fragrancehouse.co.uk Reviews 

119
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Easy to navigate site. Good discounts. Very quick, well packaged delivery Excellent product. Will certainly buy again.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What a fabulous service! Ordered a special birthday present and received my order in three days. A very good price and excellent communication via email. I will not be going anywhere else in future! T... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am so pleased with my order. I was sceptical at first because it was less expensive but I can confirm my perfume is exactly what I ordered. I sent an email with regards to Backorder and got a respo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been a customer of theirs for several years now. The service is excellent, the staff couldn't be more helpful, only ever had to phone once and they sorted out the mess I made Delivery is spo... Toon meer

Bedrijf heeft geantwoord

4,8

Uitstekend

TrustScore 5 uit 5

119 reviews

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4,8

Alle reviews

(119)

52 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Easy to navigate site

Easy to navigate site. Good discounts. Very quick, well packaged delivery
Excellent product.
Will certainly buy again.

3 november 2026
Review zonder uitnodiging
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Antwoord van fragrancehouse.co.uk

Thank you for taking the time to leave us a review Colin, it is greatly appreciated.
Really pleased to hear that you found our site easy to use and navigate and were plesed with your fragrance purchase, it's a great scent.
We look foward to seeing you again in the future at www.fragrancehouse.co.uk

Beoordeeld met 5 van de 5 sterren

Everything ran smoothly

Everything ran smoothly. Goods arrived promptly and packed securely.very good price.purchased for a Birthday gift.All good 👍

26 oktober 2026
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Antwoord van fragrancehouse.co.uk

Thank you for your lovely review Brenda, it's always great when customers share their experience with others.
We hope that they enjoy their birthday gift, its a gorgeous fragrance, and we look forward to seeing you again at www.fragrancehouse.co.uk

Beoordeeld met 5 van de 5 sterren

Appreciating good service

I would like to take this opportunity to recognise the excellent service I received from Danny, who works at your Malvern Link shop.

10 oktober 2026
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Antwoord van fragrancehouse.co.uk

Thank you for your review of our Malvern Link store and I am pleased to hear that we lived up the the standards we set ourselves. Your thanks have been shared with Danny who also adds his thanks and looks forward to seeing you again in the future

Beoordeeld met 5 van de 5 sterren

5 Star

5 Star
Great service from order to delivery.. perfume perfect ! Thank you
Order #194894:

15 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exactly what was Advertised brand new…

Exactly what was Advertised brand new many thanks Ashley Armstrong.

14 oktober 2026
Review zonder uitnodiging
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Antwoord van fragrancehouse.co.uk

Thank you for taking the time to leave us a review and share your experience with others.
We hope you are enjoying your purchase and look forward to seeing you again in the future at www.fragrancehouse.co.uk

Beoordeeld met 5 van de 5 sterren

Very fast and efficient service

Very fast and efficient service, item was received before expected delivery date and the price was better than retail competitors

3 oktober 2026
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Antwoord van fragrancehouse.co.uk

Thank you for your review Khaqan, we truly appreciate you taking the time to share your experience with others and we look forward to seeing you back again in the future at www.fragrancehouse.co.uk

Beoordeeld met 5 van de 5 sterren

Good all round order

Good all round order. Well packed. Delivered on time.
A great price 30% less than most of the big shop names.
My first stop for this sort of gift now.

21 september 2026
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Antwoord van fragrancehouse.co.uk

Thank you for your review David and it's great to hear that you loved our prices. As an Independent Retailer we alway try to offer the best possible prices to our customers along with great service.
We look forward to seeing you again at www.fragrancehouse.co.uk especially for Xmas and those other special occassions

Beoordeeld met 5 van de 5 sterren

Very good quick service

Very good quick service, no problems.

18 september 2026
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Antwoord van fragrancehouse.co.uk

Thank you for your review Patricia and we are pleased to hear you were happy with our service. We look forward to seeing you again at www.fragrancehouse.co.uk in the future

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant shopping…

Absolutely brilliant shopping experience with Fragrance house.
Great range of products and brilliant prices with super speedy delivery and well packaged.
Will definitely be buying my future Fragrances from them.

25 september 2026
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Antwoord van fragrancehouse.co.uk

Thanks for the review Amanda, it's alway's great to hear from our customers.
Really happy that you loved our wide range of fragrances and low prices. We look forward to seeing you again back at Fragrance House

Beoordeeld met 5 van de 5 sterren

What a fabulous service

What a fabulous service! Ordered a special birthday present and received my order in three days. A very good price and excellent communication via email. I will not be going anywhere else in future! Thank you.

14 september 2026
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Antwoord van fragrancehouse.co.uk

Thank you for your review Sally, we truly appreciate you taking the time to leave this for us.
Really pleased you loved both our prices and service and we look forwward to seeing you again at www.fragrancehouse.co.uk

Beoordeeld met 5 van de 5 sterren

Service and delivery spot on

10 september 2026
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Antwoord van fragrancehouse.co.uk

Thank you for your review Ann, it is aloways lovely when our customers share their experience with others.
We hope that you are enjoying your purchase and look forward to seeing you again in the future at www.fragrancehouse.co.uk

Beoordeeld met 5 van de 5 sterren

Fantastic price

Fantastic price. Loved my free sample too. I will definitely be ordering from Fragrancehouse again.

14 september 2026
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Antwoord van fragrancehouse.co.uk

Thank you for taking the time to leave us a review Andrea, this is much appreciated.
I hope that you bare enjoying your fragrance, buying new launches can be a risk at times (especially to receive at launch) but I don't think anyone can go wrong with Paradoxe Sweet Chemistry it truly is one of the stand out new fragrances for 2026. Great Choice.
Remember that like all Paradoxe scents it is refillable so keep your main bottle and just keep re-using.
We look forward to seeing you back at www.fragrancehouse.co.uk in the future eitehr for your refill bottle or another great perfume choice

Beoordeeld met 5 van de 5 sterren

Amazing company

Amazing company. 48 hours from ordering to delivering. Great price! Emails to confirm order on its way etc. Highly recommended ! *****

21 augustus 2026
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Antwoord van fragrancehouse.co.uk

Thank you for your lovely review Julie, we truly appreciate you taking the time to lave it for us.
I hope that you are enjoying your fragrance, we were worried that Lancome was going to discontinue it when they brought out the new "O"'s so its brilliant that they didn't>
Look forward to seeing youn again at www.fragrancehouse.co.uk

Beoordeeld met 5 van de 5 sterren

Fragrance House are excellent

Fragrance House are excellent. Fast delivery and one of the cheapest around for top perfumes.

3 augustus 2026
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Antwoord van fragrancehouse.co.uk

Hi Pauline, Thank you for taking the time to leave this lovely review. Great to hear that you find our pries to be some of the best and our service excellent. The team hear work very hard and truly appreciate when customers recognise them for this.
I hope that you are loving your purchase and we all look forward to seeing you again at www.fragrancehouse.co.uk in the future

Beoordeeld met 5 van de 5 sterren

Fantastic company

I have been a customer of theirs for several years now. The service is excellent, the staff couldn't be more helpful, only ever had to phone once and they sorted out the mess I made
Delivery is spot on they dispatch straight away and the fragrances are the real deal.
I've never found anywhere that can better the price, I always recommend them to my friends.

8 augustus 2026
Review zonder uitnodiging
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Antwoord van fragrancehouse.co.uk

Hi Howard,
Thank you for both your lovely review and loyal custom for these last few years. We truly appreciate both and are pleased that we keep giving you reasons to come back.
Thank you also for your recommendations to others, a business is not built by advertising but by the words of thise who have experienced its service and shared that with others. We are what you and our other customers have created over the years.
We hope that you are enjoying your latest purchase and look forward to seeing you again in the future at www.fragrancehouse.co.uk

Beoordeeld met 5 van de 5 sterren

The fastest next day delivery ever…

The fastest next day delivery ever experienced. For a 50 p surcharge ordered Saturday delivered Sunday.
Really brilliant

2 augustus 2026
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Antwoord van fragrancehouse.co.uk

Thank you for tyaking the time to leave us a review Nichols we really appreciate you doing so and sharing your experience with others.
I'm pleased to hear that you found our fast delivery option useful and as you can see we limit the cost to our customers as much as we can.
We look forward to seeing you in the future at www.fragrancehouse.co.uk and providing you with another great shopping experience

Beoordeeld met 5 van de 5 sterren

I am so pleased with my order

I am so pleased with my order. I was sceptical at first because it was less expensive but I can confirm my perfume is exactly what I ordered.
I sent an email with regards to Backorder and got a response within 2 days and perfume was dispatched exactly when they said. Will definitely order again :) x

5 augustus 2026
Review zonder uitnodiging
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Antwoord van fragrancehouse.co.uk

Thank you for oyur review Tara we really appreciate you taking the time to leave it for us.
Thank you also for your first order, we know how sometimes people can wonder about a company they have never used before and its brilliant that you decided to give us a try.
We look forward to seeing you again at www.fragrancehouse.co.uk in the future

Beoordeeld met 5 van de 5 sterren

FragranceHouse


Easy to order, good price and swift delivery. Easiest create account I have come across. Royal Mail knocked on the door and left the item on the doorstep, I was at home so I could retrieve it straight away. Not Fragrance House fault but if I had been out I would not have best pleased.

Order #190232

22 juli 2026
Review zonder uitnodiging
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Antwoord van fragrancehouse.co.uk

Thank you for taking the time to leave a review for us Lorriane, we truly appreciate this.
Very sorry to hear that Royal Mail just knocked and left your package outside. Your postie should have waited for you to answer and handed this directly to you - sadly though they are slowly becomng more like to other couriers :(

We hope that your loving your fragrance and look forward to seeing you again at www.fragrancehouse.co.uk

Beoordeeld met 5 van de 5 sterren

Really fast delivery

Really fast delivery, I purchased an 80,s classic Cacherel, it arrived very fast with a tester aswell,another classic drakkar noir
, lovely touch..

22 juli 2026
Review zonder uitnodiging
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Antwoord van fragrancehouse.co.uk

Thank you for taking the time to leave us a review Paul, its always great to hear from our customers.
Cacharel Pour Homme is one of those iconic scents so a great choice, glad you also liked the Drakkar Noir sample, the team always try to ensure that any sample in someway matches the fragrance a customer has purchased as normally that it the type of scent they like.
Enjoy your fragrance and we look forward to seeing you again in the future

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Updated several times from order to delivery.
Royal Mail delivery sooner than expected and delivered on time.
Bought Nina Ricci 30ml perfume.
Perfect size for holiday travel.
Good price.
Order also included a free perfume sample.

9 juli 2026
Review zonder uitnodiging
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Antwoord van fragrancehouse.co.uk

Thank you for taking the time to leave us a review Janet, we truly appreciate your doing so.
Glad to hear that Royal Mail were on the ball, they cost more than other couriers which is why we subsidise the shipping cost, but generally offer the best service.
I hope that you enjoy your Nina on your travels and look forward to seing you again at www.fragrancehouse.co.uk in the future

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