Very concerning experience.
Very concerning experience.
I repeatedly informed the casino about my gambling addiction and explicitly requested permanent account closure. Despite this, my account was reopened multiple times, allowing me to continue depositing and losing money.
This is a serious failure of responsible gambling policies. Self-exclusion should be final and strictly enforced — not something that can be reversed or ignored.
The lack of proper safeguards and the ability to regain access so easily raises serious concerns about player protection and compliance.
I strongly advise others to be cautious. If you are vulnerable or struggling with gambling, this platform may not provide the protection you would expect.




