STAY CLEAR
I ordered a Corner Cat Scratching Side Table, but a completely different item was delivered.
The company's own proof-of-delivery photo shows a small blue parcel that is clearly inconsistent with the product ordered. Despite this, customer service has repeatedly asked me to provide photos of the packaging and shipping label after I explained they had already been disposed of before we realised the wrong item had been sent.
I have supplied my order details, their proof-of-delivery photos, and all the information available, yet they continue to ask for the same evidence instead of investigating their warehouse dispatch records.
At the time of writing, the issue remains unresolved. I simply want the correct item sent or a full refund.
Based on my experience, I cannot recommend this seller.




