Zak, it means a lot. - Theo :)
My son gave me a Twill Daikanyama…
My son gave me a Twill Daikanyama Jacket for Christmas. Loved the garment, but it was too small. To make short out of a very long story, people like Theo and Holly at Form & Thread helped me navigate the process of returning the smaller garment, and securing the delivery of a larger garment which turned out to be a perfect fit.
They never gave up, they never lost their cool, and they gave me a master class in what the words "Customer Services" actually mean.
Very well done, and thank you, everyone!!!
11 februari 2022
Review zonder uitnodiging
Antwoord van Form&Thread
Hi John, thank you so much for taking the time to leave such a lovely review! We are pleased we were able to arrange your exchange so seamlessly and happy to hear that the larger garment is the perfect fit! - Theo :)
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