FRAVITA Reviews 48

j'ai commandé des patchs fabriquer en France et j'ai reçut des patch made in usa , grosse arnaque il ne veulent pas reprendre leur marchandise et me rembourser, sur leur annonce je pouvais retourner la marchandises sous 180 jours , c'est pas vrai , surtout ne pas commander ce produit

Min første ordre hos Fra'vita blev lagt tilbage i november 2020, hvor jeg første gang stødte på en reklame fra dem. Vi blev så glade for lampen, at da vi ventede os med nr to barn, købte vi en håndfuld lamper mere - her oplevede vi desværre, at pakken gik tabt med posten, men da vi kontaktede kundeservice omkring problemet, sendte de straks en ny pakke afsted, som var os i hænde en lille uge senere.
Nu har ungerne desværre smidt en lampe væk, så derfor besluttede vi at købe to nye. Og endnu engang har vi oplevet god og hurtig service.
Kæmpe varm anbefaling herfra! Geniale lamper, og venlig kundeservice! Kan godt love, at vi fortsat vil være kunder - selv når vi ikke længere skal bruge lamperne til børnene, men bare til os selv.

GROSSE ARNAQUE
J'ai commandé depuis 1 mois et toujours rien reçu , pas de message , pas de mail d'information , juste encaissé mon argent

Loved it so much that bought a second one for a friend but it was returned to sender due to incorrect address. Have tried contacting for months to get it resent and no one ever answers emails.

the package didn't arrive, even though the tracking page showed successful delivery. A refund was offered, but after that they stopped replying. Now 4 months later and no refund.

I ordered a baby night light 5 months ago, money was withdrawn from my account 2 days after ordering.
First light got lost during shipping, I was then told another lamp would be shipped. That apparently also got lost. Now when asking for a refund I get no replies.

Not the best experience...

Amazing little night light. We’ve had it for over a year and I ran into the blinking red light issue after coming back from a trip. I charged it overnight with an outlet then the next day I plugged it into just a USB charger and pressed it down for less than 15 seconds and it turned back on! Posting here in case it’s helpful to try charging via the USB and doing the reset since that worked for me.

I’ve loved this light. It’s been a lifesaver when having to change diapers in the middle of the night. I’ve had this now for a little over a year though and one of my lights won’t turn off. I’ve tried holding it down and flipping it over and putting the charger in but the light won’t go out. What do I do??

light has malfunctioned after 2 months of using it. It flashes red. Emailed customer support and they haven't responded. Quite annoying. Was working well before this.

parfait, repond à mes critères !

I have yet to recieve my order and it was supposed to be a gift :(

Was a gift to us and to be honest at first it was a godsend but it stopped working after three weeks.

Just the same as has happened to other people here, it just stopped charging and now only flashes red when you attempt to turn it on.

I received a reply from the manufacturer and to respond:

Yes, I have tried resetting the device as per provided instructions and nothing happens. The light will not turn on when plugged in, just the red flashing light as mentioned.

Love the night lamp. Soft and safe for baby. Battery lasts forever!

the light took ages to arrive and the supplied cord didnt fit the light. I was asked to use another cord (ok) but the light never worked. I am still waiting on a refund 2 weeks later...

It's been working well for a while but now it has completely stopped turning on. Not sure what's wrong with it. I tried the hard reset but it does nothing.

The light is good. Can be a bit fiddly and not as straight forward as described. Thought it was broken for a while when it stopped working. After googling worked out you need to hold it down for 15 secs to reset. (But that's not written in the manual or on the official website - only mentioned in a response to a review)

Have had it for over 90 days and plays up a bit more now - have not been able to consistently make it work as instructed anymore.

looks great but not opened yet its a Christmas gift!

I bought this night lamp, concept was brilliant and worked very well.. for three weeks. Now it’s not working anymore and I tried to reset it and what not without any luck, all I get is a red light. It won’t charge so I really don’t know where to go from here. Guess the product isn’t finally developed yet since I can tell a lot of customers had this experience?

I absolutely love this night light, it’s so handy and portable, the ability to change the light from warm to bright white light makes it useful at night when looking for items or for providing a warm light for feeding.
It’s also handy for taking away on trips as lovely and small (dont be fooled by it’s size, the strength of light is really
great and can be determined by you).

The reason I have scored it 2 stars is that after 3 months of use it now doesn’t work, I have followed the instructions on how to hard reset but it’s completely dead. I’m back to using the torch on my phone.

An update, when contacting the company regarding this issue, they have stated that because it’s out of the 180 day guarantee period there is nothing they can do however they’re going to ask their supplier if this period can be extended for the future.

I’m disappointed that they feel after only 3 months of use (bought as a Christmas present in December for when my June baby arrived) that it is ok their product doesn’t work.
I really can not recommend this product based on its cost and the actual length of time it worked for, which is a real shame because I still really miss it and whilst I’m tempted to buy a replacement I’d be mad to throw my money away!

The light stoped to work after a couple of weeks. It is flashing red only. It just won't charge anymore.Tried the reset button but nothing's working. Very disappointed since I bought it in advance for my baby arrival and my baby is coming in 2 weeks ...