Frame It Easy Reviews 

I've ordered from here 3 times. The last time, the shipping took 1 day longer than stated but that is literally the 1 thing I can think of to complain about.
Being able to support a business in the USA and ordering frames to a custom size is amazing. And the way they package the frames is unbeatable in my opinion.
I will keep coming back to this company for my art business 100%
Also their customer service is great to work with even though they are only Mon-Fri and good on the company for giving employees the weekend off.

$40 mistake.

Frames arrives incorrectly sized, with a poorly cut mat and made out of cheap pressboard. It made remade frames at Michael's look high quality, plus they're cheaper, and they'll actually cut the mat properly.

I went back and forth with a passive aggressive customer service and finally had to mail back two awful frames on my own dime to the tune of $40.

Friendly customer service and the frame color was accurate. That said, I would not order from them again. Their website gives specific details on how to measure, so I did, twice. Even on the inside of the frame they printed the actual measurement I requested. The problem, the frame they sent is a quarter inch larger. Why let me measure to 1/16 of an inch for a custom order then mess it up. The website says there will be 1/4" overlap and I accounted for this. It does not say that 1/4" will be added to your measurements. In addition, even a small (less than 7x9) frame came with wire for hanging. The wire was frayed and there is no way I would give that to an older person or child. I had to remove it. There is also no 'traditional' frame stand on the back to allow the photo to sit on a table. What the frame does come with are several cleaning cloths and a hanger/nail which I don't need or want. Just the frame, cut to my measurements, for a fair price. I have pictures to support the initial 3-star review. Minus one additional star for filtering feedback on their site, making it harder for customers to make an informed decision on their products.

Frame was rushed. They called me an idiot because they provide a warning that the corners are sharp. Poor quality as I have a similar frame from elsewhere that has finished ends. Beware if you need to mount this low where children can touch it. Instead of asking for pictures of the shoddy work, they told me about the warning they included..... No sympathy from them!

I've purchased custom made frames from Frame It Easy for years now. Most recently, I had to cancel an order I had already placed with them. They did it without trying to twist my arm into leaving the order as it was (compare canvaschamps.com).

Their communications have been excellent, and they take the time to explain the different options.

Frameiteasy.com is a great choice for those who do not want to spend the time, money, and effort selecting frames to match a picture.

The quality of their workmanship shows.