Framesandgear Reviews 

175
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I ordered the wrong derailleur mount, so dealt with Bohdan. He was brilliant responsive, clear and helpful. He even found the correct mount and offered me a 50% discount, without the hassle of returni... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic Premium product. Looks sleek and holds my radar mount rock solid. Excellent aftercare support, after an installation error from me, Bohdan replied quickly several times to sort out my iss... Toon meer

Beoordeeld met 5 van de 5 sterren

Simply the best at what they do. My experience is with their direct mount hangers and computer (Garmin) mounts. I have used most brands and these are by far the best in the business. A little more... Toon meer

Beoordeeld met 5 van de 5 sterren

Product is premium and it feels like it (Wahoo computer mount for Roval Rapide cockpit). It was designed to perfection. Service was excellent and the company owner showed customer first attitude when... Toon meer

Bedrijfsgegevens

  1. Fietsservices

Geschreven door het bedrijf

Framesandgear® is a Danish brand with a sole purpose: to create components for an #effortlessride. Founded in in Copenhagen in 2020 as a small business. Today, Framesandgear® operates worldwide, through direct sales, and via our partnership stores, delivering components to riders and pro teams. We exclusively manufacture from titanium, aluminum and composites, primarily focusing on computer mounts, derailleur mounts and add-on components. Whether you are searching for a solid, aero computer mount with a pair of titanium bolts, or a direct mount in the exact color of your bike, we aim to deliver it through our one-stop shop of high-end components.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

175 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(175)

109 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Top product!

I ordered an GPS support for a Colnago C68 and I'm really happy because the product is top. Way way better than the Colnago support. Good build, solid support with no vibrations during the ride.
The communication with the company was simple, clear and super fast. Recommended!

31 juli 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I was robbed by Frames and Gear

Update: look, I thought I was ordering a Deda mount and I understand that the Colnago mount was pictured in the order confirmation. I told you I see that. I’m just telling you that I was under the impression that I was ordering a different mount and whomevers mistake it is (I believe it’s the website but who cares to argue about that) I was asking for your help. You told me what you’d offer to do which is for me to order the new mount (the one I thought I was ordering in the first place) at a discount and you suggested I sell the incorrect mount myself online. It just felt a little bit like the problem was mine and it’s a little disappointing not to see you offer to help me and just say something like “of course let’s have the intended order shipped to you and you can return the wrong product in that box once you get it with a prepaid label” or just somebtinf along those lines. It would have really been nice is all. Think about it…

If you’re a new company, maybe think about that and think about the importance of doing business this way. Forever (in my opinion) but at least until you’re steady. Look at the major success stories we all know and love, look how they do business. There is a reason they are successful. They’re focused on the long term goal, not focused on what their profit is in every transaction. This is 101 man I’m sorry

placed an order and received the wrong item. When I asked them for the correct item - they (Kristoff) literally complained about his import costs and asked me to sell it myseld and use the money to repurchase the item again (to receive the correct one this time) with the proceeds of my sale. Is any further explanation needed???… shop at your own risk. Buy a different brand from reputable retailers - there are plenty

24 juli 2023
Review zonder uitnodiging
Logo Framesandgear

Antwoord van Framesandgear

Hi Taylor,

As we also replied to your email right away, you ordered the Colnago C68 Mount as indicated in all our records, and you received that mount. You also sent the order confirmation to us, stating you ordered the C68 mount - It shows in your own order confirmation, and we have sent you Screenshots/ PDF of the order confirmation.
You then state that you ordered the Deda Superbox mount which simply does not show in any of our records, neither in the email you sent us.
We tried to work with you and offered to send the Deda Mount to you as soon as you returned the Colnago Mount to us, or we could simply refund you as soon as you returned the C68 mount, but you did not want to do any of that, but stated you wanted to throw out the mount you received.
We are a new company, and we work hard for our reputation!

You are welcome to get back to us, so we can solve the issue of ordering the wrong item.

All the best,
Kristoffer/ Framesandgear

Beoordeeld met 5 van de 5 sterren

Great quality product!

Great quality product!
This wonderful CC.01 computer mount looks great and it excellently made! I purchased one as the standard holder that comes with the C68 looks cheap in comparison and hence why I wouldn't fit it on my handlebar. I had been searching for a few weeks when finally I came across Frames&Gear. Looking at the images I knew this is what a bike like a C68 should have as a mount and so I ordered one. The item did take 10 days to arrive due to the UK postal service but I spoke to Kristoffer the founder and he responded quickly and efficiently. Fortunately the following day my item arrived but Kristoffer was willing to ship me another with DHL so I could get it in time for my cycling trip. I have now fitted it and set it up and it looks absolutely mega! This company should be manufacturing their products as the official equipment to all the bike brands instead of the cheap plastic things most bike companies supply! If like me you have invested a lot of money into your dream bike then you owe it to yourself to make sure the finishing kit like a computer mount is of the level and quality of Frames&Gear. I shall be telling everyone who owes a bike that they should be upgrading their mount to one of these!

10 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top service

Top service, top product... Nothing else to say. Had i really nice experience with help from the customer service and the product didn't disappoint. Can only recommend!

7 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

God rådgivning

God rådgivning, tilfreds med købet af mit Enve Road mount- super kvalitet og hurtig levering!

1 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Super bike mount made of alloy

Super bike mount made of alloy, which I feel it much better than my old one. This is more stiff than plastic ones, that sometimes breaks if you ride over bumps.

8 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick and easy to deal with

Their website is easy to navigate, and I quickly found a fitting Garmin mount for my Zipp Sprint SL stem. However, I had a few questions in regard to an additional GoPro mount, hence why I contacted Framesandgear via their Instagram. They were quick, informative and polite in their response, and I had my mounts a few days later. Overall, a great customer experience and the product looks great.

5 januari 2022
Review zonder uitnodiging

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